My mom's house flooded back in September. She called me to let me know what had happened. I live 5 hours away. I called SERVPRO based on a recommendation from a family member who lives in the area. WOW!!!!! What a great choice. John, the owner of the company was there on the first day, and communicated regularly throughout the entire process. This company has been so good from start to finish. They were there almost immediately with vacuums and fans and trucks and personnel to start the removal of water and water damaged stuff. They worked quickly and efficiently to assure that mold did not have time to grow and cause further damage. We decided to take this opportunity to replace other items in the house that were not damaged by water but needed updating. They worked with us to determine the best, most cost and time efficient ways to accomplish what we wanted done. The communication throughout the entire process was impeccable. Todd was the project manager and I could not ask for better customer service. Living 5 hours away, I needed assurance that things would be done when they were supposed to be done. There was NO miscommunication throughout the entire process. We replaced cabinets, countertops, sink, dishwasher, flooring, shower, moved laundry facilities, did plumbing, electrical, sheetrock, and the list goes on. There were several subcontractors used in the process. These subcontractors were held to the same high standards that SERVPRO's own employees are held to. They were on time, stayed late when necessary, work so hard, were professional and polite. I would personally hire any of the companies to do work in my own home. I highly recommend this company!!!!! Hire them. You will not be disappointed.

The SERVPRO team here in Haywood and Transylvania counties took care of our flood quickly and thoroughly, and were total professionals throughout the entire process. We highly recommend them.

Very professional, very quick response meant damage was minimized. Excellent, courteous personnel... can come back anytime.

Thank you all so very much - I have told everyone how pleased and have told them I will call you again if needed!

From the beginning of our nightmare to completion of the restoration, SERVPRO has been our Knight in Shining Armor... They are professionalism at its best. This company is a well oiled machine and I only wish I could afford a huge billboard extolling their virtues. We left the home for several days and when we returned it was spotless... I once again had my home!

Very satisfied with all - they were very professional.

Keep doing what they are doing, GREAT JOB! I will recommend them to everyone. I could not ask for anyone to be more professional and helpful. All the guys were wonderful, made this experience a breeze to deal with.

The team was a great team and did a super job. I would not hesitate to recommend your services to others. Thank you! Great Job.