Recent Why SERVPRO Posts

What Causes Sewers To Back Up After a Storm?

7/12/2022 (Permalink)

Sewage water If you have sewer back up in your facility contact a commercial restoration service.

What Leads To Sewer Backups Following a Storm?

Storms can cause sewers to back up and send black water into structures through drain pipes. There are two main causes of a sewer backup that commercial property owners should consider when planning for possible sources of water damage. Understanding this information can help to prevent backups from occurring during storms.

1. Sanitary main blockage: A blocked sanitary main may lead to backups in commercial properties. This process tends to happen relatively slowly, but you should contact a plumber and utility service to resolve the problem as soon as possible.

2. Sewer lateral blockage: A property owner is responsible for maintaining the pipeline that connects his or her building to the sanitary sewer main. Tree roots may penetrate old lines and cause cracks that allow rainwater to seep into the system and cause backups. This blockage may also be caused by the disposal of unsuitable substances or items.

There are several ways to prevent sewer backup from occurring during a storm. Property owners should consider taking these three preventative steps to reduce the likelihood of this source of water damage:

1. Replace the lateral line with a plastic pipe. This can prevent tree roots from entering the line.

2. Properly dispose of grease or paper products. Proper disposal practices can go a long way toward preventing clogs and backups at any time.

3. Install a backwater prevention valve. This valve can be installed on a drain or sewer line to prevent backflow, and it should be regularly maintained.

Sewer backup is not covered by many standard business insurance policies. Additional coverage is necessary to account for potential sewage loss. You may want to factor in whether one or more of these preventative steps or the cost of an additional insurance rider is more cost-effective for your business. If a backup situation does occur due to a storm in Maggie Valley, NC contact a commercial restoration service that specializes in black water damage.

3 Reasons Businesses and Insurance Agents Love SERVPRO

6/14/2022 (Permalink)

Company gate damaged by a storm SERVPRO of Haywood & Transylvania Counties can restore your business back to pre-storm condition.

Three Reasons Businesses and Insurance Agents Love SERVPRO

Commercial property owners need restoration services after a storm, and they rely on their insurance companies for help. For most insurance companies, SERVPRO is the preferred provider of storm restoration services in Brevard, NC. Here are three reasons businesses and insurance agents love SERVPRO

1. National Network
SERVPRO leverages its presence in the United States and Canada to coordinate flood damage cleanup services. SERVPRO employs its Customer Care Center, a national call center, to dispatch restoration requests to its local franchises. And with its network of over 1900 franchises, SERVPRO can mobilize its Disaster Recovery Teams and set up local command centers to help wherever and whenever needed.

2. Storm Response
Due to its national network, SERVPRO’S response time is unrivaled. SERVPRO’S Disaster Recovery Teams address storm damage quickly so that businesses can get back to serving their customers with as little downtime as possible. SERVPRO also offers an Emergency Ready Plan that enables companies to create disaster recovery plans ahead of time. Then, when extreme weather occurs, SERVPRO can arrive on the scene with much of the paperwork already taken care of so they can clean up and restore the property.

3. Claim and Restoration Services
SERVPRO brings insurance agents and storm restoration specialists together with their National Accounts Division. This team processes claims accurately and restores damaged property promptly. Towards this end, SERVPRO'S highly trained professionals photograph damaged valuable goods and conduct an inventory of all destroyed possessions. With everything accounted for, SERVPRO and insurance agents can work together to decide which items to repair and which to replace.
SERVPRO has earned its stellar reputation. With its national network of disaster recovery professionals ready to help 24 hours a day, it is no surprise that insurance companies and businesses depend on SERVPRO for storm restoration services in Brevard, NC.

Looking to Get Involved in a Disaster Recovery Business? SERVPRO Is the Ideal Choice

2/16/2022 (Permalink)

Workers of a restoration company. Build your business with a SERVPRO franchise. You’ll work alongside some of the most respected colleagues in the emergency cleanup industry.

Interested In Working In The Disaster Recovery Industry? SERVPRO Is The Best Option

Are you an entrepreneurial-minded person? Are you itching to start a business or franchise in an existing company? A SERVPRO franchise could be the opportunity of a lifetime. There’s a lot to like about this disaster restoration company from a customer standpoint, but it’s also a prime pick from a business perspective. You can join up with a local franchise in Bryson City, NC, and get on the path to a satisfying venture with a top-notch organization.

Enviable Qualities

When you’re seeking first-rate service from a disaster relief company, SERVPRO has what it takes: fast response, qualified professionals, excellent customer service, experienced, skilled technicians and more. As a business owner, you would join a team you can trust. It has the following characteristics:

  • Locally owned
  • Honest and full of integrity
  • Communicates effectively
  • Professional

National Footprint, Local Presence

SERVPRO is a nationwide, certified disaster restoration and cleanup company that strives to assist client recover from major catastrophes. Though the company operates throughout the country, it also has a local office to meet the needs of local residents who face the direst circumstances.

Honesty is Key

Like any good organization, a SERVOPRO franchise operates like its parent company and delivers honest, trustworthy service to clients. You can be a part of a team that oversees the inspection, evaluation, tear-out, cleanup, restoration, and replacement of homes where disastrous fires and flood wreaked havoc. SERVPRO believes is giving people accurate, truthful information and estimates at every step in a project.

Communicates Well

Not only does SERVPRO communicate effectively with clients, but local franchises also have the support of the home office. As a franchise owner, you know you can also turn to corporate leaders for help.


In every interaction with clients and fellow SERVPRO representatives, you can expect professional conduct. This will manifest itself through hard work, reputation, and appearance.

Build your business with a SERVPRO franchise. You’ll work alongside some of the most respected colleagues in the emergency cleanup industry.

What Do Mold Removal Professionals Do?

1/18/2022 (Permalink)

Mold growth on ceiling A water leak can lead to mold growth in your home.

The Mold Removal Process

Unless you have been through the mold remediation process, it is difficult to imagine all the steps required to get a professional job done. That is why the mold removal process can cost anywhere between $500 and $30,000. The following list includes just a few of the steps a certified team takes to vanquish the unsightly foes from your home.

1. Water Elimination

Although flooding water is not always the culprit when it comes to mold, water is almost always at the root of a blooming colony of mold. That means materials infested with mold or soaked with water must be removed from the home.

2. Area Disinfection

The first step in attacking the mold is often cleaning the area with an industrial disinfectant. This typically includes floors, walls, and any other surfaces that are in the mold-infested room. The professional mold elimination team knows that spores can cover every surface in the area.

3. Deep Removal

One of the most unpleasant parts of the mold removal process is tearing into the walls and boards of your home’s interior in Brevard, NC, to locate the hidden colonies and begin the black mold removal. This process can not only be labor-intensive; it can be very costly.

4. Extensive Reconstruction

After the mold is completely removed, the area can begin to be rebuilt. Floors, walls, and windows can be added to the room to make it functional once again. This process can take some time, but the room can be redone to your specifications.

5. Zone Completion

Once the area has been repaired, the cleanup process can begin. Many companies will use a high-efficiency particulate air filtration vacuum to finish the process. The HEPA filter has been shown to capture any remaining mold spores in the air.

Mold removal is about killing what mold can be seen, removing what is beneath the active colony, and repairing the damage made by the fungus. Trusting the professionals to diagnose the issue and then treat it can save you time, and money.

Top Tips When Purchasing a Home Inside a Flood Zone

11/22/2021 (Permalink)

Homes flooded and ruined in natural flood disaster A flooded home in Brevard, NC area.

Purchasing a Home Inside a Flood Zone

Purchasing a home in Brevard, NC, can be an exciting experience. However, homeownership is a financial investment that should be carefully considered and protected. Purchasing a home located in a flood zone may be risky, but there are several steps you can take to help safeguard your assets and financial security.

Conduct a Thorough Home Inspection

A home inspection is an important aspect of the home-buying process that helps prospective buyers identify potential issues within the house. Because purchasing a home with pre-existing flooding damage may not be ideal, you should carefully examine the structure for any signs of water damage, such as the following:

  • Stains on the walls and ceiling
  • Swollen walls and warped floors
  • Cracked drywall
  • Corrosion around pipe connections
  • Missing or loose caulking

The presence of a musty odor or any of these symptoms may indicate flood damage that has not been adequately addressed, which may be cause for concern.

Purchase Flood Insurance

Living in a flood zone means you may be highly susceptible to flood damage. Most home insurance policies do not cover losses resulting from flooding. To safeguard against costly out-of-pocket cleanup and restoration expenses, homeowners should buy a flood insurance policy.

Prepare for Storms

A hurricane or other significant storm may produce significant rainfall that can cause significant problems for homeowners living in areas prone to floods. To prepare for this situation, it’s a good idea to have a sump pump, hose and alternative power source readily available.

You should also consider purchasing a reusable flood deterrent device that can divert water away from your house. Although you can also use sandbags, this traditional method cannot be reused and takes considerable time and effort to prepare, which may not be ideal if you have limited notice of an approaching storm.

Being Proactive Is Essential

You should not despair If the home of your dreams is in a flood zone. Taking proactive measures including carefully inspecting for existing water damage, purchasing a flood insurance policy and making adequate flood preparations helps protect the house and your financial interests.

Mold or Mildew: Understanding the Difference

10/28/2021 (Permalink)

Mold. Aspergillus. The finger of the hand points to the black fungus on the white wall. If you suspect your problem is more than mildew, call trained technicians as soon as possible.

Mold vs Mildew

If you see something growing on a surface in your home in Maggie Valley, NC, you may not know right off the bat whether it is mold damage or mildew growth. After all, both substances have some things in common:

  • Love warm, moist environments
  • Grow on any surface
  • Give off an unpleasant odor

There are, however, key differences between mold and mildew. Those differences can affect how you resolve each issue.

Dealing With Mildew

Mildew is often gray or white, and it clings to wet surfaces. The surface is typically as far as it gets, though. Mildew doesn’t tend to bore into surfaces, causing damage below the top of the item where it grows. Because of this, it can usually be cleaned with a simple household cleaner and a stiff brush. As long as you dry the affected area after cleaning and commit to a regular cleaning schedule, the mildew is unlikely to return.

Dealing With Mold

Mold comes in a wide variety of colors, shapes, and textures. It tends to spread more quickly than mildew. Mold damage often goes way below the surface, sometimes rendering the affected item unsalvageable. Its spores take root in porous surfaces, making it impossible to clean with cleaners that you keep in your home. Mold growth requires professional remediation to resolve the issue. If you try to clean mold yourself using the same techniques you use to clean mildew, you are likely to make the problem worse and cause it to spread. It may even get in the air ducts of your home’s HVAC system, causing the spores to be dispersed throughout the home.

While your initial reaction to mold and mildew may be the same, it is much easier and less expensive to rid your home of mildew growth than mold damage. If you suspect your problem is more than mildew, call trained technicians as soon as possible.

How to Limit Mold Growth in Your Home

9/14/2021 (Permalink)

Man in PPE looking at wall mold. If you have discovered mold in your house the best thing to do is hire a professional to remove it.

What To Do When You Discover Mold Growth

Whether you have black mold or another variety in your Cherokee, NC, home, this is a problem that should be taken care of as soon as possible. The longer mold is left alone, the worse the infestation will become. The following tips can come in handy if you discover this kind of growth.

1. Remove Water Damage Quickly
Black mold needs water to grow and spread into colonies, which is why you will commonly find it after experiencing water damage. If this has occurred, the first thing you should do is have the excess water removed. Mitigation should be done quickly, and the building should be dried thoroughly to prevent mold from continuing to grow.

2. Reduce Air Circulation
Mold spreads via spores that you cannot see with the naked eye. This makes it easy for them to travel throughout your home on the air current. If you have a black mold problem, you should try to limit air circulation as much as you can. Do not use your HVAC system, air conditioners, or fans until the infestation has been removed.

3. Do Not Attempt Cleanup On Your Own
It might be tempting to try to perform mold cleanup on your own, particularly if it seems as if there is only a small amount of the fungus. However, if it is not done correctly, this process can actually make the problem worse. You could inadvertently track spores throughout the house on your clothing or release them into the air, allowing them to move to other areas.

If you have discovered mold in your house, whether it is due to a moisture problem or something else, the best thing to do is hire a professional to remove it. This fungus can be tricky to deal with, and trying to do so on your own can cause additional problems. A mold remediation company can get the job done thoroughly and safely.

5 Common Places To Look for Mold in Your Home

9/2/2021 (Permalink)

Severe mold growth on walls & ceiling of a room. Restoration experts can properly clean and sanitize your home to prevent further mold growth.

Mold is a common issue in many households, especially if the houses are old or leaky. Tiny mold spores can find refuge in damp environments and can reproduce and spread quickly. Mold growth can be hard to control, especially if it isn’t discovered in the early stages. If you are unsure whether your home has mold, here are five common places that mold can easily hide.

1. In the Basement

Basements are the perfect places for mold to grow if they are not carefully inspected often. Leaking pipes, broken foundation, and excess moisture are all possible causes that can initiate mold growth. To find potential areas of mold, look for pooling water.

2. Near Air Conditioners

If the weather in Brevard, NC, gets hot, you’ll probably be using an air conditioner. While this is a perfectly reasonable solution for keeping your home cool, condensation can gather, making it a cozy place for mold to grow. Inspect your conditioner often to prevent unwanted mold.

3. In the Shower

Bathrooms are humid, wet, and perfect homes for mold. Without proper ventilation, these damp areas can sprout mold spores. Keep an eye out for any fuzz on your loofahs, curtain, and washcloths.

4. In the Pantry

Old and expired food can cause mold to form, which can soon lead to a huge problem. If the issue isn’t fixed quickly, your entire pantry may become contaminated. Keep your storeroom updated and dispose of any old food items.

5. In the Attic

Attics take a big part in ventilating your home. However, if your roof has a small leak, it can lead to moldy drywall. This may spread into your entire home. After strong storms, make sure to look for any leaks and fix them quickly before they lead to bigger problems.

If you do find mold on wood or other surfaces, contact a professional quickly. Restoration experts can properly clean and sanitize your home to prevent further mold growth. Although mold can happen almost anywhere, you can take precautions and inspect your house for possible signs.

What Is Mold And Why Should You Care?

6/14/2021 (Permalink)

Mold infestation along the wall and ceiling in a house Mold contamination in a kitchen

Fungus is an important part of the natural environment. Without it, the surface of Earth would be covered with plant and animal litter, making the modern world impossible. Black mold, however, is not really natural, and it should be eliminated by skilled mold eradication experts when inside a home.

Is Mold a Fungus?

With perhaps 3 million species estimated, fungus is an important part of the decay process. Mold makes up part of the fungi kingdom, but it’s kept in check by its aversion to sunlight, which kills it quickly. Of course, many places inside your home are in perpetual shade, creating a large, unnatural medium for growth.

What Makes Mold Grow?
Mold doesn’t need sunlight, but it still needs a source of energy. It must have nutrients to grow on. Unfortunately, that’s precisely what it finds inside homes, such as

Ceiling tiles

In fact, any porous material that has an accumulation of cellulose is perfect for black mold. However, it needs one more thing: moisture.

What Is a Moisture Problem?
Your indoor air should be kept between 30 – 50% humidity. Above that, it can cause condensation in the right conditions. If that happens in a nutrient-rich area, mold is likely to grow. The mold spores are naturally prevalent in both indoor and outdoor air, and all they need is excess humidity and food to grow explosively.

What If You Have Mold?
Homes in Dellwood, NC, with mold will start to smell terrible while it gradually eats the material it’s growing on. If you see green, black or yellow discoloration or smell a persistent musty odor, you need an inspection.

Is Mold Damage Covered By Insurance?
Generally, if the mold is caused by a covered peril, many policies will pay for the cleanup. For instance, if you smell mold and discover a hidden roof leak causing it, the repair and mold cleanup may be fully covered.
Black mold shouldn’t be considered a natural substance. It barely exists outdoors and is terrible for homes. It needs to be eradicated by experts as soon as possible to prevent its spread.

2 Reasons You Want Certified Technicians

3/12/2021 (Permalink)

A man talking to some people in a Waynesville, NC office. Concept training The IICRC offers many training courses for technicians who work in the industry.

Reasons You Want These Technicians To Perform The Restoration Work

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) offers many training courses for technicians who work in the industry. Since it is the leading certifying body in restoration work, you must look for a company that hires certified technicians. Here are a couple of reasons you want these technicians to perform the restoration work on your commercial building.

1. Certified Technicians Operate at a Higher-Standard
Any time you hire a plumber, accountants, or mechanic, you expect them to have a certification in their respective field. Similarly, you expect your doctor to be certified by an appropriate medical association and your lawyer to be certified by the American Bar Association. An IICRC certification is the same idea as this. Having a restoration, cleaning, inspection, or mitigation certificate from this organization ensures that technicians are skilled employees dedicated to providing you with the highest-quality remediation work in the industry.

2. They Keep Up With the Latest Technology and Techniques
A disaster restoration company that has trained employees is going to be competitive in the industry. Aside from this, employees are going to stay motivated and up to date. This is because they regularly attend course offerings. They do this to gain more certifications, renew their existing qualifications, or work toward becoming a master in a restoration specialty. Here, they are exposed to the latest technological and technical advances in the field and learn how to incorporate them into their work. This means that hiring a business with certified employees gives you access to the highest-quality and most advanced service available for your business in Waynesville, NC.
The IICRC is the main certifying body for technicians working in the restoration industry. By looking for a restoration company that has technicians certified by this organization, you can ensure that your business is getting the highest-quality work paired with the most advanced technology and remediation techniques.

4 Common Hiding Places for Mold in Your Office Building

12/8/2020 (Permalink)

Hand pointing to mold growth on ceiling in Waynesville, NC. Ceiling tile damaged by mold growth

Mold damage can be costly if left undetected and untreated in Waynesville, NC. Fortunately, mold can be predictable, and you can protect your business by safeguarding areas that are prone to mold growth if you know its common hiding places.

Here Are Four Common Hiding Places For Mold:

1. Carpet
Fibers in carpets can capture moisture from leaks, floods and spills. If the water soaks through to the padding and underlayment, it can become difficult to dry out. In addition, any dampness in the air can increase the chances of mold growing and spreading.

2. Ceiling Tiles
Tiles in the ceiling, particularly those around HVAC vents, are also common culprits. Tiles are often porous and can absorb moisture and dirt from the air in areas of high humidity. Drips or pipe bursts above the ceiling can leak into tiles, creating a breeding ground for mold.

3. Ductwork
Mold growth can develop easily if ductwork is not routinely inspected for leaks and damage, which can allow excess moisture to escape into the air. In addition, during the cooling season, heavy airflow can carry moisture from cooling coils to the interior surface of the duct, causing moisture to accumulate.

4. Cavity Walls
Roof leaks and pipe bursts can lead to water and moisture collecting on the interior surface of cavity walls. This can lead to water damage, which can evolve into structural damage if it is not addressed quickly.
These locations are common hiding places for mold. To minimize the risk to your business, routinely inspect these areas to ensure that water is not accumulating, the humidity level remains low and the ducts and pipe systems are free from leaks and damage. If you suspect you have a mold problem, contact a commercial mold removal service immediately to prevent any additional damage.
Mold growth can cause devastating damage and create a financial burden, but if you take a proactive approach to mold prevention, you can eliminate any major problems before they start.

What To Know About Mold in Your Home

11/25/2020 (Permalink)

mold contamination in a bedroom Mold damage in Maggie Valley, NC

Steps To Prevent Black Mold

If you’re worried about the possibility of black mold in your Maggie Valley, NC, home then you may want to talk to a local remediation service. Fortunately, understanding what mold is and how it grows can help you take the steps you need to prevent this problem. Here are a few things you may want to know.

1. Mold May Be Unseen

It’s important to know that mold may be present even when it cannot be seen. This may because it’s growing in an unseen location such as beneath flooring or between walls, or because spores have not yet grown into the colonies which can be seen with the naked eye. Fortunately, a local mold remediation service can perform tests to confirm mold’s presence and locate it’s area of growth.

2. Water Damage Can Lead To Mold Problems

You should also understand that water damage can lead to mold growth, including black mold. This is due to the fact that mold grows well in damp environments. If you find an area of water damage in your home it’s best to make the necessary repairs as quickly as possible in order to help prevent mold from setting in. a restoration service can help repair this type of damage as well.

3. A Professional Can Help

Contacting a local mold remediation service is an important part of a mold cleanup as these professionals have the training needed to deal with the different aspects of the process. This includes tasting for mold, containing the affected area, removing the mold from the space, cleaning any affected items, and restoring your home to pre-damaged conditions. In many cases, a local restoration service can also work with your insurance agent to help catalogue damages as this information may be needed to process your claim.

When taking steps for preventing black mold from growing in your home, it’s important to remember that water damage can lead to mold growth. This includes areas you may not be able to see. If you think you might have a mold problem then it’s recommended that you contact a professional restoration service for help with the remediation process.

How Air Purifiers Can Improve Indoor Air Quality

9/28/2020 (Permalink)

Air purifier in a living room, woman working with laptop with filter for clean room Many air purifiers will improve indoor air quality by filtering out unwanted substances in the home

Types of Air Purifiers

If you are like most people, you spend a lot of time in your home. You want to make sure the air quality in your house is healthy for your family, friends and pets. Proper air filtration plays a large role in cleansing the air you breath of impurities. Many air purifiers will improve indoor air quality by filtering out unwanted substances in the home. You can buy a number of different models that use different technologies for keeping the air fresh and pure. The main types of purifiers include the following:

  • HEPA air purifiers
  • Allergy air purifiers
  • Ionic air purifiers
  • Electrostatic air cleaners
  • Smoke air cleaners
  • UV air purifiers

A little research can point you in the right direction for choosing the best air purifier for your home and situation. Pay special attention to cost, ease of use, air flow and efficiency.

Mold and Air Purifiers
If you are concerned about mold spores in your home in Retreat, NC, be sure to choose a purifier than can filter out microscopic particles. HEPA purifiers can be an effective choice. A good HEPA filter removes well over 99% of particulates in the air that measure over 0.3 microns in size. This air filtration standard is often considered the gold standard and is recommended for use for many government agencies.

Mold and Restoration Services
If you do find your home has a mold problem, it might be necessary to call in a professional mold remediation team. Certified technicians will come to your home and begin an inspection and assessment of your property. They will begin to look for and address any moisture problems in the home, as this is often the primary reason mold gets out of hand. The process also involves professional air filtration, mold containment procedures and disinfecting of impacted surfaces and materials. A successful mold restoration removes excessive mold from your home and makes sure the problem does not happen again.

Understanding the Potential Causes of Ceiling Tile Discoloration

9/9/2020 (Permalink)

Water leak on the ceiling tiles from the damaged roof, brown stain, office building Ceiling tile stain from an office building in Hazelwood, NC

Four Reasons For Tile Staining

How often do you look up when walking through your commercial building? Most people get used to the environment they work in, and little things like ceilings tiles fade into the background. However, when you do look up, seeing discoloration of the tiles can be disheartening, leading your mind to conclude your building must have tile mold. However, as any mold remediation company in Hazelwood, NC, may tell you, there are at least four reasons for tile staining.

  1. Water leaks
  2. Environmental factors
  3. Age
  4. Mold

Water Leaks
The primary cause of premature tile staining is water damage. You will want to find the reason for the water leak as quickly as possible to prevent possible mold growth. If you work in a multi-story environment, the leak is likely related to plumbing. Single story facility may find issues with the HVAC system or potential roof damage.

Environmental Factors
Beyond tile mold, there are potential environmental factors at play for the discoloration. For example, did you know that ultraviolet light, or UV rays, can cause tiles to stain or age more rapidly?

There is also no reason to panic if your ceiling tiles are old. Tile discoloration is a natural part of the aging process for most types of ceiling tiles. However, do not assume that the staining is a result of age. You should first inspect the tile and the area above to ensure that there are no other issues at play.

Mold is a possible reason for tile staining, and if you believe that it is the reason in your facility, then contact a mold removal company. Mold can be toxic, and spores spread quickly, so knowing how to handle the removal process is necessary.
While tile mold is one reason for mold discoloration, it is not the only one. There are at least three other causes of tile staining that are more likely. Talk to a remediation professional if you are concerned.

Why You Should Speak to A Restoration Service After a Toilet Leak

6/15/2020 (Permalink)

Leakage of water from a toilet due to blockage of the pipe When dealing with a leaking toilet it’s best to contact a restoration service for help

Why You Should Speak to A Restoration Service After a Toilet Leak

If you have a leaking toilet at you Bryson City, NC, business, then you may want to contact a local water damage restoration service for help. Restoration professionals, like those working with SERVPRO, can help in a number of ways.

1. They Can Help With Clean Up

After a leak, it’s important to get the water cleaned up as quickly as possible. If not removed, water can soak in and cause problems with swelling wood, rusting metal, crumbling drywall, and even mold. A restoration service should have tools such as water pumps and a dehumidifier when it can help with this process. They should also be able to clean and sanitize the area to prevent problems with possible bacteria.

2. They Can Repair Any Damages

A leaking toilet has the potential to damage the surrounding area. This can include the flooring or wall area around the unit. Depending on the location of the leak there may be damage to the sub-floor as well. Fortunately, a restoration team should know all the places to look for damage and how to properly make any necessary repairs. With a little work that can have the space looking “Like it never even happened.”

3. They Can Help Prevent Future Problems

It’s a good idea to contact a restoration team because they can also help prevent future issues. They may recommend replacing an old toilet or being able to help with toilet repair. The team may also be able to determine if the problem resulted from your business's plumbing or another possible water source.

When dealing with a leaking toilet it’s best to contact a restoration service for help. They can help with any flood cleanup, as well as repair any damages that may have occurred. They may also be able to help locate the source of the leak and prevent future problems. If you have any questions about how to better protect your comedy from toilet leaks, these professionals may be able to help.

3 Things You Can Do To Prevent Mold In Your Rental Properties

5/14/2020 (Permalink)

A plumber in a blue cap writing on a clipboard Don't hesitate to send out a plumber once or twice a year to look for potential complications

Tips For Mold Prevention

Renting property is a task that requires a great deal of patience, firmness, and organization. After all, as a landlord in Dunns Rock, NC, you need tight control over your buildings and a solid relationship with the renting proprietors. Part of developing that connection means maintaining land that is safe and in good standing. Therefore, with that in mind, use the following three tips to help establish a clear plan for mold prevention.

1. Run the Air Unit
Mold growth becomes a problem when spores interact with moisture and organic matter, especially in a dark location. It's important, then, to remove humidity from a building. Consistent use of the air conditioning system is one of the best methods for that. As the device pushes in cooler air, it also draws out the excess fluid, keeping the space chilly and dry. Thus, spores don't have the opportunity to breed as well. If during drop-ins the establishment still seems muggy, feel free to add a dehumidifier or moisture absorbent products in appropriate locations.

2. Inspect the Plumbing
As part of your mold prevention procedures, remain cognizant of leaks and potential water system breaks. Speak regularly with your business partners to discuss any plumbing concerns. In addition, don't hesitate to send out a plumber once or twice a year to look for potential complications. During this inspection, the experts can evaluate fixtures and pipe lines, ensuring that everything is running smoothly and up-to-code.

3. Repair Issues Immediately
When a tenant complains about water damage, don't put it off. Call out a water restoration company as soon as possible, asking them to investigate the situation. At that time, the team should locate the source of the trouble, recommend appropriate action, and begin to dry out the area. Taking action should minimize the chance of contamination.
Your mold prevention choices don't need to be over the top. They simply should focus on minimizing excess liquid in the air and within in the structure.

Understanding Mold and How It Gets Into a Home

3/27/2020 (Permalink)

Black mold growth Mold is fungus

Mold in your home in Dellwood, NC, is a distressing situation. To understand how mold got there in the first place and how to control it helps you know that it is a manageable problem. The first thing to know is that just about any home or business could face an outbreak of mold or mildew, especially if there is excessive moisture present. The spores for mold are microscopic and they exist just about everywhere. Sometimes black mold (Stachybotrys chartarum) is characterized as an especially problematic type of mold, but all cases of mold in the home should be treated quickly.

The Characteristics of Mold

Mold is a fungus. Black mold is one of may different types of mold that sometimes show up in homes. Other interesting information about this fungus include the following facts:

  • Mold can spread throughout a home in as little as 48-72 hours in the right conditions
  • Mold loves cool, damp places in your home and thrives on high levels of humidity
  • Mold spores form into colonies when exposed to water
  • Mold often produces an odor that is musty
  • Mold can produce allergens and irritants that bother humans

When mold is found in a home, a professional mold cleanup is often called for. A mold mitigation company will have the training, equipment, and experience to remedy the problem.

The Steps To Control Mold

When technicians tackle black mold growth in a home, they often look to remove a moisture problem. This might involve stopping a leak in the plumbing, or reducing humidity in a room to below 45 percent. Once this is accomplished, mold containment will proceed, followed by air filtration with specialized equipment such as air scrubbers and HEPA vacuums. The next step is the removal of mold and mold-infested materials. The cleaning process involves the removing of odors associated with mold growth. The job is complete when your home looks and smells "Like it never even happened."

3 Benefits of Owning a SERVPRO Franchise

1/27/2020 (Permalink)

SERVPRO vehicles parked in the street Our SERVPRO Haywood & Transylvania Counties team is available 24/7

3 Key Benefits of Owning a SERVPRO Franchise

When opening a franchise in Brevard, NC, one of the most important aspects to consider is the nature of the corporate-franchise relationship. This relationship determines the level of support and independence each franchise receives. The following are three key benefits of owning a SERVPRO Franchise:

1. Growth Opportunities

To begin with, each Franchise owner services one territory. That territory is determined by SERVPRO according to demographic and socioeconomic data. However, after establishing yourself in the area and meeting productivity criteria determined by SERVPRO, you may be eligible to purchase licenses to service other territories. If you have the means to do so, you may be permitted to add supplemental services, such as crime scene cleanup and asbestos removal, to your Franchise's repertoire.

2. Training and Support

Before opening a SERVPRO Franchise, every Franchisee goes through a 17-day training program that covers all aspects of disaster restoration. This program is also available to Franchise Employees. Additionally, new Franchises receive startup assistance for the first six months of operation, and continuing education and training opportunities are provided for owners and employees throughout the life of the Franchise. Due in part to the support provided to new Franchisees, SERVPRO has been listed as a top franchise endeavor by a variety of outlets, including Forbes Magazine and The Wall Street Journal.

3. Name Recognition

Although every Franchise is locally owned, the consistent branding creates instant name recognition. You will be required to use marketing that adheres to SERVPRO's Brand Identity Guide. You will also utilize SERVPRO-branded equipment, which is included when purchasing the Franchise. The SERVPRO training school is certified by the Institute of Inspection Cleaning and Restoration Certification. The training results in consistently high-quality service throughout the country. This means that, wherever you are, potential clients know to expect quality work from SERVPRO.
Opening a franchise can be a daunting experience; however, SERVPRO provides its Franchisees with the support to make the process streamlined and successful. The SERVPRO website can provide you with more information about opening a SERVPRO Franchise in your area.

Protecting Your Business From Potential Fire Disasters

12/30/2019 (Permalink)

Team of happy firefighters looking away by firetruck at station Contact first responders in the area to ask for advice

Protecting Your Business From Potential Fire Disasters

As a business owner, you likely worry about the progress and security of your enterprise daily. While most of those concerns are probably centered around profit-and-loss statements, there is likely some concern for disasters, like fires. Therefore, to make sure your business is as safe as possible, consider implementing the following four fire preparation tips.

  1. Create an evacuation plan
  2. Obey fire codes and regulation
  3. Maintain fire suppression equipment
  4. Contact first responders and mitigation experts

Create an Evacuation Plan

The first step in any disaster preparation effort is to create an evacuation plan. Keep in mind that the core of a business is the employees and people that make up the company. Therefore, their safety is of the utmost importance. Create several clear exit pathways and make sure they are practiced.

Obey Fire Codes and Regulations

The next to-do in fire preparation is to obey all fire codes and regulations. Every industry likely has specific things that they are required to do by the government to help prevent fires in their building. Be sure you know these laws and codes.

Maintain Fire Suppression Equipment

Fire suppression systems and equipment are the greatest way to prevent fire damage in your building. Dunns Rock, NC, does require that businesses have so many fire extinguishers on the premises. However, that number typically varies based on the size of the building. Also, if your property has a sprinkler system, make sure that you have it checked annually, keeping everything in working order.

Contact First Responders and Mitigation Experts

Next, you can contact first responders or mitigation experts in the area to ask for advice. Some fire mitigation companies will even assess your property and help you prepare emergency plans.
Fire preparation is critical to the safety of your employees and your business. By taking the time to prepare and obey fire codes, you can reduce your risk of catastrophic fire damage.

Controlling Mold Growth in Your Home

12/1/2019 (Permalink)

Hand pointing at mold growth on the wall Mold can cause serious health issues.

As any remediation or restoration service in Waynesville, NC, will tell you, mold damage can lead to extensive repairs in the home, which means prevention is the priority. Despite what you might think or what you have been told, mold growth can be controlled. However, the prevention of mold development requires vigilance in three areas, specifically.

Home Maintenance

While most homeowners are familiar with forms of mildew growth in laundry rooms, basements or bathrooms, routine inspections should also focus on some not so obvious areas. To control mold, you should search attics for any signs of roof leaks and repair when found. Also, check around the seals of windows and doors for any signs of cracking or water damage. You can also inspect for leaky pipes. Mainly, all signs of water infiltration should be remedied, and you should continue with these visual inspections monthly to ensure that no new issues arise. The critical step in mold prevention is eliminating sources of dampness and free-flowing water.

Humidity Levels

High levels of mold damage often occur in areas of high humidity because of the amount of dampness in the atmosphere. Therefore, another key to controlling mold development is to control the level of moisture in a home. One of the best ways to do this is to purchase dehumidifiers for use in places like basements and laundry rooms where ventilation and airflow are restricted.


Another way to control mold growth is to increase ventilation in places prone to high levels of humidity. For example, install attic fans to reduce the buildup of heat and moisture. Also, ensure that vent hoods above kitchen ovens are in good working order.
Mold damage can be costly, especially if it has been left to develop in damp spaces. To limit the risk of mold development in your home, perform routine inspections, purchase dehumidifiers and improve ventilation throughout your home.

Mold Damage Emergency Tips

9/22/2019 (Permalink)

ceiling fan hanging from wood slat ceiling Since mold spores can travel through the air, it is important to stop the spread as quickly as possible. Turn off your fan.

When moisture invades your residence, you run the risk of having mold grow and spread around your home in as little as 24-48 hours. Black mold is one of the many types of this fungus that can grow on damp surfaces. If you suspect you have mold damage in Brevard, NC, there are a few emergency measures you can take to begin the mold remediation process.

Immediate Actions

Since mold spores can travel through the air, it is important to stop the spread as quickly as possible. You can reduce the chance of the spores spreading to other areas by taking a few preventative measures before beginning mold cleanup:

  • Turn off HVAC system
  • Turn off water
  • Turn off fans
  • Avoid cross-contamination

Check High-Risk Areas First

Mold is likely to grow when spores land on moist, fibrous material. Examples of this type of material include wood, fabric, carpet, and drywall. You can easily inspect the surface of these areas for black mold by looking for clusters of black specks that were not there before. Other types of mold range in color from yellow to pink.

Check Unseen Areas

Mold can grow anywhere there is a moisture problem. After checking obvious areas, look closer at materials that have sustained water damage. Even if you cannot see mold, it may be lurking nearby. For example, if your carpet looks fine on the outside but feels damp under your feet, it could have mold growing in the pad. If you smell a musky odor but cannot find the source, you likely have mold lurking in your home and need the help of a professional.

If you suspect mold in Brevard, NC, you can take immediate steps to reduce the likelihood of mold spores traveling around your house. If you find black mold or suspect unseen mold, you need to hire a mold remediation expert to return your home to its pre-mold condition.

What Is Mold?

7/23/2019 (Permalink)

Mold growing on walls in the basement Mold can grow in basements

What is Mold?

Mold is a type of fungi that can be found just about everywhere. There are good types of mold, such as those used to cure or ripen cheese, as well as bad types, like the toxic black mold most people are familiar with. Mold can grow both outside and inside buildings of all sizes. It grows best in damp, dark areas but can survive for some time in a dry environment. There are many places for mold to grow in buildings:

  • Bathrooms
  • Crawl spaces
  • Basements
  • Anywhere there is constant moisture or leaks

Moisture Problem

If you have discovered a moisture problem in a large commercial building in Hazelwood, NC, there is a good chance mold is present, especially if it’s an old problem or in an area that is constantly warm and humid, or leaking. Even if you can’t see mold, you can probably tell something is off by the way the area smells.

Mold Cleanup

Completely removing mold from a building can be a challenge, especially if it’s a problem that has gone unnoticed. Black mold spores can spread easily and become airborne when even just slightly disturbed. If you attempt to take care of the problem, and just a small amount is left behind, it will continue to multiply until you have another full-on infestation.
The EPA provides a detailed guide describing strategies for identifying causes of indoor air quality problems and gives some mitigation strategies for less severe issues. This can help you decide whether the problem can be solved, or if you will need additional help from a specialist.

Mold remediation professionals and the EPA can teach you more about mold and indoor air quality in commercial buildings. Black mold problems only become worse with time, so to maintain the structural integrity and air quality of the building, it’s important to consult with the professionals to get an assessment of the situation and determine the safest and quickest route for remediation.

Mold should be left to the professionals

6/27/2019 (Permalink)

SERVPRO of Haywood & Transylvania Counties working to remediate mold in this home.

When you are considering the problem of mold damage in your home, you may not believe you need mold inspection. After all, if you can see the mold already, do you need an inspector to tell you it’s there? However, what you may not realize is that mold comes in various strains, and each strain requires different remediation techniques. If you want to fully eradicate the mold in your home, you need an assessment from a trained professional, and here’s why.

Why Mold Testing Should Be Left to the Professionals 

  • A Waynesville, NC mold remediation expert can identify the species of mold in your home and figure out where it is hiding. 
  • A professional can provide mold cleaning tips based on the species of mold you’re dealing with. 
  • A professional knows that spores are everywhere and will conduct an air quality assessment throughout your entire home, not just in areas with visible mold damage. 

You Get What You Pay For 

Many homeowners opt to buy at-home testing kits to save money, but the truth is that DIY tests can cause more monetary waste than savings. At-home kits are designed to pick up the presence of mold (which all homes have) but cannot indicate from where a problem originates or what species of mold is present. This is unhelpful when it comes to mold cleaning and remediation efforts. 

When homeowners rely solely on at-home test kits, they may miss spores or existing growth when cleaning. In other instances, they may invest in mold remediation efforts for an entirely different species of mold, which would do nothing to kill the species currently invading their home. Mold growth left unattended can eat away at a house’s structure and cause costly problems. 

Professionals can detect dangerous levels of mold and give homeowners accurate assessments of where mold is hiding and what cleaning need to be done to kill that particular species. If you don’t want your mold cleaning efforts to go to waste, invest in a professional inspection. Anything less may prove to be a waste of your time and money. 

What Happens to Items With Mold Damage?

5/26/2019 (Permalink)

Black mold growth on the wall The black mold cleanup process extends not just to the structure of your home but the items inside it.

When you need mold cleaning in your home in Brevard, NC it is normal to be worried about all your belongings that are affected. While some of them may have to be thrown away, it is possible that many of them can be restored with the proper equipment and procedures. Mold cleanup experts can test your items and tell you which ones can be saved. Here are three examples of the methods they may use to do so.

1. Dry Cleaning

Clothing and other textiles can often be dry cleaned to get rid of mold damage. Many technicians use an Esporta machine to clean soft items such as:

  • Clothes
  • Bedding
  • Stuffed animals
  • Leather
  • Shoes
  • Helmets

Even if an item seems like it just needs to be thrown away, it is possible that mold cleaning techniques such as the Esporta can get rid of the fungus between the fibers. Let the professionals try to clean your items before you toss them out.

2. Freeze Drying

Moldy documents can often be restored as long as they are still basically intact. One way that mold remediation technicians do this is by freeze drying. The freezing process isolates the water in the document and robs the mold of the moisture it needs to thrive.

3. Electronics Cleaning

Water is not a friend to your television or computer. Not only can it harm the circuitry, it can also lead to mold. If you think any electronic equipment has been harmed by mold, don't plug it in. Instead, leave it to the experts. They can inspect it and let you know if it is able to be cleaned or if you should replace it.

The black mold cleanup process extends not just to the structure of your home but the items inside it. If you need mold cleaning after you discover a growth in your home, experts may be able to save more of your belongings than you think.

The 5 Most Useful Claims Inventory System Features

3/24/2019 (Permalink)

SERVPRO of Haywood & Transylvania Counties is always prepared to take care of our customers.

The 5 Most Useful Claims Inventory System Features

Mitigation and restoration companies can provide insurance agents and adjusters with information they need through a claims inventory system. This system supports the timely processing and settlement of each insurance claim. Discover five useful features of the SERVPRO Claims Information Center.

1. Individual Claim Information

After a local franchise assesses damage at a commercial property, mitigation and restoration professionals will calculate an estimate. The Claims Information Center makes estimates and information about damage available to insurers.

2. Types of Claims

A claims inventory system can enable insurance representatives to perform research. This system makes it easy to access information about the types of claims made in a county, state, region and across the country. This information enables insurers to compare an estimate to data for similar types of damage to ensure that the quoted cost is reasonable.

3. Causes of Loss

Data about causes of loss in the surrounding region can also be useful when settling an insurance claim. This can help an insurer assess risk levels and make informed decisions about coverage and rates.

4. Job File Costs

Comparing mitigation and restoration job costs is also important. This information may expedite claim settlement by ensuring that an individual estimate is within the average price range for the type and degree of damage.

5. Company Comparisons

The Claims Information Center also makes it easy for insurers to check on the quality of service offered by a franchise location. This information includes response times and performance data that can help an insurance agent determine whether a local SERVPRO franchise is the right choice for a job.

These features set the Claims Information Center apart from other inventory systems. Insurers should seek out a mitigation and restoration company with an electronic system that makes it easy to do comparative research and access insurance claim information for a commercial client in Brevard, NC.

SERVPRO Fire Restoration

2/18/2019 (Permalink)

SERVPRO can take care of soot and smoke damage.

After as residential fire, insurance teams need to have a plan in place to deal with the fire, smoke and water damage left in the aftermath of flames and firefighting. SERVPRO’s fire restoration team can help get a home back to its original state after such a disaster.

Fire Rebuilding Services

SERVPRO is proud to be a one-stop-shop for residential mitigation and restoration needs. The steps that rebuilding technicians will take to restore a Brevard, NC, home after a fire will generally include the following:

1. Emergency Dispatch - A simple call to a SERVPRO 24-hour National Call Center will lead to a quick dispatch of a highly prepared restoration professional in most cases.

2. Inspection and Assessment - After arrival on the scene, SERVPRO technicians will evaluate and test the property to determine the extent of the fire damage and prepare a fire restoration plan.

3. Board-Up and Tarping - After surveying all damage to a home, SERVPRO technicians can secure damaged windows, walls, and roofs with boards and tarps to defend against further damage and unwanted entry.

4. Immediate Water Damage Cleanup - Water removal will clean up the majority of any firefighting water that is present, and will be followed by the use of air movers and dehumidifiers for an even more thorough dry out.

5. Soot and Smoke Removal - SERVPRO technicians are able to use high-tech equipment and special methods to eradicate smoke from all household surfaces.

6. Fire Cleaning - The cleaning and sanitizing step of the fire restoration plan involves the utilization of advanced cleaning and deodorizing processes to restore surfaces and belongings.

7. Restoration - This final step involves minor repairs, paint jobs, and even some major repairs in order to get a home back to its original condition.

Keep in mind that every fire rebuild situation varies, but the steps above will be what dedicated technicians use in the vast majority of situations to get a home back in shape as quickly and thoroughly as possible. Once SERVPRO is done working its magic on a fire-affected home, it will look "Like it never even happened."

Mold Prevention in Your Commercial Building

11/26/2018 (Permalink)

Mold damage in Bryson City,NC

Once you hire a cleaning crew and maintenance staff for your commercial property in Bryson City, NC, you probably won't spend a lot of time thinking about mold. Fungus can be sneaky, however, so it's a good idea to know how to prevent mold growth. Leaks and condensation can cause secondary damage even in a building that is cleaned regularly.

Where To Look

Mold needs three things to thrive – moisture, organic matter and a little time. Any area of your building that experiences high humidity is particularly susceptible to a mold problem.

  • Water coolers
  • HVAC units and ducts
  • Cavities behind walls
  • Ceiling tiles
  • Bathrooms

These are areas that generally use water to function, so the probability of mold growth is higher than in other areas. To complicate matters further, many of the pipes that carry the water are hidden from plain sight. That means that unless you are vigilant, you could have a mold problem before you even know there is a leak.

What To Do

While mold remediation specialists can mitigate the areas where mold has grown in your building, the best solution is prevention. In addition to the regular cleaning and maintenance you already have scheduled, check for signs of water damage on at least a monthly basis. This review will help you tackle the source of the problem before it gets out of hand. Keep the humidity level in your building no higher than 50 percent all year. You may even consider keeping it lower than 40 percent in the winter to avoid condensation on the windows. Insulate your pipes so that they are less likely to burst. Taking a few precautions and performing frequent inspections can help your building resist mold.

Mold growth can occur easily in commercial buildings where conditions are favorable. Together with your cleaning and maintenance team, however, you can prevent mold even in areas that are prone to it.

What to Know About Your Commercial Property Insurance

11/23/2018 (Permalink)

Repair after fire damage in Brevard,NC

If you have a business property in Brevard, NC, you may be wondering what to look for in your commercial insurance policy. Your policy can vary depending on a few things so it’s important to ask your agent any questions you may have. However, there are some commonalities between most policies.

What Property May Qualify

There are a number of types of business property that may qualify for a fire damage or other insurance policy. These may include:

  • Any owned or rented buildings or structures used solely for business purposes
  • Inventory housed in the building
  • Signage or fencing placed on the property
  • Equipment used for the business such as computers or manufacturing equipment
  • Office furniture
  • Important company documentation such as accounting records

What Factors Can Influence Your Policy

The location and usage of the company property may affect the type of commercial insurance policy the property is eligible for as well as its cost. If the building is good repair and located near adequate fire protection it may cost less to insure. Similarly, a building used for low fire risk activities such as an office will cost less than higher risk usage such as a manufacturing facility.

What May Happen During a Claim

It’s important to file your insurance claim as soon as possible. Your insurance agent may want to send someone to assess the cause and extent of the damage, as well as take inventory of any damaged property and its value. They may also have a recommendation for a team of restoration professionals who can take care of any clean up and repairs your business may need.

Your insurance policy may include fire protection for most assets your company claims, regardless if it’s owned or rented. In many cases commercial insurance policies may vary due to a number of factors, so it’s important to read your documentation and talk with your agent if you have any questions. If a fire or other event should occur, your insurance company may have professionals they recommend to conduct the restoration.