Recent Water Damage Posts

How Long Does the Water Damage Restoration Process Take?

12/16/2022 (Permalink)

water extraction equipment placed inside a home SERVPRO of Haywood and Transylvania Counties have all the equipment needed to help you after water damage.

Steps In the Water Clean Up and Repair Process

Water damage is a serious issue that you don’t want to take lightly. Water can cause a variety of issues, including mold growth, structural damage and more. It’s important to hire a professional water damage restoration company who can help you assess the extent of the damage as quickly as possible and then take steps to rectify it. At SERVPRO of Haywood & Transylvania, we provide 24/7 emergency services for all types of residential and commercial water damage situations.

Step 1: Assess the damage

The first step of water damage restoration is to assess the damage. Before your restoration company can begin treatment and repair, they need to know what kind of damage has occurred and how severe it is. It's important to note that this process will be different depending on what caused the water problem in your home or business.

Water damage can be caused by many things, including:

  • A burst pipe
  • A broken dishwasher hoses
  • Faulty sump pump maintenance
  • Heavy rains or flooding due to natural disasters like hurricanes or tornadoes

Step 2: Containment and extraction

Containment and extraction are the two most important steps in the water damage restoration process. After you call us, we will come out to your home or office and start the containment process immediately. The goal of containment is to prevent further damage from occurring by creating a barrier between the wet area and any dry areas nearby that could be affected by water damage.

Containment can be done in a few different ways: using tarps or other waterproof materials, moving furniture away from walls and repairing broken windows or doors so that moisture does not continue to enter an area it shouldn't (like through cracks around windows). If there is standing water present after these actions have been taken, then we will also place absorbent pads underneath rugs/carpets where they rest on subfloors/panels so they do not become saturated as well (this can lead to mold growth if left untreated). Once all these things have been completed then we begin extracting excess moisture with specialized equipment designed specifically for this purpose!

Step 3: Drying and dehumidification

Drying and dehumidification are two separate processes that can be done simultaneously. Drying refers to the process of removing water from the structure, while dehumidification is the lowering of humidity in your home or building. The purpose of this step is to prevent mold growth.

Step 4: Cleaning and sanitizing

After water damage has been removed, your next step is to clean and sanitize the affected area.

Cleaning usually involves using a mild detergent (such as dish soap) and water to remove any remaining residue from a cleaning solution. In many cases, simply wiping down an affected area with warm running water will be enough to clean most surfaces.

Sanitizing is more involved than simply cleaning because of the pathogens still present in your Dellwood, NC home after cleanup efforts begin. The purpose of sanitizing in this stage of restoration is primarily disinfection: killing off bacteria and other microorganisms that may be living on your walls or floors after flood damage has been removed. 

Step 5: Restoration

Once the water damage has been removed, it's time to start the restoration process. Restoration can be done by a professional contractor or by the homeowner with the help of a professional. Restoration can be done to the interior or exterior of a structure, such as flooring and walls, or it can be done on smaller items like furniture and electronics — even jewelry!

If you're looking for a way to save money and get your restoration completed quickly, hiring a professional is always recommended because they have experience in working with all types of water-damaged properties. If you want to do all your own work but still want help from someone who knows how long this process takes on average (and why), consider contacting us today!

The time it takes for water damage repair depends on a variety of factors.

To get an idea of how long it will take to restore your home after a water damage event, consider the following factors.

  • The size of the area affected. If you have only a small amount of water damage in your house, then the process should be straightforward and take a minimal amount of time to complete. However, if there is more extensive damage throughout most or all parts of your home, then this may require more time and resources to repair (and thus cost more).
  • The extent of the damage. Water can cause significant destruction when it seeps into walls or floors—even if there isn't much visible evidence initially.
  • Type material damaged by water contact: For example: wood floors are sensitive because they absorb moisture easily – so less dampness means less wear-and-tear over time – whereas vinyl floors tend not suffer much at all.

The time it takes for water damage repair depends on a variety of factors. The amount of water that was spilled, the amount of damage to your property and how quickly you act will all impact how long the restoration process will take. If there is significant damage or if you wait too long before calling in professionals, then this could lead to more extensive repairs down the road.

When I Take a Shower the Toilet Overflows?

11/1/2022 (Permalink)

Overflowing toilet When your toilet overflows, it can be a very stressful situation.

When I Take a Shower, the Toilet Overflows… What Should I Do?

“My toilet overflows when I take a shower. What do I do?” It sounds like your pipes are getting backed up due to the extra water pressure in the system. Luckily, there are some easy ways to fix this problem, so you don't have to worry about expensive plumbers or sewage overflows.

Sewage Overflows

A sewage overflow is a situation in which the amount of water and waste that your pipes can handle is more than they can handle. That’s why they overflow.

It happens when there isn't enough room or time for all the wastewater to leave your home through your plumbing system. You may notice this if you see water coming out of floor drains or toilet, especially during heavy rainstorms. It's important to note that household plumbing systems are not designed to store wastewater; rather, they're intended to move it away from your home as quickly as possible before it causes damage—which means that any blockage will lead to an overflow condition somewhere along the line.

Tips for preventing toilet and clogged pipe overflows

You may have tried a few of these tips before and they didn't work, but I'm going to show you how they can help you prevent toilet and clogged pipe overflows.

  • Don't flush anything but toilet paper and human waste. No matter how hard it is to believe that something else will go down the drain, don't do it! This includes hair, wet wipes, paper towels or rags, and all other kinds of debris. 
  • Don't pour grease or oil down the drain either; fats only clog things up faster than needed so don't make matters worse by pouring them into your drains too!

Know where your main shut off valve is and how to turn it off.

If you have a shower or bathtub, you have an overflow drain and a shut off valve. You also have an emergency shutoff valve in case of flooding. This is the one that’s going to save your bathroom from disaster if something gets clogged up in the pipes or if there’s a leak.

The main shut off valve is located close to where the water lines come up through the floor and into your house. The emergency shutoff valve is usually located near where they exit out of your house again. If you can't find them, ask someone who knows their way around plumbing (a plumber), or call a licensed professional who can help locate them for you.

Do not flush chemical products such as baby wipes, paper towels and feminine products into the pipe.

It is important to know that baby wipes, paper towels and feminine products are not safe to flush down the toilet. These items can clog the pipes of your home’s sewage system and cause a serious sewage overflow. Furthermore, they can cause other problems in your home.

You should never flush these items down the toilet.

If your toilet is overflowing, it can be a very distressing situation. You need to know where your main shut off valve is and how to turn it off. If you have not been prepared ahead of time, then there may be some damage done by the time you get there. It is important that you know where this shut off valve is before an overflow occurs so that you can quickly deal with any problems in your home.

3 Reasons You Need Business Insurance

7/19/2022 (Permalink)

Keyboard button with the word Business Insurance You'll be glad you have a good business insurance policy to cover the cost of restoration

Here Are A Few Reasons You Need a Solid Business Owners Policy

There are many monthly expenses that you should include in your budget. Good business insurance is one of them. Water damage in your commercial building in Cherokee, NC, can be very expensive to repair. If you have the right coverage, however, it doesn't have to be devastating. Here are a few reasons you need a solid business owner's policy.

1. Protect Your Investment

You invest a lot of time and money into your commercial property. It just makes sense to have the insurance coverage you need to take care of it. Broken pipes and leaks can cause a lot of damage. By insuring your building, you can be assured that you have the resources to get the mitigation you need.

2. Save Money

It's easy to fall into the trap of thinking that you won't have to worry about water damage in your building. After all, if you conduct frequent inspections and keep up with maintenance, you can avoid most problems. You can't predict emergency issues, though. While a monthly premium may seem expensive, it's a drop in the bucket compared to the potential cost of repairs if a large disaster strikes.

3. Avoid Lengthy Interruptions

Having a good insurance policy to fall back on can help expedite the repair process. When you call your insurance company to report a problem, a representative can probably suggest reputable water cleanup professionals in your area. The technicians and your adjuster can work together to make sure your building is restored as soon as possible. The less time you have to spend waiting on repairs, the sooner you can get back to business as usual.
No matter how well you care for your building, water damage from a leak or busted pipe can happen. When it does, you'll be glad you have a good business insurance policy to cover the cost of restoration

3 ways To Prevent Water Damage From a Broken Pipe

5/5/2022 (Permalink)

broken pipe There are many reasons why your pipes might break.

Why Pipes Break and How To Avoid The Damage

Every homeowner in Retreat, NC, shares a common nightmare: having water in home walls and on floors due to broken pipes. Consider the three main reasons why pipes break and how to avoid the damage those breaks can cause.

1. Earth Shifting Can Lead to a Broken Pipe

Earthquakes can happen almost anywhere in the U.S. The seismic forces generated by the movement of the earth can easily break buried pipes and leave water in home spaces. Living in an area near an active fault line requires having a professional inspect your plumbing regularly to avoid an expensive pipe cleanup job. Additionally, nearby construction can cause shifting underground, which can lead to damaged pipes. Asking the construction crew to be wary of your pipes may help to minimize problems and avoid water damage repair.

2. Water Pressure Increasing Can Cause Bursts

Water pressure above 80 psi causes product warranties to be voided and insurance companies to cease covering damages. The closer you are to the water source, like a water tower or pumping station, the higher the pressure. Also, the pressure is highest at midday when everyone is at work. Installing a pressure relief valve is one good way to avoid this problem and properly regulate the water pressure in your home.

3. Temperatures Dropping Can Freeze Pipes

Freezing temperatures occur in many parts of the country, but especially in Retreat, NC. Fortunately, proper insulation can ensure freezing does not cause your pipes to break and pump water into home walls and throughout the rooms. Be sure to cover all outside valves with a fitted insulation cap and use pipe insulation or a blanket and straw for any exposed pipes, such as a sump pump discharge.
There are many reasons why your pipes might break, but with a little forethought, you can reduce the chances of having to deal with every homeowner's worst nightmare.

What’s an ERP?

3/19/2022 (Permalink)

Green truck and truck box parked in front a commercial business. SERVPRO of Haywood & Transylvania Counties responding to a large water loss.

Many business owners wonder if they are ready for an emergency. The easiest way to prepare your company for a disaster is to start an emergency profile or an ERP.

Who does ERPs?

SERVPRO is a company that consists of independently owned and operated franchises around the country with one right in Brevard, NC. They have been around for many years and are one of the top restoration companies in the United States. Some key facts about the company include:

  • Many insurance companies trust them
  • They have many franchises scattered across the continental US
  • They can quickly handle different disasters

Is Your Business Ready?

Many businesses have a plan for what they will do in the event of emergencies. However, this often doesn't account for what they will do after the event has ended. The good news is that proper planning allows companies to survive these disasters and quickly get back on their feet. While an emergency profile is not a full plan, it makes developing one much easier. Full contingency plans cover incident response, disaster recovery, and business continuity. An ERP handles the incident response and disaster recovery aspects of this. If you don't think your company would survive, your business could probably benefit from an ERP. This can easily be conducted over the mobile app.

How Does an ERP Help?

An emergency profile helps because it can minimize the time it takes for disaster restoration professionals to begin working on your business after an event. This is because your ERP provides detailed instructions of what must be done, how to do it, and who to contact in the event of an emergency. The timely mitigation and restoration that results mean your business will face less downtime and long-term damage from a disaster.
ERPs are a significant benefit for businesses that are working on their contingency plans. Downloading the ERP app is the first step to unlocking the timely mitigation and reduced downtime associated with having a profile.

3 Potential Reasons You Have Noisy Pipes

1/24/2022 (Permalink)

Copper pipe Noisy pipes can be unbelievably annoying.

Three Reasons You Have Noisy Pipes

Your home in Bryson City, NC, should be a comfortable and quiet place. If you have a noisy plumbing system, though, knocks and creaks could keep you up at night. While avoiding a pipe break is likely your primary concern, you may want to quiet your loud pipes. Here are three potential reasons you have noisy pipes in your home.

1. You Have Copper Pipes

Copper pipes tend to expand when hot water passes through them. When you switch to cold water, copper pipes quickly contract. This expansion and contraction can make your plumbing system noisy. While you probably don’t have to worry about a pipe burst, the noise may annoy you. By lowering the temperature on your water heater, you may be able to effectively stop the creaks and pops.

2. A Water Hammer Hits Your Valve

A water hammer occurs when pressured water hits the shut-off valve. Unlike noises from copper pipes, a water hammer may cause a pipe break. You may be able to fix the problem by tinkering with the air chamber in your plumbing system. If the water hammer causes a break, you must fix the broken pipe. Then, work with a water cleanup service to be sure you successfully control flood damage.

3. Water Pressure Plagues Your Plumbing System

Finally, you may have too much water pressure surging through your pipes. While high pressure is good for washing dishes, filling water bottles and showering, it can wreak havoc on your plumbing system. If you think water pressure is the source of your noisy pipes, adjust the pressure regulator.

Noisy pipes can be unbelievably annoying. Depending on the cause of pipe noise, your loud pipes could be a sign of a bigger problem with your plumbing system. By understanding what causes pipes to creak, moan and snap, you can develop a plan for protecting your home’s plumbing.

Basic Homeowners Insurance: Is a Flooded Basement Covered?

12/28/2021 (Permalink)

Completely flooded basement. It is visible line showing maximum water level higher than 7 feet. A basement flood can be a nightmare.

The Issues Most Insurers Do Not Cover

Insurance coverage does not mean you are covered for everything. A basement flood, for instance, may or may not be covered depending on the cause. Read the list below to discover the issues most insurers do not cover.

1. Neglected Maintenance Issues

Most insurance providers will not cover what they consider neglected maintenance issues. For instance, if an exposed pipe has corroded leading it to break, then an insurance company may not cover the damage because the problem was visible and could have been mitigated. Performing both routine maintenance and regular inspections can help alleviate potential risks of water damage.

2. Broken or Malfunctioning Appliances

While a basement flood caused by malfunctioning or broken appliances may be covered under a homeowner policy, the replacement of the equipment likely won’t be. However, the coverage also depends on the cause of the equipment failure. If the equipment failed because it was not adequately maintained, it will likely not be covered. If it was a sudden occurrence and no amount of preventative maintenance would have made a difference, then the damage probably will be covered.

3. Outside Sewer Backups

If flooding occurs because of a city line backup, then most homeowner policies will not cover the damage. Damage caused by the failure of city lines and not directly related to your homes plumbing are considered outside sources, meaning that your insurer is not liable. There are special endorsements that can be added to most traditional policies to protect against this type of event.

4. Floods and Natural Disasters

Natural disasters, especially floods, need to be specified in your policy. If a natural disaster is not defined, then it may mean that you are not covered. While a flooded home can be devastating, without the proper coverage the cost associated with hiring cleanup professionals in Bryson City, NC, is on you. Most insurers have endorsements that can be added to your policy to help cover these costs in the event of a natural disaster.

A basement flood can be a nightmare, and while your insurer will cover many causes of flooding, it will not cover everything. Knowing your coverage now means being prepared later.

4 Ways To Locate Shower Leaks

11/19/2021 (Permalink)

Water leakage from a shower cubicle with damaged glass wall Once the source of the leak is located and remedied, cleanup can begin.

4 Ways to Find Shower Leaks

When you suspect you have a bathtub leak in Cherokee, NC, you want to do whatever you can to locate the exact source of the problem. If you start taking apart your shower unit without knowing where the leak is coming from, you could end up spending more money in the long run. It is often necessary to work with a residential water damage expert to pinpoint the source of water damage. Keep these four tips in mind when searching for the leaking component.

1. Test the Showerhead

Some leaks may happen inside the walls of your bathroom. A professional may run a test on your showerhead by replacing the fixture with a hose valve fitting. This creates an equalized pressure in the faucet. If there is no leak in this fixture, the pressure will remain the same. Once the pressure is equalized, the water should be turned off.

2. Check the Drain

The drain is a weak point for a shower system and should be tested on its own. Try to run water down the drain without getting any other surface of the tub wet. This allows you to watch for signs of a bathtub leak caused by a rusted trap or an improperly assembled piping system.

3. Watch the Stem

If the faucet stem is the source of the leak, you will be able to see water dripping when the faucet is turned on. Simply watch the stem for leaks while the water is running.

4. Test the Shower Pan

When all of the other tests come back without identifying the source of the problem, the integrity of the shower pan may come into question. Your professional team can find a shower pan leak by plugging the drain and filling up the tub or shower with water. If the pan is faulty, the water will find a different way out.

Before you can fix a bathtub leak, you need to know where the water is escaping. Finding the source of a leak often requires extensive testing. Once the source of the leak is located and remedied, cleanup can begin.

Well, That’s a Buzz Kill: Salvaging Water Damaged Electrical Equipment

9/19/2021 (Permalink)

Water leaking out of light fixture. Flooded electronics can be a devastating sight.

Flooded electronics can be hard for a business owner to let go; however, before spending the time and money trying to salvage everything, you may want to consider the following:

1. Consider the Complexity of the Equipment

While it is understandable to want to salvage all electronics that have suffered flood damage, the practicality and expense of doing so may be somewhat naïve. Depending on the complexity of a piece of equipment, electronic damage can cost more than just replacing the item, especially for large pieces of machinery that require hours of intense labor to dry out the tiniest of crevices.

2. Consider the Type Liquid Involved

Also, you may want to consider the type of liquid involved. For instance, it is easier to salvage equipment that is only subjected to water damage, but the degree of difficulty rises when oil is added to the mix. Additionally, the equipment may not be worth saving if it has been exposed to any chemicals that have corrosive properties because even if you manage to dry it out, the chemical damage may already be done.

3. Consider the Exposure Time and Extent of Damage

Exposure time can play a massive part in the ability to salvage flooded electronics. If an item was only subjected to the water for a few seconds, then it is relatively easy to recover; however, if that time is multiplied by minutes, hours, or days, then the chances of any recovery diminish. Additionally, if an item is only kissing the surface of the water, it has a better chance at recovery than if it were fully submerged.

4. Consult with an Expert

While it may be worrisome to see electronics floating in an area of your business, it does not necessarily mean that all hope is lost for the device. Electronics are being made harder than ever before, and, while you may not see an item as salvageable, an expert In the Brevard, NC, area may disagree.

Flooded electronics can be a devastating sight, but before attempting to salvage every computer and gadget, you may want to consider the areas above.

DIY Your Leaking Toilet Repair

6/28/2021 (Permalink)

Leakage of water from a toilet due to blockage of the pipe A leaking toilet in Hazelwood, NC.

How Do I Fix My Leaking Toilet?

If you have a leaking toilet every time you flush, don't throw out the toilet; you can probably diagnose and repair this problem on your own, or you can contact a Hazelwood, NC professional if you prefer not to do the repair yourself.

Parts of the Toilet

Inside the tank, you'll find:

  • Flush lever
  • Water inlet
  • Lift chain
  • Overflow tube
  • Chain float
  • Flush valve seat
  • Flapper

As part of the toilet bowl, you'll find the trap just below the bowl, a bend in the water path, known as the weir, and a small hole at the front base of the bowl called a siphon jet.

Determine Where the Leak Originates

The next step is to locate the source of the leaking toilet. Clean up any existing water and then watch for a new puddle to determine where the leak is occurring. If the water is seeping from beneath the toilet, the wax seal may have failed. If this is the case, you may be able to stop the leak by tightening the bolts that hold the toilet in place.

Begin the Repair

If this doesn't stop the leak, turn off the water supply, set aside the tank lid, remove as much water as possible from the toilet and tank, and then disconnect the water supply located in the bathroom. This may be located on the floor near the toilet or under the sink.

Next, loosen the bolts, remove the toilet, and scrape off the old gasket, removing all bits from the floor and the toilet. Inspect the gasket and the toilet for other damages. If there are broken pieces or other factors contributing to the bathroom leak, contact a professional. If not, replace the old wax gasket with a new gasket and reassemble the toilet.

When DIY Fails

If the tank flange is broken or the tank hasn't been installed appropriately, there could be other damages to consider. When you aren't sure what the problem is, contact a professional to handle the leaking toilet quickly and expertly. 

4 Common Water Problems That Occur in Commercial Buildings

3/12/2021 (Permalink)

Flood cut removal due in Waynesville, NC to water damage, air equipment placed on damaged area Commercial water damage in Waynesville, NC.

4 Common Water Problems That Occur in Commercial Buildings

Maintaining a building in Waynesville, NC, can be rewarding, but you'll have to deal with some issues now and then. Something that's bound to come up multiple times is water damage. From leaking pipes to floods, your building is bound to undergo something of the sort. If you want to better prepare yourself, here are four common water problems that occur in commercial buildings.

1. Cast-Iron Sewer Line Failure

Since sewer lines form a connection between your building and the main sewer drain, each one needs to remain intact. Problems like clogging could cause substantial damage. While these lines are supposed to last around twenty-five years, you may experience issues like a toilet backup. These are some signs that your sewer lines are in trouble:

  • Constantly clogged drains
  • Smells from sewer gas
  • Yard indentations

2. Foundational Problems

Foundational problems are particularly problematic. Water damage can cause these issues, but it may also be caused by the resulting damage. If your drainage isn't properly functioning, you could acquire building problems. After the cracks or movements occur, this may open the door for more water damage, particularly with your plumbing. Keep an eye out for foundational damage around the structure.

3. Issues With Copper Pipes

While copper pipes are quite strong, there's always the chance that an issue like a pipe break will occur. This could be due to anything from old age to the state of the water. Whatever the reason, you'll want to see if you can get the pipes fixed. Replacing your entire system would be far more expensive than doing repairs.

4. Burst Water Pipes

If your water pipes begin to leak, you may see stains on your ceiling or walls. If left alone, leaking pipes can cause substantial damage to the building. For instance, mold may begin to form.
By keeping an eye out for these problems, you may be able to stop some from happening. If you do experience water damage (such as leaking pipes), call a water damage repair company for help.

Can I Save My Stuff After a Flood?

3/12/2021 (Permalink)

Flooded home in Waynesville, NC, drywall removed due to water damage Floodwater damage to a residence in Waynesville, NC.

Can I Save My Stuff After a Flood?

No one ever plans to come home to a flood, but unfortunately, these events do happen. A pipe break can occur in your absence and leave you with a flooded home and huge mess in Waynesville, NC. As you take in the scene, you may be wondering if you can save anything that the water has touched.
Whether or not you can save your belongings really depends on a few factors:

  • Water source
  • Time
  • Condition of property

Water Source
The quality and source of the floodwater is the most crucial factor in determining whether you can salvage your property, such as your carpet and furniture. If the water comes from a clean source or supply line, the water is classified as Category 1 floodwater and you have a chance of saving your belongings. However, if the water has any contaminants or comes from a sewage backup, the damage is beyond salvageable and should be removed immediately.

Time
If you have determined that the water from the pipe break is clean and your items are still within the realm of rescue, you must begin the cleanup process immediately. Waterlogged wood can begin to swell and crack, leading to structural damage, and mold growth can begin within 24-48 hours of the flood. If you allow this damage to happen, it will become much harder to save your items and could lead to additional costly repairs.

Condition of Property
If your carpets, floor or furniture were not in great condition to begin with, the floodwater can make it harder to save, even if the water is clean and you take immediate action. Flood cleanup and restoration professionals can help you assess the damage and determine what can and cannot be saved. These specialists are expertly trained to handle these situations and have the best tools and equipment to maximize how much you can keep and restore.
A pipe break can cause a lot of distress, but if the water remains clean and you do not waste any time getting help, you can mitigate your loss and prevent further damage.

How to Flush Out a Water Heater

12/28/2020 (Permalink)

Hand attaches hose to a Waynesville, NC home water heater to perform maintenance Flushing out your water heater is not difficult

How to Flush Out a Water Heater

When you are doing your yearly home maintenance, you might want to perform a water heater flush. This task may seem daunting if you don't know what you are doing, but the process can be broken up into several easy steps.


Turn Off the Heat
Whether your water heater is gas or electric, you need to turn off the heating elements.

  • For gas, turn the gas off and turn the control valve to the pilot setting
  • For electric, turn off the circuit breaker to the heater
  • For tankless, turn the whole unit and the circuit breaker off


Either way, before you do anything else, make sure whichever heat source you use is off.


Turn Off the Water Supply
Turn off the incoming water supply. This is usually located at the top of the heater.


Let the Heater Cool
Never attempt to drain a heater without letting it cool first. Many heaters have a bladder inside that can melt if it touches the heated elements. This will cause damage to the bladder, and you will have to replace the heater.


Turn On the Hot Water
You can turn on your sink, tub or any other hot water tap. Leave the tap on to prevent a vacuum from forming. If your water heater has a pressure relief valve, opening this valve will allow your heater to drain faster.


Connect a Hose
Connect a hose to the drainage valve at the bottom of the tank. Make sure the other end of the hose is someplace where it can drain safely. After the hose is connected, turn the valve to drain the rest of the water out of the tank.


Flush Your Heater
Turn the cold water back on and allow it to run until the water coming out of the hose is clear.
When you are finished, follow the steps in reverse. If something goes wrong and accidentally causes a flood, you can always call a remediation company in Waynesville, NC to help.
Flushing out your water heater is not difficult. Doing this once a year will save you money in the long run.

What Water Damage May Look Like in Your Home

11/23/2020 (Permalink)

Selective focus on edge of water damaged swelled laminated plywood Another problem water can cause in your home if left unattended is swelling wood

Here Are A Few Problems You Should Look For

After a supply line breaks in your Waynesville, NC, home having a professional water pipe repair service look at your plumbing is the obvious course of action. However, you may also want to talk to a local, water damage restoration service. These professionals can help with clean up and repairs, which is important as quick cleanup can help prevent costly long term damages, such as swelling wood.

1. Cracked Stone
One sign of major water damage is cracked stone, brick, or tile work. During flooding water can soak into tiny cracks in these surfaces. When temperatures drop there is a chance the water can then freeze. Frozen water expands, widening the crack and causing the surface to lose structural integrity. Fortunately, a restoration team can help clean up the water before this has a chance to occur. If you do have damage in your home they may also be able to make repairs.

2. Swollen Wood
Another problem water can cause in your home if left unattended is swelling wood. Wood can soak in the water and expand. These may can problems with warping in floors, crumbling ply board, and in some cases can cause a lose of structural integrity as support beams slip out of their joints during this expansion.

3. Crumbling Drywall
If left too long, water can begin soaking into the walls of your home. This can lead to problems that include peeling paint and loose crowning which can indicate a larger problem. The drywall may be compromised. Drywall is a porous material meaning it can easily soak up water. When this happens integrity may be lost and the drywall can begin to crumble. Cleaning quickly after a pipe break can help prevent this problem from occurring.

When dealing with water damage in your home remember that it’s important to contact a restoration team before damaged such as swelling wood, cracked stone or tile work, and crumbling drywall become a problem. Quick action can help prevent these issues, and a restoration team can restore your home to pre damage conditions.

3 Things You Should Know About Water Damage

10/13/2020 (Permalink)

A bursting pipe When you face a pipe burst, call for help

Ways To Handle Water Damage

Mold growth is only one of the things that can happen after your water line is damaged. Read on to learn more about water damage and how to handle the situation.

1. Fix the Damage ASAP
When a pipe burst floods your home, you must dry the area as quickly as possible. Mop up any extra water so the area dries faster. Don't use any electrical appliances in the area until it is dry. However, the damage can spread even if you mop up the water quickly. Excess water can get under your floor and cause structural damage. Therefore, the best way to fix damage to your home is to hire remediation professionals.

2. Watch Out for Mold
It only takes a day or two for mold to grow after flooding. Then, it will release spores that feed on all the organic matter in your home. However, you can take steps to prevent mold growth. For instance, you can remove all wet items, such as bedding and carpets.
If you do find mold on your walls or floors, you should attend to it as soon as possible. Use air scrubbers to get rid of mold spores. Be sure to take action quickly and get rid of the mold before it spreads.

3. Check Your Insurance
The first thing you should do is get the inspection and restoration process started. Then, you should call your insurance company and report the water damage. However, not all water damage is covered by insurance companies, so be prepared for the flood of questions. At the very least, be ready to tell where the water came from and how much of your house is damaged.
When you face a pipe burst, call for help. Professionals can help fix the damage quickly and protect against mold while you deal with the insurance company. This can help take off some of the stress from that pipe burst in your home in Clyde, NC.

A Flooded Furnace Likely Means Replacement

9/9/2020 (Permalink)

 A burst pipe at the furnace and water tank has caused a leak Furnace flood in a Retreat, NC business

A pipe burst or natural flooding means much more than having water damage and restoration professionals assess and correct the damage. It could also mean a furnace flood in your Retreat, NC, business. Along with causing damage to the unit, unwanted water can make it into pipes, ductwork, and electrical components.

The Effects of Water

Even a small furnace flood can create critical damage to a unit. Unwanted water can have a negative effect on:

  • Gas valves
  • Wiring
  • Electrical controls
  • Motors
  • Safety features
  • Caused corrosion

Regardless if it is submerged or just a little wet, turn the unit and gas line off and get it inspected by a qualified professional.

Safety First
If a flooded furnace has been cleared as safe, it is important to change the filter and have an air duct cleaning performed. If numerous components need to be replaced before it is deemed safe, it may be worth considering getting a replacement. Those parts can quickly add up. Even if they fix the current issue, it might not be worth investing in an older model. There could also be hidden corrosion inside the unit that will eventually rear its ugly head.
If it is necessary to purchase a new unit, which will likely provide cost savings down the road, keeping the same situation from happening again needs to be considered. If a property is located in an area prone to flooding, it may be worth having the new one installed on a higher level or have it placed on a concrete pad that is more than six inches above the basement floor. Whenever doing any project that involves a furnace, be sure to consider safety. These units to be located where there are proper ventilation and space for maintenance.
While a furnace flood has the potential to be a costly investment, the safety employees and customers should always come first.

The 4 Crucial Steps To Take After Water Damage Occurs

6/2/2020 (Permalink)

Air movers and dehumidifiers placed in a flooded home A flooded home in Waynesville, NC

The 4 Crucial Steps To Take After Water Damage Occurs

When you face the prospect of water damage in your home in Waynesville, NC, it is time to take action. Allowing the problem to linger allows water to work on materials and break down wood, carpeting, and furniture. Standing water in your home or even excess humidity allows mold to gain a foothold and spread. If the water is contaminated, it needs to be cleaned by professionals as soon as possible. The following four steps will lead the way to a full recovery:

1. Think Safety First. Loose water in your home poses many dangers. It increases the chance of slips and falls due to its slippery nature on wood, linoleum, and tile. It can affect electrical systems and increase the risk of shocks. In the case of broken pipes that contained sewage water, it can be a concern for human health. Make sure you take all precautions before trying to fix the problem.

2. Stop the Leak. If it is within your ability, and you can do so safely, turn off the water at the closest shut-off valve to the problem. Most fixtures and appliances have a valve or handle nearby.

3. Call the Experts. A professional water mitigation company can arrive at your home, assess the situation, and develop a plan of action in hours. Experienced technicians have seen it all before and know how to handle any situation, no matter how much water damage is present.

4. Notify Your Insurance. When things have settled down a bit, call your insurance company to verify your coverage. Damages and expenses for water cleanup should be documented to make the claims process run smoothly. Working with a quality remediation company often simplifies the insurance process.
Water damage comes in many shapes and forms. No two situations are exactly alike. It is easy to feel a sense of panic, but calm action and the help of professionals provides a path forward.

4 Common Sewage Problems in Commercial Buildings

5/14/2020 (Permalink)

Sewage backup of a toilet Toilet overflow

Common Sewage Problems Your Business Could Face

Even a small business in Clyde, NC, has a fairly complicated plumbing system, with lines and pipes snaking throughout your entire building. Many of these pipes carry clean water for drinking and cleaning, while others take away dirty water from toilets, sinks, and appliances. When contaminated water comes into your building from a blocked sewer or some other problem, professional help from a water mitigation specialist becomes a top priority. Here are common sewage problems your business could face in the future.
1. Toilet Overflow - This might seem like a minor problem, but it could expose people to raw sewage and should be addressed promptly. The source of the problem should be fixed, the dirty water removed and all surfaces disinfected.
2. Blocked Sewer - This can happen when a discharge line is broken or blocked by an obstruction such as tree roots. Since this often results in high levels of contaminated water being present, immediate action is required to safeguard health and to limit damage to walls, flooring and other items. The water should be extracted from the building and cleanup technicians should wear protective gear to limit exposure to potential pathogens.
3. Pipe Burst - This problem occurs when pipes are old or if they have been subject to freezing and thawing. Pipe breaks can also carry sewage that spills out into areas where humans can come in contact with the water. Fast cleanup reduces the risk of exposure for employees and customers.
4. Pipe Leak - A slow leak in a sewage line in an inaccessible area can go unnoticed for weeks or longer. This allows the corrosive properties of water time to do damage and could result in areas of mold growth. A full inspection and assessment of the area becomes necessary.
Sewage issues such as a blocked sewer should be considered an emergency. A professional team of technicians is needed to take care of the problem to the highest standards.

How To Detect a Bathtub or Shower Leak

2/20/2020 (Permalink)

Plumber repairing a bathtub A shower or bathtub leak should never be ignored

A shower or bathtub can be expensive to repair, especially if damage begins somewhere beneath or behind tiles. Fiberglass and other materials used to create prefabricated tubs and showers are a little bit easier to replace when damages occur, but when your bathtub leak happens behind marble or specialty ceramics, you're looking at expensive, sometimes tricky work.

Recognize the Signs of Trouble

How can you tell if water damage is lurking behind the wall or under the tub? There are several warning signs:

  • Stains on the ceiling anywhere below the bathroom
  • Blackened wood or stalactite-type growths in the basement or crawlspace
  • Stains on baseboards or trim around the shower
  • Wet carpeting on the floor of rooms next to the bathroom
  • Signs of mold on the grout around the tub
  • Peeling paint in the general vicinity

Trust your instincts; if you have started to wonder whether you have a problem, there's reason enough to take a closer look.

Make Safety a Priority

Before you look for the source of the leak or attempt to do any repairs, think about your safety. Water and electricity are a dangerous mix. Shut off the power at the breaker box. You may need to leave the water on to find the source of the leak.

Find the Problem Area

Once you've recognized signs of a shower or bathtub leak, it's important to locate the leak itself. It doesn't take long for water to damage drywall, electrical wiring, and other important home systems. There are a number of tests you could do on your own, but for the best results, hire a plumber or talk to a water damage cleanup and restoration professional. You could have a shower pan leak, trouble around the drain, worn or missing grout, or damaged pipes behind the walls.
A shower or bathtub leak should never be ignored. Even if you just suspect trouble, contact an experienced professional in Maggie Valley, NC, for the best results.

Finding the Cause of a Leak in the Bathroom

12/9/2019 (Permalink)

Leakage of water from a shower cabin with glass wall that is damaged Shower leak in Retreat, NC

Ah, the beauty of a tiled shower or bathtub surround – easy to clean, no leaks, just a beautiful expanse of ceramic spread out before you. But those tiles can also be the culprit when a leak appears. Shower floor pans can also leak, causing damage to the ceiling below, the floor or even running into the heat duct. A bathtub leak on any scale can cause problems if not discovered quickly.

5 Tips for Locating a Leak in a Shower

Sometimes, the location of a leak can be obvious. Other times, it may take a bit of investigation to find the problem. The following guidelines can help you know where to look for signs of a bathtub leak or shower pan leak.

Check all corners and edges carefully for minute cracks in the grout or caulk. Run a finger over the material to ensure it is secure and doesn’t move out of place.
A fiberglass bathtub can leak from even a small fissure, especially when the weight of a body pulls it open. The fissure or crack should be patched with weight in the tub to ensure it is completely filled.
A small crack in the edge or corner of a shower pan can cause a leak. If you can access the ceiling below, inspect it carefully for signs of water, bulging or stains, however small.
Check carefully around drains of showers and bathtubs for any sign that they are not sealed properly.
Inspect any crevices, joins or thresholds to make sure they are completely sealed and that no water can get through.

Combatting the Leak

It may be as simple as cutting away the existing molding or caulk and squeezing a new bead into place, making sure to smooth it down carefully with your finger to ensure contact. With larger problems that you cannot handle, get help from a professional water damage restoration company in Retreat, NC, to find and repair the damage.
A bathtub leak can be a real problem if left untended. Doing a thorough inspection can help you minimize the damage and remedy the issue before a catastrophe takes place.

What To Do First If Your Basement Floods

10/17/2019 (Permalink)

Completely flooded basement with line marking maximum water level higher than 7 feet. Basement flooded in Cherokee, NC

Too many homeowners have gone to the basement, only to find water has somehow infiltrated and caused a flood. A basement flood in your Cherokee, NC, home can be stressful for you and your family, and you may not intuitively know what to do first. This discussion of the early stages of flood intervention may help you begin tackling the situation.

Prioritizing Safety

A home flood presents unique challenges, such as how to stop the water source and address safety at the same time. Before you step into any pooled water, you may want to consider these important precautions.


Keeping children and pets away from the flooded area
Avoiding contact with electrical wires or fixtures
Disconnecting your electricity
Wearing waterproof boots and gloves
Opening windows and using fans to begin drying and ventilating


Once you have addressed safety, you can focus on stopping whatever caused your basement flood. If you were unable to disconnect your electricity, it’s recommended you call a professional remediation service before moving forward.

Stopping the Source

Whether a broken pipe, an extreme weather event or something else caused your flood, it’s important to identify and stop the source as soon as possible. You may need to locate and turn off your water main if the source is a broken pipe, or check your house perimeter for pooled water and clear any drainage problems. Once the situation is stable, you can begin thinking about cleaning up.

Determining Your Strategy

Once flooding has stopped, you can assess the best cleanup strategy and contact the necessary professionals. If you have an inch or less of water, you can remove the water with a wet vacuum. If the water is deeper, it may be necessary to solicit professional assistance. This is also a good time to inform your insurance agent and discuss any applicable insurance coverage.

A basement flood presents complex challenges, and you may not automatically know what to do first. Focusing on safety and preventing further damage are your first concerns. Once the situation is stable, you can formulate your cleanup plan and start the road back to normalcy.

Replacing a Leaking Toilet

8/26/2019 (Permalink)

Leaking toilet in a Dunns Rock, NC

A leaking toilet is a problem that most homeowners will encounter at some point. Many common toilet repair techniques can be completed by the homeowner, although further complications may require the help of a professional. Understanding the cause of the leak, and the steps needed to mitigate the problem, are vital to limiting water damage in the home.

Leak Causes

When a toilet leaks, water often appears at its base. When this occurs, it is vital to quickly diagnose the source of the issue. The most common reason for a leaking toilet is damage to the wax seal. Over time, this area wears away and begins to allow water to seep through at the base of the toilet. Other common causes include the following:

  • Loose supply tube: This is the tube that connects the toilet tank to the home’s water supply.
  • Faulty shutoff valve: The valve is connected to the supply tube and controls the flow of water into the toilet.
  • Cracked tank: The tank holds the toilet’s reserve of water.

Replacing a Toilet

When it becomes clear that the toilet needs to be replaced, you must begin by shutting off the water supply and draining the tank and bowl. Remove the supply tube and the bolts holding the old toilet to the floor. Then gently rock the toilet until the wax seal is broken. Once the toilet is removed, ensure the flange and its parts are free of cracks, and be sure to scrape away the old wax. Add the new wax seal, connect the supply tube, and bolt the toilet over the seal.

When to Contact a Professional

Those who are uncomfortable with home repairs, lack the strength to maneuver the toilet, or have multiple complications from their leaking toilet should consider contacting a professional for help. Likewise, your bathroom may have experienced water damage, which can lead to harmful mold growth. Consider contacting a water damage remediation specialist in Dunns Rock, NC, to assess the situation. Working quickly to identify the cause and working to fix the leak will minimize further damage in your home.

3 Things Homeowners Should Know About Secondary Damage

6/11/2019 (Permalink)

Black mold can appear after a flood

Consider the Damage that Occurs Following a Flood

When your home in Maggie Valley,NC, floods, it can be overwhelming to think about the damage that has occurred. Though the majority of homeowners know what impact flooding can have on a home, many don’t consider the damage that occurs following a flood, such as black mold growth.

1. Frequent Causes
There are various causes of secondary damage after a flood occurs. After homes are affected by flooding, additional damage often occurs if water is not removed from the home in a timely manner. However, even if water is removed quickly, high humidity levels in the home can also cause destruction over time. In order to prevent additional damage, it can be helpful to keep the home as dry as possible by removing water quickly and using dehumidifiers to keep the air dry in the home as well.

2. Common Examples
After a flood, there are several types of consequential damage that frequently occur. Black mold and other types of mold often appear in the home shortly after a flood. Mold can grow on a variety of surfaces, including on drywall, carpets, furniture and more as a result of high humidity levels. Additionally, certain building materials, such as plywood, may begin to break down if they are exposed to water.

3. The Cost of Restoration
When considering the cost of restoration, it’s often useful to consider consequential damage that may be hidden. Mold growth and the breakdown of materials may not be immediately obvious after a flood. However, removing mold from a water damaged home and replacing items can be time-consuming and expensive, and it’s often helpful to employ water damage restoration experts. Professionals can help to determine what items should be replaced and what items can be restored.

Though a flood can cause a great deal of primary damage to a home, consequential damage often occurs as well. Knowing that black mold growth and other types of secondary damage may occur after a flood can make it easier to prepare for disaster.

Two-Floor Cleanup: How To Handle Significant Toilet Overflow

4/18/2019 (Permalink)

Sewer damage is nothing to ignore, especially if it affects two or more floors at your office.

The next time a toilet overflows in your Brevard, NC office probably won’t be the first occasion, nor will it likely be the last. This situation may be unsightly and unsettling, but it won’t often cause great alarm. However, the most severe toilet flooding could introduce sewer damage to your building. This may result in problems with the floor, including at the point where the flooding begins as well as the floor below. It’s vital that you and your building manager know how to properly handle this incident.

What’s at Stake?

A little bit of toilet water on the floor requires no more than a mop and some ordinary cleaner. But if the flooded toilet covers a large area and seeps into the level below, there may be some risks to your building and employees:

  • Overflowing toilet water could bring black water into the building, which contains harmful materials.
  • The water could damage the floor, subfloor, ceiling tiles and drywall.
  • This sewage problem could shut down your operations for a time.

What You Need To Do

If a toilet overflows and damages parts of two or more floors, don’t panic, but quickly get to work on removing the wet materials. Put on a pair of gloves, along with other protective gear, and tear out the affected ceiling, flooring and drywall, as needed. Remove other wet and damaged items as well. Then, before you try to tackle much more on your own, call a professional sewage company that specializes in commercial cleanup.

How the Pros Handle It

A cleanup team will inspect the sewer damage and evaluate the next steps. The crew will alert you as to whether you need to evacuate the building. The technicians will not only clean up the water, but they’ll dry and disinfect every square inch the water touched. The professionals will replace and restore all damaged parts of your building too.

Sewer damage is nothing to ignore, especially if it affects two or more floors at your office. Fortunately, you can play a key role in the mitigation process. The right professionals will do a thorough job in making your workplace safe once more.

Steps To Take After a Pipe Break

3/16/2019 (Permalink)

Water can quickly cause a great deal of damage to a home, and it’s often important to turn off the water in a home as soon as possible.

Steps To Take After A Pipe Break

Bursting pipes can quickly wreak havoc on homes in Waynesville, NC and feeling uncertain about what to do next can make the situation more stressful. Knowing how to react when pipes have burst can be useful to homeowners.

1. Stop Water Flow

When a broken or busted pipe causes flooding in your home, it’s common to feel stressed and overwhelmed. Water can quickly cause a great deal of damage to a home, and it’s often important to turn off the water in a home as soon as possible. Knowing how to turn off the water in your home prior to a pipe break can save you valuable time and can mitigate the amount of damage that occurs.

2. Make a Claim

After you’ve stopped water from continuously flowing from the bursting pipes, the next step is to make an insurance claim. Your insurance company can inform you what costs will be covered and can provide you with important information about steps you should take next. Generally, insurance companies will send an adjuster to view and document the damage in your home in order to give you an accurate estimate.

3. Call Cleanup Services

One of the most important steps homeowners can take after the damage has been mitigated a claim has been made is to call cleanup services. Though you may be tempted to try to fix your broken pipe on your own, the process can often be complex. Additionally, a cleanup service will know how to safely sanitize and restore your home without causing further damage to the structure of your homes or the items within the home.

By stopping the flow of water, making an insurance claim and quickly calling cleanup services, the issues caused by bursting pipes can be mitigated quickly. If your home has sustained been flooded from a pipe break, it might be helpful to work with water damage restoration experts

Addressing A Water Damage Crisis Due To Broken Pipes

2/19/2019 (Permalink)

SERVPRO of Haywood & Transylvania Counties can get water remove and quickly begin the extraction process

Water Damage Due to Broken Pipes

The average home and business owner doesn't have even a working knowledge of the sophisticated pipe systems that make for a smoothly functioning environment. Water damage professionals certainly know these systems well, though. They are often to blame for accumulating water in the home. Over time, these pipes can corrode, leading to a pipe break that eventually results in a flooded home. The pipe break may be confined to a single room, such as the kitchen and bathroom, where water pipes reside.


Water damage from a pipe break is a common reason to call restoration professionals. A restoration company can assess water in the home or water in the business and determine if it is a result of a pipe break. When pipes break, it's natural to not immediately know the cause of the leak. All the home or business owner might know is that water is leaking out into the floor and the flooded home is a cause of distress.

Even more distressing, water cleanup after a broken pipe can result in a messy cleanup. Sometimes these pipes are corroded and just plain old, leading to dirty water accumulating on floors and the bottoms of other surfaces. There's no reason to panic and let water damage invade a kitchen or bathroom. A restoration professional can quickly be on the scene to assess the situation and begin mitigation.

In the case of broken pipes, the water is likely to be confined to a single room. If the break is big enough, though the water can quickly accumulate on the floor and begin to spill over into other rooms, making it vital to get speedy water cleanup professionals on the scene. Having experience in these situation, restoration professionals will either know how to stop the leak altogether or they will know exactly what other professionals to bring on the scene to halt the accumulation of water in the home or water in the business.

Mitigation involves several steps that the restoration company will be able to take on first thing upon arrival. They will inspect the area and determine the cause of the water accumulation. Sometimes it's coming from flood damage, sometimes from a supply line break, and sometimes from other sources of water in the home or water in the business. When it's from a broken pipe, it's vital to have the leak stopped before water cleanup.

Once they've inspected and stopped the leak, mitigation continues to prevent further damage. The restoration company will begin by inspecting the scene, extracting water from the area, drying and humidifying the area, cleaning and sanitizing the area, and then restoring anything that was damaged in the break. A supply line break, flooding, or leaking appliance will differ from a pipe problem. Experienced mitigation experts generally know when to skip a step or more fully concentrate on a particular step.

Water damage from a broken pipe can damage flooring very quickly, spilling over onto carpeting, and quickly getting on furniture. Restoration will be necessary if the leak continues for long enough. Water cleanup steps like drying will be an essential part of the water cleanup efforts. If you're wondering why you can't do the drying yourself, keep in mind that deep water is going to quickly begin to damage the structure of flooring. Time is of the essence and only a restoration company is going to have the drying equipment that makes a speedy cleanup possible. The same goes for when pipes leak water in a business. The professionals are the only people with the necessary equipment.

Mitigation experts are capable of extracting and cleaning water due to broken pipes, but they're also capable of helping people who have flood damage from a flooded home, or people who have water due to a supply line break. Flood damage can be an especially tricky cleanup matter, due to the amount of mud and chemicals often found in flood water. No matter what the reason - a supply line break or a flooded home that causes flood damage - you can always call on restoration professionals to get the job done.
Visit http://www.SERVPROhaywoodtransylvaniacounties.com for more information on water damage.

Use Chemical Drain Cleaners Cautiously

1/15/2019 (Permalink)

Never use a chemical cleaner on clogged drain in your Brevard, NC home

It’s easy to understand why people look to chemicals for a clogged drain. Use them, and there is no need to pay a plumber or purchase and use plumbers’ tools. Unfortunately, it’s not quite that simple.

Never Use a Chemical Cleaner on a Completely Blocked Drain

Television advertisements would have you believe that clearing a clogged drain is simple. Apply the chemicals, the sewer blockage disappears and the toxic chemicals go with it. This process may work in see-through glass pipes and cartoon simulations, but it overlooks the real-world problems.

Chemical cleaners are highly corrosive, generate large amounts of heat and are very toxic to humans and the environment. It is these characteristics that make them unsuitable for use in a blocked sewer. Consider the following:

  1. Corrosive chemicals can weaken or damage metal pipes. Corrosion occurs naturally over time. Drain cleaners speed up this process. If a pipe leaks while it contains toxic material, the leaked liquid poses extreme health and environmental hazards.
  2. Heat can damage plastic pipes. They don’t corrode like metal, but they can fail due to excessive heat. If they start leaking, the risks are the same as with metal.
  3. If your chemical drain cleaner doesn’t work, don’t try a different one. Adding more toxic chemicals would be a terrible idea. Doing this might create a poisonous gas which would require evacuation and a visit from the Brevard, NC, Hazardous Material Unit.
  4. Toxic chemicals make the plumber’s job more dangerous. If all else fails, call the plumber. Hopefully, the plumber can fix your blockage without disturbing the pipes. However, if new pipes become necessary, the plumber must take great care to avoid chemical exposure.

The Worst-Case Scenario Is That the Blocked Sewer Pipe Fails

The sewage and toxic chemicals in the clogged drain have flooded your beautiful home. Sewage cleaning calls for a team of sewage and contamination removal technicians to remediate the problem. They will make your home look “Like it Never Even Happened”.

4 Steps To Fix a Flooded Basement

12/28/2018 (Permalink)

Pump out standing water on your basement with a sump pump

A basement flood is an inconvenience and a safety hazard. It is necessary to remove standing water as soon as possible. Afterward, a homeowner should have the basement inspected for signs of structural damage, cleaned, and disinfected. It may also be necessary to repair or replace appliances that have been exposed to flood water. Here are four steps to fix a flooded basement.

1. Pump Out Standing Water

Eliminating standing water is the most crucial step toward mitigating flood damage. The longer water stands in a basement, the higher the risk of mold growth and structural damage. It may be necessary to gradually pump out water to equalize interior and exterior pressure. Pumping too quickly can cause structural damage.

2. Assess the Condition

After a basement flood, it is important to insure that this level of a home still has structural integrity. Any porous building materials may need to be torn out and replaced. These measures should be taken prior to disinfection to avoid re-contamination.

3. Clean and Disinfect

Flood Water is considered Category Three water damage. This water may contain microbes, chemicals, heavy metals, and other potentially harmful substances. Homeowners can lower the risk of infection or mold growth by having a flooded basement thoroughly cleaned and disinfected.

4. Replace Gas and Electrical Components

Experts recommend discarding electrical components exposed to standing water, such as fixtures, outlets, switches, and wiring. Electrical motors should also be replaced. Homeowners may need to replace gas appliances exposed to flood water.

Keep in mind that standard homeowner's insurance coverage will only cover a basement flood caused by an appliance leak or pipe burst. A flood policy or endorsement for sewage backup can offset the costs of mitigating other types of flooding. If water is standing in the basement of a residence in Waynesville, NC, contact water damage cleanup experts as soon as possible.

How Water Damage Can Affect Flooring

10/9/2018 (Permalink)

Wood floor damage in a Waynesville, NC home

When dealing with damage caused by a pipe break or flooding one of the first concerns many homeowners in Waynesville, NC, may have can be for their floors. Damage can occur regardless of the type of flooring, and treatment may be different in each case.

Cement, Stone or Tile Flooring

Tile, stone and cement are common flooring types found in basements, laundry rooms, bathrooms, and kitchen areas where water damage is the most likely to happen. Damage to these floors occurs most often when water gets into cracks and seeps under the flooring. Here are some signs to look for:

  • Loose tiles
  • Stains around chips or cracks in the flooring
  • Hollow sounds beneath stones or tiles
  • Areas where the grout or caulking is crumbling

Carpeted Flooring

A pipe break can occur in other areas of the house and cause damage to carpeting. In most cases, restoration may be possible if the carpet can be thoroughly dried. It’s also important to be aware of the water source in cases like these because carpeting damaged by an unclean source should be replaced. Signs of damage may include:

  • Staining or discoloration of the material
  • A change in the material’s texture
  • Loose material or spot like bubbling in areas near a water source

Wood Flooring

The type of wood your floors are comprised of can have a direct impact in how much damage they may endure. Hardwoods don’t soak in water as quickly as soft woods, so hardwoods may be more resistant to damage. Sealants may also help. Some signs of damage in wood floors include:

  • Buckling or cupping areas in the wood
  • Wearing or pealing sealant
  • Discoloration in the wood

A pipe break or flooding can cause water damage to your flooring. Whether you have wood flooring, tile or carpet, restoration professionals in Waynesville, NC, may be able to help. Remember, the affects water damage can have on your floors can vary by flooring type. Drying and restoration methods may also be different.