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Fire & Water - Cleanup & Restoration

Archived Blog Posts

4 Steps to Recover from Wind and Hail Damage

6/2/2022 (Permalink)

Missing shingles on a roof Missing roof shingles in a home in Waynesville, NC.

Four Steps To Take After a Storm

The roof of your Waynesville, NC, home is vital for protecting everything underneath it. When hail and high winds blow through, it may mean a roof repair is needed. The longer you wait to deal with the wind damage, the more chances of the damage spreading. To avoid that, below are four steps to take after the storm passes.

1. Assess the Damage
Understanding the extent of damage provides a guideline for how the following steps will unfold. Complete an assessment of the damage to the best of your ability, ensuring safety always comes first. Signs of immediate trouble include missing shingles, cracked fascia, standing water in the attic, and crooked chimneys.

2. File a Claim
Once you have an idea of what you are dealing with, it’s time to call your insurance provider. Keep in mind that it may take time for the adjuster to come to your home. While you wait, document all the damage to help speed up the process.

3. Conduct Roof Damage Remediation
An essential component of weathering the storm is to make any temporary roof repair that will mitigate secondary damage, such as mold growth, from forming. This may be as simple as tarping up a hole or area in the attic with visible signs of water damage. A vital component of this step is starting the water extraction and drying processes.

Call in the Professionals
Another step to take while waiting is to call a company that is certified to complete mold, storm and water damage restoration repairs. A trusted professional will complete an assessment of the damage within 48 hours and work with your insurer to ensure that all repairs are handled quickly and the right way.
The weather has a way of wreaking havoc on homes. If the latest storm requires a roof repair, the above steps make it easier to get back the protection your home needs.

3 Steps for Making a Fire Insurance Claim

5/24/2022 (Permalink)

Inside of a home severely damaged by fire Residential fire damage in Dunns Rock, NC.

Making a Fire Insurance Claim in 3 Easy Steps

After a fire damages your Dunns Rock, NC, home and the fire trucks leave, you are likely left-facing smoke damage, charred building materials and lost possessions. While this can seem overwhelming, gathering details to make a fire insurance claim can put you on the path to rebuilding your home, from calling in a fire restoration company to replacing lost items.

1. Contact Your Representative
Once the fire is out, the first step to take is to contact your local insurance representative and let him or her know what happened. Note when the fire broke out, how many stories of your home suffered damage and the overall severity of the fire. If your home is safe to enter, you may also want to take photos to send to your representative before any fire restoration efforts take place.

2. Compile a List of Damages
You may be able to streamline your claim by making a comprehensive list of damages and whether they can be restored. For example, if some of your damaged furniture can undergo smoke cleaning, the cost of the restoration may be less than the cost of replacing that item. Try to photograph as many objects as possible and provide your representative with copies of purchase receipts for expensive items, such as electronics.

3. Meet With an Insurance Adjuster
Your insurance company will likely send out an adjuster who will survey your home’s damage, collect documentation and let you know whether the cost of a fire restoration service is covered under your insurance policy. You can prepare for this meeting by having a catalog of losses and photos ready to submit and by making a list of services you might need to begin the restoration and rebuilding process.
Facing the aftermath of a fire at your Dunns Rock, NC, home can make you feel helpless. Knowing how to proceed with an insurance claim may help you feel more confident about facing the future and repairing your property.

Protecting Your Business With Income Coverage

5/19/2022 (Permalink)

Hole on roof, burned insulation hanging from roof, walls damaged by fire. Severe fire damage to a property Restoring your property after a fire.

Why You Need Interruption Insurance

Responsible property owners carry property insurance. If you ever experience a fire in your building in Clyde, NC, your policy generally covers your expenses associated with repair, replacement, and reconstruction. With an insurance plan that covers physical damage to your property and its contents, you might think you’ve covered all your bases. How about the temporary loss of income? Here’s why you need interruption insurance as part of a comprehensive plan.

Understanding Business Interruption Coverage
Also known as business income insurance, this policy covers the loss of income you may experience following a fire or other disaster. This income loss may be due to the closing of your facility as a direct result of the fire or reconstruction during the fire restoration process. Interruption insurance is designed to cover the profits that you would’ve earned if you hadn’t incurred the loss that interrupted your business. A typical policy covers the following:

Profits: Usually based on previous monthly financial statements
Fixed costs: Operating expenses and costs that are still incurred
Temporary relocation: Covers costs of temporarily relocating to, and operating at another location
Commission and training: Costs associated with training workers to operate equipment replacements
Additional expenses: Other reasonable costs necessary for a business to continue operations during restoration
Civil authority ingress and egress: Government-mandated closures that result in loss of revenue, such as curfews

Your insurer determines the time period covered, usually from the date of disaster to the date that your property is restored to pre-disaster conditions.

Considering Your Options
Interruption insurance policies can be purchased either as standalone plans or part of a comprehensive package of a business owner’s policy. Some companies purchase a contingent policy that provides coverage if suppliers and customers experience damage that interferes with doing business. Think carefully about your specific needs as a commercial property owner.
Having a fire disaster plan is more than just property insurance and knowing which professional restoration services company to call. It’s also about having coverage that includes the loss of revenue or income after a disaster. This coverage protects your business, including customers, workers, and partners.

3 ways To Prevent Water Damage From a Broken Pipe

5/5/2022 (Permalink)

broken pipe There are many reasons why your pipes might break.

Why Pipes Break and How To Avoid The Damage

Every homeowner in Retreat, NC, shares a common nightmare: having water in home walls and on floors due to broken pipes. Consider the three main reasons why pipes break and how to avoid the damage those breaks can cause.

1. Earth Shifting Can Lead to a Broken Pipe

Earthquakes can happen almost anywhere in the U.S. The seismic forces generated by the movement of the earth can easily break buried pipes and leave water in home spaces. Living in an area near an active fault line requires having a professional inspect your plumbing regularly to avoid an expensive pipe cleanup job. Additionally, nearby construction can cause shifting underground, which can lead to damaged pipes. Asking the construction crew to be wary of your pipes may help to minimize problems and avoid water damage repair.

2. Water Pressure Increasing Can Cause Bursts

Water pressure above 80 psi causes product warranties to be voided and insurance companies to cease covering damages. The closer you are to the water source, like a water tower or pumping station, the higher the pressure. Also, the pressure is highest at midday when everyone is at work. Installing a pressure relief valve is one good way to avoid this problem and properly regulate the water pressure in your home.

3. Temperatures Dropping Can Freeze Pipes

Freezing temperatures occur in many parts of the country, but especially in Retreat, NC. Fortunately, proper insulation can ensure freezing does not cause your pipes to break and pump water into home walls and throughout the rooms. Be sure to cover all outside valves with a fitted insulation cap and use pipe insulation or a blanket and straw for any exposed pipes, such as a sump pump discharge.
There are many reasons why your pipes might break, but with a little forethought, you can reduce the chances of having to deal with every homeowner's worst nightmare.

How To Maintain Your Commercial Roof

4/22/2022 (Permalink)

Hand with a glove cleaning a clogged gutter How often do you keep your gutters clean?

Commercial Roof Maintenance

It is easy to ignore the roof of your commercial building. After all, you do not typically look at the roof during a given workday. You probably focus your maintenance and repairs on the walls and floors that you can easily examine. Yet your roof needs plenty of attention, as well. A roof leak during a storm could be disastrous for your Hazelwood, NC, business.
With regular upkeep of your roof, you can reduce the risk of flooding during a severe weather event. This, in turn, should limit your need for emergency restoration services. Here are some tips for maintaining your commercial roof.

1. Keep It Clean

A worn-down or dirty roof is more likely to fail during a storm. To make sure your roof is strong enough to withstand rain, snow and wind, you should remove any debris immediately. A buildup of leaves and other items could cause the growth of algae and mold that weakens the roof.
Keeping the drains and gutters clear is also important. A clog in either of these areas can cause a roof leak.

2. Trim Trees

Storms do not just bring rain and snow. Wind damage is also quite common. If trees are too close to your building, branches could blow off those trees and onto the roof. You should thus have the trees pruned regularly. This should also prevent nuts and leaves from falling into the gutters.

3. Get an Inspection

A professional contractor will notice potential trouble spots on your roof that the untrained eye could miss. Have the pro inspect your roof at least twice per year. The expert should specifically look for sagging areas or cracks. He or she should also check near the eaves, vents and skylights.
Even a minor roof leak can cause a lot of harm over time. If you clean the gutters, trim nearby trees and hire an inspector, your roof should sustain minimal storm damage.

How To Remove Smoke and Soot After a Fire

4/13/2022 (Permalink)

The interior of a home completely damaged by fire Fire damage in a home in Dellwood, NC.

How to Get Rid of Soot and Smoke After a Fire

After a house fire in Dellwood, NC, the lingering effects of soot and smoke damage can be difficult to fully remediate. Fortunately, there are a variety of tactics available to get fire-damaged homes back to normal.

Smoke Cleaning

There are several methods of smoke cleaning used today. Three of the most popular are the following:

  • Air scrubbing
  • Ozone generation
  • Thermal fogging

As the air circulates, an air scrubbing machine traps the odorous particulates. Ozone generation releases ozone into the home, and the ozone combines with the smoke particles to create a new particle that no longer smells like smoke. Both air scrubbing and ozone generation are effective odor removal techniques. However, some situations call for thermal fogging. If smoke odor is trapped in porous surfaces, the other techniques may not be able to fully address the problem. In a fire, the heat causes some surfaces to expand. When the fire is extinguished, the surfaces cool and contract, trapping some of the smoke particles. Thermal fogging re-heats the area, causing surfaces to expand again and allowing the odor-eliminating fog to reach the smoke particles and neutralize the odor.

Soot Cleaning

In addition to smoke damage, your home is likely to suffer soot damage after a fire. The type of soot that remains after a fire has burned depends on the nature of the fire and the makeup of the items being burned. The following are four types of soot often left behind after a residential fire:

  • Dry soot
  • Wet soot
  • Protein residue
  • Oily soot

Dry soot is generally the least troublesome and can often be removed by using a HEPA vacuum on the affected surface. Wet soot, protein residue and oily soot are all more difficult to remove. Improper cleaning techniques can lead to further damage. An experienced restoration service can determine the type of soot present in your home and choose the best cleaning method.
Soot and smoke damage can wreak havoc on your home. However, thorough and careful remediation can fully remove all soot and smoke from your fire-damaged home.

What To Do When Floodwater Gets in the Furnace

4/8/2022 (Permalink)

Furnace flood One area of damage that can be easily overlooked is a furnace flood.

When Floodwater Infiltrates the Furnace, What Should You Do?

When floodwater gets into the furnace of your Cherokee, NC, property, everything the water touched must be cleaned and restored, so you can avoid further damage. One area of damage that can be easily overlooked is a furnace flood. When the flooded furnace and any affected HVAC ducts aren't professionally restored, the secondary damage could be even more of a problem than the original flooding.

Act Quickly To Avoid Further Damage

There are several steps you should take as soon as you notice water, whether it's a furnace flood or a burst pipe:

Shut off the water to your building from the main stopcock. This prevents more water from spreading throughout your building. It also reduces the risk of water and electricity combining.
Turn off the electricity. Even if a small amount of water can cause serious electrical trouble.
Move items away from the water. You may have large pieces of furniture that you can safely move to a dry location. Don't move electrical appliances; leave these items to the professionals.
Remove as much water as possible. The longer the water sits, the more damage you could experience.

When water damage and cleanup professionals arrive, they will use powerful water extraction tools and chemical cleaners that have been developed specifically to protect your flooded furnace and other appliances from further harm.

Contact Professionals for Necessary Repairs

These professionals can also complete air duct cleaning, address soggy carpets, and repair other parts of your property. If the services of a plumber are required, the cleanup technicians or your insurance provider may suggest a reputable professional in your area.
A furnace flood can cause a lot of upset and inconvenience, but with quick action and the help of professionals, you won't have to wait long for a solution. As you have the furnace and ductwork cleaned and maintained, you'll breathe much more easily in the days to follow.

3 Reasons Why Mold Keep Growing In the Same Spot

3/30/2022 (Permalink)

Water leak on a ceiling creates mold growth A water leak can quickly progress into a full-blown mold infestation in your business.

Three Reasons Mold Continues to Grow in the Same Place

At your office in Maggie Valley, NC, you receive a maintenance request to address some mold growth under the sink in one of the staff bathrooms. Diligently, you shut off the water to inspect the pipes, tighten a few things, test for drips, and clean up the small moldy spot. A couple of weeks later, another request comes through about the same issue. Rinse and repeat a couple more times. Finally, you overhear some employees speculating that you've probably never dealt with the problem at all because the mold is still there. What gives? Here's why mold might be growing in the same place again and again.

1. You Still Have a Leak.

Likely the main reason that the mold keeps returning isn't your lack of attention to the problem. You still have a leak. Even if you can't see it right below the sink, there is likely a problem with a pipe inside of the wall. If that's the case, water damage and moisture are spreading which create ideal conditions for mold. Contact a local mold remediation specialist to help identify the source of the leak.

2. You Are Using the Wrong Products.

People commonly believe that you can kill mold with bleach or vinegar. The reality is that while it may solve the mold growth problem at the moment, it doesn't prevent its return. That can only be solved by addressing the source of the moisture that is encouraging mold to grow in the first place.

3. You Haven't Ventilated Well.

It's important to keep high humidity areas properly ventilated. Because mold spores love a moist, warm environment, running a dehumidifier or fan to dry the area out completely helps to prevent the return of mold once you've addressed any leaks.
Mold growth will continue to occur until you address the source of the problem and follow up with prevention tips that are recommended by a professional.

Nor’easters: 5 Things You Should Know

3/24/2022 (Permalink)

Sea water hitting the bay, damage to the street of a neighborhood. Nor’easters can cause everything from flooding to power outages.

5 Things to Know About Nor'easters

As a Bryson City, NC, resident and homeowner, you need to be aware of nor’easters and their potentially damaging effects in your part of the country. Here are five facts to know before you find yourself facing a nor’easter.

1. These storms are most common between September and April. Nor’easters can occur at any time of year, but you can expect them to be a bigger threat around fall and winter. The reason for this is that cold and warm air is more likely to combine during this time period and create the perfect storm.

2. They aren’t just about snow. This may be one of the lesser-known nor’easter facts - rain, heavy winds, and damaging coastal waters are all possible. Snow is very common, especially since many of these storms occur in the wintertime, but it is important to remember that hurricane-like effects are quite possible when a nor’easter hits.

3. Nor’easters are common in Bryson City, NC. These storms are mainly a threat to the Northeast, particularly along the East Coast.

4. They are dangerous. Nor’easters can cause everything from flooding to power outages, and roads tend to be unsafe during and even after such a storm. Make sure that you stock up on supplies and listen to what local authorities are saying throughout such an event.

5. No official scale exists. There is an informal intensity scale called the Dolan-Davis scale that measures nor’easters, but it is not widely popular.

If the possibility of a nor’easter makes you worry about storm damage from floods, remember that professional help is available if destruction should occur. If you find yourself facing one of these infamous weather events, wait until the chaos calms down and call your local storm damage restoration service. Many technicians can arrive quickly to help with emergencies and begin creating a cleanup and repair plan right away.

What’s an ERP?

3/19/2022 (Permalink)

Green truck and truck box parked in front a commercial business. SERVPRO of Haywood & Transylvania Counties responding to a large water loss.

Many business owners wonder if they are ready for an emergency. The easiest way to prepare your company for a disaster is to start an emergency profile or an ERP.

Who does ERPs?

SERVPRO is a company that consists of independently owned and operated franchises around the country with one right in Brevard, NC. They have been around for many years and are one of the top restoration companies in the United States. Some key facts about the company include:

  • Many insurance companies trust them
  • They have many franchises scattered across the continental US
  • They can quickly handle different disasters

Is Your Business Ready?

Many businesses have a plan for what they will do in the event of emergencies. However, this often doesn't account for what they will do after the event has ended. The good news is that proper planning allows companies to survive these disasters and quickly get back on their feet. While an emergency profile is not a full plan, it makes developing one much easier. Full contingency plans cover incident response, disaster recovery, and business continuity. An ERP handles the incident response and disaster recovery aspects of this. If you don't think your company would survive, your business could probably benefit from an ERP. This can easily be conducted over the mobile app.

How Does an ERP Help?

An emergency profile helps because it can minimize the time it takes for disaster restoration professionals to begin working on your business after an event. This is because your ERP provides detailed instructions of what must be done, how to do it, and who to contact in the event of an emergency. The timely mitigation and restoration that results mean your business will face less downtime and long-term damage from a disaster.
ERPs are a significant benefit for businesses that are working on their contingency plans. Downloading the ERP app is the first step to unlocking the timely mitigation and reduced downtime associated with having a profile.

Get the Lint Out! 3 Tips for Cleaning Your Dryer

2/16/2022 (Permalink)

using a bristle brush to clean the lint trap on a clothes dryer Clothes dryers contain lint traps that can build up and create a fire risk without proper maintenance.

Remove The lint! 3 Cleaning Tips For Your Dryer

The laundry room may seem like an unlikely place for fire risk, but it is. Clothes dryers contain lint traps that can build up and create a fire risk without proper maintenance. Read on to learn just how to clear your dryer exhaust and lower the risk of lint fire in your Waynesville, NC, home.

Understanding the Risks

According to the U.S. Fire Administration, more than 2,900 home fires are started by clothes dryers each year, due largely to the buildup of lint in the dryer. This lint builds up in:

  • Lint traps
  • Dryer vents
  • Duct work

Lint is combustible, so when it combines with heat, the stage is set for a lint fire. What is a homeowner to do?

Clean the Lint Trap

This may seem obvious, but many of us are doing it wrong. After every load, remove the lint from the screen and wipe the edges. Periodically place it in a sink of hot water and scrub with a bristle brush to get it completely clean and prevent a dryer fire.

Invest in A Brush

A dryer lint brush is a long-handled brush that will help reach the nooks and crannies. Remove your dryer lint filter, stick the brush inside and gently loosen built-up lint. This will remove big chunks of lint that you can gather and discard. Run the dryer on air only to remove any small leftover particles.

Check Your Exhaust

Once a year, unplug your dryer and get a good look at where your exhaust vent connects. Remove that piece, reach inside and use your vent brush to get out as much lint as possible.

Whether it’s from clothing or even dryer sheets, lint is going to build up in your dryer, creating a risk. With proper maintenance, however, you can cut lint fire risk and make sure you are not a fire damage victim.

Looking to Get Involved in a Disaster Recovery Business? SERVPRO Is the Ideal Choice

2/16/2022 (Permalink)

Workers of a restoration company. Build your business with a SERVPRO franchise. You’ll work alongside some of the most respected colleagues in the emergency cleanup industry.

Interested In Working In The Disaster Recovery Industry? SERVPRO Is The Best Option

Are you an entrepreneurial-minded person? Are you itching to start a business or franchise in an existing company? A SERVPRO franchise could be the opportunity of a lifetime. There’s a lot to like about this disaster restoration company from a customer standpoint, but it’s also a prime pick from a business perspective. You can join up with a local franchise in Bryson City, NC, and get on the path to a satisfying venture with a top-notch organization.

Enviable Qualities

When you’re seeking first-rate service from a disaster relief company, SERVPRO has what it takes: fast response, qualified professionals, excellent customer service, experienced, skilled technicians and more. As a business owner, you would join a team you can trust. It has the following characteristics:

  • Locally owned
  • Honest and full of integrity
  • Communicates effectively
  • Professional

National Footprint, Local Presence

SERVPRO is a nationwide, certified disaster restoration and cleanup company that strives to assist client recover from major catastrophes. Though the company operates throughout the country, it also has a local office to meet the needs of local residents who face the direst circumstances.

Honesty is Key

Like any good organization, a SERVOPRO franchise operates like its parent company and delivers honest, trustworthy service to clients. You can be a part of a team that oversees the inspection, evaluation, tear-out, cleanup, restoration, and replacement of homes where disastrous fires and flood wreaked havoc. SERVPRO believes is giving people accurate, truthful information and estimates at every step in a project.

Communicates Well

Not only does SERVPRO communicate effectively with clients, but local franchises also have the support of the home office. As a franchise owner, you know you can also turn to corporate leaders for help.


In every interaction with clients and fellow SERVPRO representatives, you can expect professional conduct. This will manifest itself through hard work, reputation, and appearance.

Build your business with a SERVPRO franchise. You’ll work alongside some of the most respected colleagues in the emergency cleanup industry.

Disaster Preparation: Ensuring Your Business Survives

2/16/2022 (Permalink)

Contingency Plan SERVPRO can respond quickly to any emergency. We have trained professionals who specialize in specific damages. Call us!

Preparing For Disasters: Ensuring That Your Business Survives.

Disaster preparedness and business preparedness go hand in hand. In fact, knowing how you will respond during a disaster is more critical than most business operations because a lack of an emergency plan may result in the end of your business. Therefore, to ensure that your business survives a potential disaster, make sure you are prepared.

1. Backup Critical Data

In the digital age, it is essential that a company backup all of their critical data. However, while backups on internal servers may sound like a decent plan, what happens if your facility burns to the ground? Data should be saved and stored off-site or even using secure cloud storage.

2. Contact Suppliers and Clients

One of the keys to disaster preparedness is making sure you have a list of all critical contacts. For businesses, this list should include the numbers and names of suppliers and contacts so that you can keep them abreast to your business’ disaster recovery.

3. Check Your Coverage

Do you currently know how well you are protected in the event of a disaster? Will your insurance policy cover fire, water and other property damage? If so, to what extent? Knowing the content of your insurance policy means that you will have a better understanding of your financial responsibilities should a disaster occur.

4. Create an Emergency Plan

While there are disaster restoration specialists in the Maggie Valley,NC, area who can help you develop an emergency response plan, the basis of such a plan is simple. You want to establish a list of emergency contacts who can help you mitigate and restore your commercial property. You should also seek out a company that can respond quickly to reduce the risk of other potential problems, like vagrants or mold growth.

Disaster preparedness can seem like a secondary concern for many business owners and managers. However, the truth is that when a disaster happens, you need to know how to manage the critical operations of your business even outside of having a facility.

3 Potential Reasons You Have Noisy Pipes

1/24/2022 (Permalink)

Copper pipe Noisy pipes can be unbelievably annoying.

Three Reasons You Have Noisy Pipes

Your home in Bryson City, NC, should be a comfortable and quiet place. If you have a noisy plumbing system, though, knocks and creaks could keep you up at night. While avoiding a pipe break is likely your primary concern, you may want to quiet your loud pipes. Here are three potential reasons you have noisy pipes in your home.

1. You Have Copper Pipes

Copper pipes tend to expand when hot water passes through them. When you switch to cold water, copper pipes quickly contract. This expansion and contraction can make your plumbing system noisy. While you probably don’t have to worry about a pipe burst, the noise may annoy you. By lowering the temperature on your water heater, you may be able to effectively stop the creaks and pops.

2. A Water Hammer Hits Your Valve

A water hammer occurs when pressured water hits the shut-off valve. Unlike noises from copper pipes, a water hammer may cause a pipe break. You may be able to fix the problem by tinkering with the air chamber in your plumbing system. If the water hammer causes a break, you must fix the broken pipe. Then, work with a water cleanup service to be sure you successfully control flood damage.

3. Water Pressure Plagues Your Plumbing System

Finally, you may have too much water pressure surging through your pipes. While high pressure is good for washing dishes, filling water bottles and showering, it can wreak havoc on your plumbing system. If you think water pressure is the source of your noisy pipes, adjust the pressure regulator.

Noisy pipes can be unbelievably annoying. Depending on the cause of pipe noise, your loud pipes could be a sign of a bigger problem with your plumbing system. By understanding what causes pipes to creak, moan and snap, you can develop a plan for protecting your home’s plumbing.

What Do Mold Removal Professionals Do?

1/18/2022 (Permalink)

Mold growth on ceiling A water leak can lead to mold growth in your home.

The Mold Removal Process

Unless you have been through the mold remediation process, it is difficult to imagine all the steps required to get a professional job done. That is why the mold removal process can cost anywhere between $500 and $30,000. The following list includes just a few of the steps a certified team takes to vanquish the unsightly foes from your home.

1. Water Elimination

Although flooding water is not always the culprit when it comes to mold, water is almost always at the root of a blooming colony of mold. That means materials infested with mold or soaked with water must be removed from the home.

2. Area Disinfection

The first step in attacking the mold is often cleaning the area with an industrial disinfectant. This typically includes floors, walls, and any other surfaces that are in the mold-infested room. The professional mold elimination team knows that spores can cover every surface in the area.

3. Deep Removal

One of the most unpleasant parts of the mold removal process is tearing into the walls and boards of your home’s interior in Brevard, NC, to locate the hidden colonies and begin the black mold removal. This process can not only be labor-intensive; it can be very costly.

4. Extensive Reconstruction

After the mold is completely removed, the area can begin to be rebuilt. Floors, walls, and windows can be added to the room to make it functional once again. This process can take some time, but the room can be redone to your specifications.

5. Zone Completion

Once the area has been repaired, the cleanup process can begin. Many companies will use a high-efficiency particulate air filtration vacuum to finish the process. The HEPA filter has been shown to capture any remaining mold spores in the air.

Mold removal is about killing what mold can be seen, removing what is beneath the active colony, and repairing the damage made by the fungus. Trusting the professionals to diagnose the issue and then treat it can save you time, and money.

3 Flood Safety Tips From the CDC

1/12/2022 (Permalink)

Flooded neighborhood Flooded area in Andrews, NC.

3 Flood Safety Tips From the CDC

Flood safety is often misunderstood or even ignored when natural disasters strike. Fortunately, there are several things you can do to prevent accidents, injuries, and deaths during flooding in Andrews, NC. Here are three useful safety tips from the Centers for Disease Control (CDC).

1. Stay Out of the Water

Even a small amount of water can lead to injuries or deaths. About 50 percent of the flood-related deaths in the United States are the result of vehicles in the water. Just six inches of water can make it difficult to observe your surroundings. This is true whether you're in a vehicle or just walking by water.

2. Don't Use Contaminated Water

Drowning isn't the only source of danger during and after a flood. You probably know that you should never drink flood water or use it for preparing food, washing dishes, or brushing your teeth. However, you may not know that water from the sink may also be contaminated. Always use boiled, bottled, or treated water until you've received notice from your local authorities that the water is safe.

An important part of your flood safety should also involve throwing out any food or bottled water that was contaminated by flood water. If you think it may have come into contact with contaminated water, toss it out.

3. Avoid Carbon Monoxide Poisoning

Many homeowners have back-up generators to run pressure washers or other recovery equipment. If those generators are positioned near doors, windows, or vents, the carbon monoxide put out by the generator may flood the home, poisoning its residents. If you're not sure how to handle carbon monoxide risks, work with a flood recovery company.

Flash floods are one of the leading causes of weather-related deaths in the United States and are responsible for about 200 deaths each year according to the Centers for Disease Control (CDC). Follow these flood safety tips, and you can greatly reduce your risk of harm.

Fire Safety Tips for the Kitchen

12/31/2021 (Permalink)

House on fire Fire damage in Waynesville, NC.

Fire Safety Tips

According to the National Fire Protection Association, cooking fires are the most common cause of home fires and the resulting injuries. Here are a few safety tips you need to know:

  • Never throw water on a grease fire. Instead, keep a lid nearby to smother the fire.
  • If there's a fire in the oven, turn off the heat and leave the oven door closed.
  • Treat a microwave fire the same way; unplug the appliance and leave the door closed.
  • If you aren't sure you can safely handle the fire, get out of the home and call the fire department.

On average, there are 471 residential cooking fires every day in the United States. Knowing how to respond safely to these fires is crucial but knowing how to prevent fires is even better.

Stay Alert

Most cooking fires happen because of inattentiveness. Protect yourself and your family by never leaving cooking food unattended. It's easy to become distracted by children or a phone call, or even by something that pops up on your social media feed. However, when you're grilling, boiling, simmering, or baking, you must pay attention to your work. If you have to take a phone call or leave the room, turn off the stove.

Keep Flammables Away

Oven mitts, kitchen towels, utensils, packaging, and curtains that could catch fire should be kept away from the stovetop. It only takes a few seconds for a loose shirt or kitchen towel to catch on fire. Flames move quickly from there to the rest of the kitchen, causing serious fire damage.

Establish a Kid-Free Zone

One of the most important safety tips for children in the kitchen is to maintain a three-foot kid-free zone. Keep children and pets out of this area around the stove to avoid many types of serious injuries.

Make sure you're familiar with safety tips for putting out Waynesville, NC, kitchen fires and well-versed in the guidelines for preventing fires. If you do experience a cooking fire, contact fire and smoke damage repair professionals to help get your kitchen back into working condition.

Basic Homeowners Insurance: Is a Flooded Basement Covered?

12/28/2021 (Permalink)

Completely flooded basement. It is visible line showing maximum water level higher than 7 feet. A basement flood can be a nightmare.

The Issues Most Insurers Do Not Cover

Insurance coverage does not mean you are covered for everything. A basement flood, for instance, may or may not be covered depending on the cause. Read the list below to discover the issues most insurers do not cover.

1. Neglected Maintenance Issues

Most insurance providers will not cover what they consider neglected maintenance issues. For instance, if an exposed pipe has corroded leading it to break, then an insurance company may not cover the damage because the problem was visible and could have been mitigated. Performing both routine maintenance and regular inspections can help alleviate potential risks of water damage.

2. Broken or Malfunctioning Appliances

While a basement flood caused by malfunctioning or broken appliances may be covered under a homeowner policy, the replacement of the equipment likely won’t be. However, the coverage also depends on the cause of the equipment failure. If the equipment failed because it was not adequately maintained, it will likely not be covered. If it was a sudden occurrence and no amount of preventative maintenance would have made a difference, then the damage probably will be covered.

3. Outside Sewer Backups

If flooding occurs because of a city line backup, then most homeowner policies will not cover the damage. Damage caused by the failure of city lines and not directly related to your homes plumbing are considered outside sources, meaning that your insurer is not liable. There are special endorsements that can be added to most traditional policies to protect against this type of event.

4. Floods and Natural Disasters

Natural disasters, especially floods, need to be specified in your policy. If a natural disaster is not defined, then it may mean that you are not covered. While a flooded home can be devastating, without the proper coverage the cost associated with hiring cleanup professionals in Bryson City, NC, is on you. Most insurers have endorsements that can be added to your policy to help cover these costs in the event of a natural disaster.

A basement flood can be a nightmare, and while your insurer will cover many causes of flooding, it will not cover everything. Knowing your coverage now means being prepared later.

Troubleshooting Commercial Irrigation Sprinklers

12/23/2021 (Permalink)

Close-up of broken sprinkler in need of repair An irrigation system can do great things, but it can also cause property damage.

Commercial Irrigation Sprinkler Troubleshooting

Broken sprinklers in a commercial irrigation system are a consistent problem in Maggie Valley, NC. All systems should be checked for irrigation problems and repaired regularly; otherwise, flooding and property damage can be caused by faulty devices.

Find the Problems

The whole irrigated area should be inspected for bad plumbing. After determining the location of the system’s sprinklers, look for the following:

• Sprinklers that spray incorrectly. Straight up, sideways, or just a trickle – you’ll likely know an abnormal spray when you see it.
• Heads that don’t pop up when the water comes on. These may spray or they may not.
• Puddles. If water is pooling on the property, it is likely that too much water is getting to that spot.
• Visually damaged heads. They can be cracked or even broken off completely.

Sprinkler heads are always at the mercy of the weather, animals and even vehicles. When they are not installed at the right depth, they can sit up higher than they were designed to and become especially vulnerable. Luckily, they are often cheap and can be replaced easily.

Replace Broken or Damaged Pieces

Probably the hardest work involved in replacing a sprinkler head in an irrigation system is making sure to purchase the correct one, which isn’t hard if you take an old one to the hardware store with you. Beyond that, it’s super-simple:

• Dig up the old head. Don’t get your biggest shovel and put all your weight into it. There are other parts that can break down there.
• Twist off the old one. This will detach it from the riser below.
• Twist on the new one. This will attach it to the riser below.

It’s really that easy. Remember that you will be working in a muddy hole, and cleanup may be needed before the new sprinkler head can twist on.

An irrigation system can do great things, but it can also cause property damage. Keeping a close eye on your system is a worthwhile task and usually not very complicated. Regular inspections and inexpensive repairs can often help avoid the need for water damage repair.

Top Tips When Purchasing a Home Inside a Flood Zone

11/22/2021 (Permalink)

Homes flooded and ruined in natural flood disaster A flooded home in Brevard, NC area.

Purchasing a Home Inside a Flood Zone

Purchasing a home in Brevard, NC, can be an exciting experience. However, homeownership is a financial investment that should be carefully considered and protected. Purchasing a home located in a flood zone may be risky, but there are several steps you can take to help safeguard your assets and financial security.

Conduct a Thorough Home Inspection

A home inspection is an important aspect of the home-buying process that helps prospective buyers identify potential issues within the house. Because purchasing a home with pre-existing flooding damage may not be ideal, you should carefully examine the structure for any signs of water damage, such as the following:

  • Stains on the walls and ceiling
  • Swollen walls and warped floors
  • Cracked drywall
  • Corrosion around pipe connections
  • Missing or loose caulking

The presence of a musty odor or any of these symptoms may indicate flood damage that has not been adequately addressed, which may be cause for concern.

Purchase Flood Insurance

Living in a flood zone means you may be highly susceptible to flood damage. Most home insurance policies do not cover losses resulting from flooding. To safeguard against costly out-of-pocket cleanup and restoration expenses, homeowners should buy a flood insurance policy.

Prepare for Storms

A hurricane or other significant storm may produce significant rainfall that can cause significant problems for homeowners living in areas prone to floods. To prepare for this situation, it’s a good idea to have a sump pump, hose and alternative power source readily available.

You should also consider purchasing a reusable flood deterrent device that can divert water away from your house. Although you can also use sandbags, this traditional method cannot be reused and takes considerable time and effort to prepare, which may not be ideal if you have limited notice of an approaching storm.

Being Proactive Is Essential

You should not despair If the home of your dreams is in a flood zone. Taking proactive measures including carefully inspecting for existing water damage, purchasing a flood insurance policy and making adequate flood preparations helps protect the house and your financial interests.

4 Ways To Locate Shower Leaks

11/19/2021 (Permalink)

Water leakage from a shower cubicle with damaged glass wall Once the source of the leak is located and remedied, cleanup can begin.

4 Ways to Find Shower Leaks

When you suspect you have a bathtub leak in Cherokee, NC, you want to do whatever you can to locate the exact source of the problem. If you start taking apart your shower unit without knowing where the leak is coming from, you could end up spending more money in the long run. It is often necessary to work with a residential water damage expert to pinpoint the source of water damage. Keep these four tips in mind when searching for the leaking component.

1. Test the Showerhead

Some leaks may happen inside the walls of your bathroom. A professional may run a test on your showerhead by replacing the fixture with a hose valve fitting. This creates an equalized pressure in the faucet. If there is no leak in this fixture, the pressure will remain the same. Once the pressure is equalized, the water should be turned off.

2. Check the Drain

The drain is a weak point for a shower system and should be tested on its own. Try to run water down the drain without getting any other surface of the tub wet. This allows you to watch for signs of a bathtub leak caused by a rusted trap or an improperly assembled piping system.

3. Watch the Stem

If the faucet stem is the source of the leak, you will be able to see water dripping when the faucet is turned on. Simply watch the stem for leaks while the water is running.

4. Test the Shower Pan

When all of the other tests come back without identifying the source of the problem, the integrity of the shower pan may come into question. Your professional team can find a shower pan leak by plugging the drain and filling up the tub or shower with water. If the pan is faulty, the water will find a different way out.

Before you can fix a bathtub leak, you need to know where the water is escaping. Finding the source of a leak often requires extensive testing. Once the source of the leak is located and remedied, cleanup can begin.

Keep Your Business Running Post-Flooding With a Business Continuity Plan

11/11/2021 (Permalink)

Damage to the roof and ceiling of an office following a violent storm Office storm damage in Maggie Valley, NC.

Flooding can wreak serious havoc on your commercial building and even more havoc on your finances. If your building is non-operational, you cannot sell your products or services, which means you cannot make money. Depending on the severity of the damage, your business may be down for weeks or even months. Not only can you lose profits during that time, but you can also lose loyal customers. Fortunately, you can prevent such a fate from befalling you by having a business continuity plan in place.

Elements of a Strong Continuity Strategy

If your business sustains extensive storm damage, a proper plan can help minimize the financial impact and help your business get back up and running as soon as possible. However, if you want your plan to be effective, it needs to contain four key elements:

  • An impact analysis
  • Recovery strategies
  • Plan development
  • Testing and exercises

The business impact analysis is a crucial first step in developing a continuity plan, as it helps you identify time-sensitive or crucial business functions and processes. Once you've identified these functions and processes, you can effectively develop a plan to recover them, which is step two. For the third step, develop a team of people who will be responsible for carrying out the plan while the building is being restored. Finally, train your team, test them and perform instruction exercises as necessary to evaluate the effectiveness of the strategy.

Resources for Continuity Planning

It can be difficult for even established business owners to understand what should go into their continuity strategy. Below are a few resources that may help you devise a solid plan:

  • National Fire Protection Association 1600
  • Institute for Business & Home Safety
  • DRI International
  • Continuity Guidance Circular, Continuity Guidance for Non-Federal Entities

One can never predict what disasters Mother Nature will dole out next. Even if your building is not located in a high-risk area, it is still wise to develop a solid continuity plan. Use the above resources for guidance, or turn to your Maggie Valley, NC, storm damage restoration team for help.

How To Respond to a Partial Fire Loss

11/6/2021 (Permalink)

Wooden structure of a roof, roof damaged by fire. Repair after a fire.

How to Handle a Partial Fire Loss

If a fire has only partially affected your business, there are some restoration circumstances you should know. Some of the factors you should be careful to avoid include

  • Conducting improper cleaning or repairs
  • Overlooking hidden damages, such as mold in ducts and smoke damage
  • Delaying your response to repairs
  • Haggling over line of sight repairs and achieving a uniform appearance

There are some steps you can take to get high-quality results after a fire loss. Even if you can't see damages after a fire, there may be serious damage relating to smoke in the air. The right steps ensure you can fully and safely recover.

1. Document All the Damage

Go through your property and list all of the equipment, furnishings, and inventory affected by the fire. Don't forget to include structural damage and air quality losses. If you don’t document every aspect of fire loss, the insurance company may hesitate to pay for repairs and restoration efforts.

2. File a Claim Quickly

Many insurance adjusters have heavy schedules. Your partial claim may not be high on their list of businesses to visit. However, the sooner you can arrange for restoration efforts, the lower your losses are likely to be. Work closely with the insurance company and restoration professionals to get the process started as soon as possible after the fire.

3. Assert Your Rights for Fair Coverage

Did you know that your coverage should provide fire restoration that delivers a consistent appearance? This means even if part of the carpet wasn't affected by the fire, the insurance should pay for all of the carpets to be replaced so that you aren't left with a patchwork look.

Partial losses often mean that some of your business wasn't affected by fire but may still need to be restored. Become familiar with your coverage, so you know what to expect when your business has been affected by fire loss and damage.

Properly Using a Fire Extinguisher To Fight a Kitchen Fire

10/28/2021 (Permalink)

Fire extinguisher instruction labels set. Instruction extinguisher and protection of fire with extinguisher illustration PASS technique.

Proper Way To Use a Fire Extinguisher

The only thing worse than having to face a kitchen fire in your business is facing one unprepared. Fortunately, the fire extinguisher is not only the best tool to stop a fire; it is also extremely easy to use. Here are four essential tips to help you operate one. Hopefully, you’ll never need to, but being able to do so properly could save your building in Bryson City, NC.

1) Pull the Pin on the Handle

Each unit has a pin located directly at the end of the handle. Wrap your index finger around the pin and squeeze it in a “trigger-pulling” motion. The pin should come out quite easily.

2) Aim

After the pin is out, turn the fire extinguisher around so the handle is facing you. This means the nozzle will be pointed towards the fire. Aim the nozzle low, at the base of the fire, not at the top of it.

3) Squeeze

After you’ve aimed the nozzle, you’re ready to use your unit to put the fire out. Squeeze the handle to release the extinguishing material. It will shoot out in a steady, forceful stream. It will not require a great deal of strength to navigate.

4) Sweep

Moving the whole unit, sweep the hose nozzle horizontally across the base of the fire and continue to move back and forth until the blaze is out. Remember: You are aiming at the base of the flames, not the tip or the middle of them.

Facing a kitchen fire in Bryson City, NC, may be one of the most frightening experiences of your life. But if you are prepared and know how to use a fire extinguisher properly, your fear will quickly subside. You’ll be able to spring into motion, and your quick action could protect your business from fire damage and possibly save the lives of your co-workers! 

Mold or Mildew: Understanding the Difference

10/28/2021 (Permalink)

Mold. Aspergillus. The finger of the hand points to the black fungus on the white wall. If you suspect your problem is more than mildew, call trained technicians as soon as possible.

Mold vs Mildew

If you see something growing on a surface in your home in Maggie Valley, NC, you may not know right off the bat whether it is mold damage or mildew growth. After all, both substances have some things in common:

  • Love warm, moist environments
  • Grow on any surface
  • Give off an unpleasant odor

There are, however, key differences between mold and mildew. Those differences can affect how you resolve each issue.

Dealing With Mildew

Mildew is often gray or white, and it clings to wet surfaces. The surface is typically as far as it gets, though. Mildew doesn’t tend to bore into surfaces, causing damage below the top of the item where it grows. Because of this, it can usually be cleaned with a simple household cleaner and a stiff brush. As long as you dry the affected area after cleaning and commit to a regular cleaning schedule, the mildew is unlikely to return.

Dealing With Mold

Mold comes in a wide variety of colors, shapes, and textures. It tends to spread more quickly than mildew. Mold damage often goes way below the surface, sometimes rendering the affected item unsalvageable. Its spores take root in porous surfaces, making it impossible to clean with cleaners that you keep in your home. Mold growth requires professional remediation to resolve the issue. If you try to clean mold yourself using the same techniques you use to clean mildew, you are likely to make the problem worse and cause it to spread. It may even get in the air ducts of your home’s HVAC system, causing the spores to be dispersed throughout the home.

While your initial reaction to mold and mildew may be the same, it is much easier and less expensive to rid your home of mildew growth than mold damage. If you suspect your problem is more than mildew, call trained technicians as soon as possible.

How and When Do I Maintain My Furnace?

10/28/2021 (Permalink)

Replacement of the furnace air filter Furnace maintenance in Cherokee, NC.

Furnace Maintenance

Having a healthy furnace is crucial for those living in Cherokee, NC, during the cold weather months. Performing preventative maintenance saves homeowners the hassle and heartache that comes from fire cleaning and smoke cleaning efforts if a problem arises. It is essential to keep the furnace in good working order year-round.


Before the temperature drops outside, take action with your furnace. Some important tasks are best done right before the cold weather hits:

• Replace or clean the furnace filter
• Make an appointment for your annual furnace cleaning and inspection with a reputable HVAC and furnace cleaning company


When the snow falls, your furnace works hard to keep you and your family warm. It is especially important during the winter to keep the following in mind:

• Change your furnace filter every 30-60 days
• If you have allergies, pets or smoke in your home, change the filter more often
• Be alert to any problems, such as a gas smell or unwanted change of temperature
• If a problem is noticed, immediately call a reputable HVAC and furnace company to inspect and fix the issue to avoid the need for a restoration and fire cleaning company later


As warmer weather sets in during the day, often your furnace is still working hard at night. During this time, the homeowner should take these actions:

• Continue to change the furnace filter regularly
• If the furnace was not cleaned and inspected in the fall, schedule the annual maintenance now


For those living in Cherokee, NC, you and your furnace are (hopefully!) getting a well-deserved break from the cold. Even though homeowners seldom consider heating in the summer, these few steps will make sure the furnace is healthy year-round:

• If you use air conditioning, an annual health check keeps the entire system running smoothly
• Be attentive and call a reputable HVAC and furnace company if you suspect any problems with your system

When it comes to furnace care, remember the old adage: An ounce of prevention (furnace maintenance) now is worth a pound of cure (heartache and fire cleaning) later.

Well, That’s a Buzz Kill: Salvaging Water Damaged Electrical Equipment

9/19/2021 (Permalink)

Water leaking out of light fixture. Flooded electronics can be a devastating sight.

Flooded electronics can be hard for a business owner to let go; however, before spending the time and money trying to salvage everything, you may want to consider the following:

1. Consider the Complexity of the Equipment

While it is understandable to want to salvage all electronics that have suffered flood damage, the practicality and expense of doing so may be somewhat naïve. Depending on the complexity of a piece of equipment, electronic damage can cost more than just replacing the item, especially for large pieces of machinery that require hours of intense labor to dry out the tiniest of crevices.

2. Consider the Type Liquid Involved

Also, you may want to consider the type of liquid involved. For instance, it is easier to salvage equipment that is only subjected to water damage, but the degree of difficulty rises when oil is added to the mix. Additionally, the equipment may not be worth saving if it has been exposed to any chemicals that have corrosive properties because even if you manage to dry it out, the chemical damage may already be done.

3. Consider the Exposure Time and Extent of Damage

Exposure time can play a massive part in the ability to salvage flooded electronics. If an item was only subjected to the water for a few seconds, then it is relatively easy to recover; however, if that time is multiplied by minutes, hours, or days, then the chances of any recovery diminish. Additionally, if an item is only kissing the surface of the water, it has a better chance at recovery than if it were fully submerged.

4. Consult with an Expert

While it may be worrisome to see electronics floating in an area of your business, it does not necessarily mean that all hope is lost for the device. Electronics are being made harder than ever before, and, while you may not see an item as salvageable, an expert In the Brevard, NC, area may disagree.

Flooded electronics can be a devastating sight, but before attempting to salvage every computer and gadget, you may want to consider the areas above.

Prevent Basement Flooding With These 3 Tried and True Solutions

9/14/2021 (Permalink)

Black water. If you don't have to want to deal with a sewer backup ever again, talk to your Waynesville, NC, flood damage restoration team.

Homeownership has its ups and downs. One such down is dealing with maintenance and repairs. While some repairs require little time and know-how, there are others, such as those pertaining to sewage backup or basement flooding, that require specialized knowledge, a significant amount of money, and considerable time. For this reason, the best way to deal with a basement flood is to prevent it. Below are three ways to do just that:

• Install a standpipe.
• Install a floor drain plug.
• Install an overhead sewer.

Standpipe: A Simple Yet Effective Solution

A standpipe is such a simple solution it's a wonder it works—but it does! Standpipes are essentially ordinary pipes stuck in the floor drain. They are sealed with rubber-tight seals and left alone. During the next storm, when water tries to rise out of the pipes, it will go up through the standpipe—and not flood all over your floor.

One-Way Drain Plugs: The Best Cheap Option

One-way drain plugs work by blocking off the grate with a rubber float that is placed beneath the grate. When the water rises, the float does too. However, when the water recedes, the float deactivates and allows the drains to flow as normal. This is typically the simplest way to prevent backup and costly storm damage.

Overhead Sewer: A Costly Yet Worthwhile Investment

Overhead sewer systems are the costliest solution, but they're also the most effective. If you want to ensure that you'll never have to perform sewer cleaning again, this is the solution for you. This system works by collecting any overflow in a space below the floor level, known as a sump. The water is then pumped into the system's main pipes, which it is then allowed to drain into the home's main sewage line.

If you don't have to want to deal with a sewer backup ever again, talk to your Waynesville, NC, flood damage restoration team about preventative options. If you opt for the overhead sewer, know that you'll need the assistance of a licensed plumber.

How to Limit Mold Growth in Your Home

9/14/2021 (Permalink)

Man in PPE looking at wall mold. If you have discovered mold in your house the best thing to do is hire a professional to remove it.

What To Do When You Discover Mold Growth

Whether you have black mold or another variety in your Cherokee, NC, home, this is a problem that should be taken care of as soon as possible. The longer mold is left alone, the worse the infestation will become. The following tips can come in handy if you discover this kind of growth.

1. Remove Water Damage Quickly
Black mold needs water to grow and spread into colonies, which is why you will commonly find it after experiencing water damage. If this has occurred, the first thing you should do is have the excess water removed. Mitigation should be done quickly, and the building should be dried thoroughly to prevent mold from continuing to grow.

2. Reduce Air Circulation
Mold spreads via spores that you cannot see with the naked eye. This makes it easy for them to travel throughout your home on the air current. If you have a black mold problem, you should try to limit air circulation as much as you can. Do not use your HVAC system, air conditioners, or fans until the infestation has been removed.

3. Do Not Attempt Cleanup On Your Own
It might be tempting to try to perform mold cleanup on your own, particularly if it seems as if there is only a small amount of the fungus. However, if it is not done correctly, this process can actually make the problem worse. You could inadvertently track spores throughout the house on your clothing or release them into the air, allowing them to move to other areas.

If you have discovered mold in your house, whether it is due to a moisture problem or something else, the best thing to do is hire a professional to remove it. This fungus can be tricky to deal with, and trying to do so on your own can cause additional problems. A mold remediation company can get the job done thoroughly and safely.

5 Common Places To Look for Mold in Your Home

9/2/2021 (Permalink)

Severe mold growth on walls & ceiling of a room. Restoration experts can properly clean and sanitize your home to prevent further mold growth.

Mold is a common issue in many households, especially if the houses are old or leaky. Tiny mold spores can find refuge in damp environments and can reproduce and spread quickly. Mold growth can be hard to control, especially if it isn’t discovered in the early stages. If you are unsure whether your home has mold, here are five common places that mold can easily hide.

1. In the Basement

Basements are the perfect places for mold to grow if they are not carefully inspected often. Leaking pipes, broken foundation, and excess moisture are all possible causes that can initiate mold growth. To find potential areas of mold, look for pooling water.

2. Near Air Conditioners

If the weather in Brevard, NC, gets hot, you’ll probably be using an air conditioner. While this is a perfectly reasonable solution for keeping your home cool, condensation can gather, making it a cozy place for mold to grow. Inspect your conditioner often to prevent unwanted mold.

3. In the Shower

Bathrooms are humid, wet, and perfect homes for mold. Without proper ventilation, these damp areas can sprout mold spores. Keep an eye out for any fuzz on your loofahs, curtain, and washcloths.

4. In the Pantry

Old and expired food can cause mold to form, which can soon lead to a huge problem. If the issue isn’t fixed quickly, your entire pantry may become contaminated. Keep your storeroom updated and dispose of any old food items.

5. In the Attic

Attics take a big part in ventilating your home. However, if your roof has a small leak, it can lead to moldy drywall. This may spread into your entire home. After strong storms, make sure to look for any leaks and fix them quickly before they lead to bigger problems.

If you do find mold on wood or other surfaces, contact a professional quickly. Restoration experts can properly clean and sanitize your home to prevent further mold growth. Although mold can happen almost anywhere, you can take precautions and inspect your house for possible signs.

Required Cleaning After a Flood

8/9/2021 (Permalink)

air mover, bathroom sink Storm damage restoration services in Dunns Rock, NC

Cleaning Is Necessary Following a Flood

Though proper preparation goes a long way, you can’t predict what damage will occur to your home in Dunns Rock, NC, during a flood. After the storm, you’ll want to ensure your home is safe and habitable by doing a flood clean-up. The EPA, FEMA, and CDC flood guidelines agree on these three primary cleaning requirements:

1. Dry Out

Floodwater can cause warping of wood and disintegration of walls, but the unknown contaminants in the water are the more sinister hazard. Assume all floodwater is unclean and should not be left to sit in your home. After standing water has been eliminated, open all doors and windows to encourage air flow with drier air outside. Mildew growth can also be mitigated by lowering the humidity in the home. Fans and dehumidifiers are often the best way to speed up drying. If the damage is too extensive, don’t hesitate to contact restoration professionals to remove all traces of water.

2. Throw Out

All of the sources of official cleaning requirements include discarding porous materials. It’s better not to take chances with contaminated objects. Anything that retains water - mattresses, bedding, rugs, stuffed animals, wooden items (particularly toys and kitchen utensils) - needs to be let go. Sentimental or expensive objects may be worth the cost of professional cleaning, but do not underestimate the health hazards of floodwater contamination.

3. Clean Up

After the flood, clean everything you did not discard. Use flood disinfectant on hard surfaces and any salvageable objects. Most wooden furniture can be saved with household cleaning products, but upholstery and carpeting should be professionally cleaned. Recommended products to kill contaminators include bleach and commercial sanitizers. Do not forgo this step; just because something looks clean doesn’t mean that it is.

Though it may seem like a daunting task, you can use this short list of cleaning requirements to restore your home to a livable condition. Take things step by step and room by room. The faster you act, the more likely you’ll be able to save your belongings and reverse the damage to walls and floors.

Ice Dams Can Cause Costly Interior Water Damage

7/26/2021 (Permalink)

Mold growth near window frame Mold growth near a window.

Mold Damage and Mold Cleanup

Icicles forming at the edge of a roofline may have a certain wintery charm to them, but they may also be a sign of imminent structural damage. When a ridge of ice forms along the edge of a roof, it’s called an ice dam. It can cause two things to happen. First, its excessive weight on exterior structures, such as gutters, may pull them off and cause them to fall to the ground. Bigger and more insidious issues, however, are interior mold damage and mold cleanup.

1. How the Trouble Begins

It can happen in Clyde, NC. It can happen anywhere. Melting snow on a roof may not be draining properly because ice is blocking it. Water that sits on any roof can find its way inside the structure through small cracks and crevices. Unfortunately, this isn’t always apparent when it’s occurring.

2. Infiltrating Water Finds a New Home

Ice dams can cause water to wind its way down through the roof and into warm areas below. It can travel into drywall, insulation and other parts of an attic or crawl space. Under these conditions, mold can flourish. This includes even black mold which can be a tough one to get rid of and is a big concern to most building owners.

3. What You Can Do About It

Ice on the roof is very treatable when dealt with promptly. First, carefully remove what snow you can from the roof. In the process, sure not to hurt the roof or yourself. If possible, remove debris from gutters. Gently tap in different sections of the ice dam to break it up. If that seems like an impossible task, apply calcium chloride to melt the ice. Place it in and along the length of the gutter. Don’t use salt. It can be corrosive.

It’s important to take a hands-on approach in dealing with an ice dam. If your mold growth still isn't going away after several attempts at removing the ice, it may be time to contact professionals in mold remediation. By addressing any issues promptly, you can potentially avoid a more extensive and expensive cleanup.

Grease Fire Safety Tips

7/26/2021 (Permalink)

Grease fire in a pan. When using oil in the kitchen, never leave your cooking unattended.

Tips For Preventing Grease Fires

The oil in your pan starts to smoke at your home in Waynesville, NC. Your smoky dinner can quickly go from disappointing to devastating if the oil turns into a grease fire. These types of fire are extremely hot and spread fast, so know how to snuff the small fire before it turns into a whole house blaze.

1. Do not put water on the flames. Water and oil do not mix. When you pour water on a grease fire, the water turns into steam and pushes the oil and fire out of the pan. This causes the fire to spread.

2. Cut the fire off at the source. First, turn off the source of heat on the stovetop. Then, cut off the source of oxygen to the fire by putting a lid on the burning pot. If you do not have a metal lid nearby, use a baking sheet or a pan. Leave the lid on for an extended period of time so the fire does not reignite.

3. Dump baking soda or salt on the blaze. If you have a significant amount of baking soda on hand, pour it on the fire. Salt also works because of the high melting point. However, do not pour sugar, flour or baking powder on the fire. Not only do these powders not work, but they can make the fire worse.

4. Douse the flames with a fire extinguisher. Extinguishers are made for different types of fires. Keep a Class B or a combination extinguisher, such as Class ABC in your kitchen for emergencies. Class B is specifically designed for flammable liquids, such as oil and grease.

5. Call for help. Once the fire spreads beyond the stovetop, do not attempt to put it out yourself. Immediately evacuate and call 911.

When using oil in the kitchen, never leave your cooking unattended. If a grease fire starts at your home in Waynesville, NC take immediate, appropriate action before it spreads. Sometimes you cannot contain the blaze alone. Trust the professionals to help. Call firefighters to douse the flames and a fire restoration specialist to lead the way in fire cleanup and repair.

How To Keep Your Home and Family From a Space Heater Disaster

7/8/2021 (Permalink)

Space Heater Prevent a burned space heater and keep your home safe.

Space heaters can quickly warm a chilly room and create a cozier atmosphere. They are popular for kids’ rooms, basements and even garage areas. The misuse of space heaters, however, accounts for many house fires and injuries each year in Brevard, NC. Even if a fire is quickly extinguished, the odor from a burned space heater and the accompanying smoke cleanup can be intimidating, to say the least.

Always observe a few basic preventative rules when using a space heater. This will keep your home safer and may protect your loved ones from a disaster.

Space Heater Safety Tips

  • Inspect the heater to make sure there are no loose parts, frayed or broken cords, or loose or bent prongs.
  • Buy a heater with an auto-shut-off, tip shut-off and GFCI plug to prevent shocks
  • Never use an extension cord or place cord where it will be walked on or that it could pose a tripping hazard
  • Run it first in a safe place and check to see if there is a burning smell or whether the surface gets hot.
  • Use it only on a hard surface and at least three feet from any materials that may easily catch fire, such as curtains, furniture or bedding
  • With the heater unplugged, vacuum often to remove surface dust and change filters regularly if applicable.
  • Never leave a space heater unattended and always turn it off before sleeping

When Things Go Wrong

A burned space heater can give off toxic fumes from melted plastic and other components that can be harmful as well as giving off a bad smell. In the event your space heater burns up, or worse, you are better off to call in a professional restoration service to ensure that the cleanup and odor removal are thorough. It may require cleaning, an ozone generator, or more to restore you to pre-fire condition.

Don’t become a statistic in Brevard, NC. Following these safety tips can help prevent a burned space heater and keep your home the happy and safe place it can be.

DIY Your Leaking Toilet Repair

6/28/2021 (Permalink)

Leakage of water from a toilet due to blockage of the pipe A leaking toilet in Hazelwood, NC.

How Do I Fix My Leaking Toilet?

If you have a leaking toilet every time you flush, don't throw out the toilet; you can probably diagnose and repair this problem on your own, or you can contact a Hazelwood, NC professional if you prefer not to do the repair yourself.

Parts of the Toilet

Inside the tank, you'll find:

  • Flush lever
  • Water inlet
  • Lift chain
  • Overflow tube
  • Chain float
  • Flush valve seat
  • Flapper

As part of the toilet bowl, you'll find the trap just below the bowl, a bend in the water path, known as the weir, and a small hole at the front base of the bowl called a siphon jet.

Determine Where the Leak Originates

The next step is to locate the source of the leaking toilet. Clean up any existing water and then watch for a new puddle to determine where the leak is occurring. If the water is seeping from beneath the toilet, the wax seal may have failed. If this is the case, you may be able to stop the leak by tightening the bolts that hold the toilet in place.

Begin the Repair

If this doesn't stop the leak, turn off the water supply, set aside the tank lid, remove as much water as possible from the toilet and tank, and then disconnect the water supply located in the bathroom. This may be located on the floor near the toilet or under the sink.

Next, loosen the bolts, remove the toilet, and scrape off the old gasket, removing all bits from the floor and the toilet. Inspect the gasket and the toilet for other damages. If there are broken pieces or other factors contributing to the bathroom leak, contact a professional. If not, replace the old wax gasket with a new gasket and reassemble the toilet.

When DIY Fails

If the tank flange is broken or the tank hasn't been installed appropriately, there could be other damages to consider. When you aren't sure what the problem is, contact a professional to handle the leaking toilet quickly and expertly. 

What Causes Sewers To Back Up After a Storm?

6/28/2021 (Permalink)

One dehumidifier, wet floor Heavy rains can cause big problems.

Prevent Sewer Backups During A Storm

Storms can cause sewers to back up and send black water into structures through drain pipes. There are two main causes of a sewer backup that commercial property owners should consider when planning for possible sources of water damage. Understanding this information can help to prevent backups from occurring during storms.

1. Sanitary main blockage: A blocked sanitary main may lead to backups in commercial properties. This process tends to happen relatively slowly, but you should contact a plumber and utility service to resolve the problem as soon as possible.

2. Sewer lateral blockage: A property owner is responsible for maintaining the pipeline that connects his or her building to the sanitary sewer main. Tree roots may penetrate old lines and cause cracks that allow rain water to seep into the system and cause backups. This blockage may also be caused by the disposal of unsuitable substances or items.

There are several ways to prevent sewer backup from occurring during a storm. Property owners should consider taking these three preventative steps to reduce the likelihood of this source of water damage:

  1. Replace the lateral line with a plastic pipe. This can prevent tree roots from entering the line.

  2. Properly dispose of grease or paper products. Proper disposal practices can go a long way toward preventing clogs and backups at any time.

  3. Install a backwater prevention valve. This valve can be installed on a drain or sewer line to prevent backflow, and it should be regularly maintained.

Sewer backup is not covered by many standard business insurance policies. Additional coverage is necessary to account for potential sewage loss. You may want to factor in whether one or more of these preventative steps or the cost of an additional insurance rider is more cost-effective for your business. If a backup situation does occur due to a storm in Retreat, NC, contact a commercial restoration service that specializes in black water damage.

Do Commercial Generators Last Longer Than Residential Ones?

6/14/2021 (Permalink)

Commercial power generator Commercial generator.

When the power goes out, is your Cherokee, NC, business ready? In many cases, the commercial need for uninterrupted power is critical. Typically, this is accomplished using a commercial generator.

What Businesses Require Backup Power?

Simply put, if your losses from a power outage will exceed the cost of providing uninterrupted power, you need a power backup solution. However, many industries commonly have backup generators installed. They include:

  • Food storage and production
  • Medical care
  • Agricultural
  • Transportation
  • Energy extraction
  • Retail

How Fast Do Commercial Generators Work When the Power Goes Out?
A commercial generator will be installed with an automatic switch that turns it on in case of a power outage. This typically happens within 20 - 30 seconds of power loss. However, for that time, you’ll be without power.

Is There a Way to Keep Your Power Uninterrupted?
In most cases, yes. To cover the time it takes to start a generator, you can have an uninterruptable power supply installed. This uses batteries and a highly sensitive switch that will kick in within less than 5 milliseconds. That’ll keep all computers active, along with preventing surges to all the equipment and appliances.

Do Generators Break?
Definitely. Commercial generators require regular service. Whoever installs your generator can give you the service schedule, and it’s in your interest to follow it. They may also be damaged in a storm, along with your building. Generator problems and storm damage restoration can both be easily handled by your local storm restoration specialists.

What’s the Difference Between Commercial and Residential Generators?
The basic principles of both types are the same. An engine provides rotational energy, much like the motor in your automobile, except generators turn this energy into electricity by rotating magnetic fields alternating through coiled wiring.
Commercial generators differ because they are far more durable, typically provide more watts and are installed permanently. Residential generators are usually portable and hand-started, while commercial ones automatically switch over.
If your business needs a stable power supply to avoid heavy losses, you need a commercial generator. You can ask your restoration experts about the best brands for your business.

What Is Mold And Why Should You Care?

6/14/2021 (Permalink)

Mold infestation along the wall and ceiling in a house Mold contamination in a kitchen

Fungus is an important part of the natural environment. Without it, the surface of Earth would be covered with plant and animal litter, making the modern world impossible. Black mold, however, is not really natural, and it should be eliminated by skilled mold eradication experts when inside a home.

Is Mold a Fungus?

With perhaps 3 million species estimated, fungus is an important part of the decay process. Mold makes up part of the fungi kingdom, but it’s kept in check by its aversion to sunlight, which kills it quickly. Of course, many places inside your home are in perpetual shade, creating a large, unnatural medium for growth.

What Makes Mold Grow?
Mold doesn’t need sunlight, but it still needs a source of energy. It must have nutrients to grow on. Unfortunately, that’s precisely what it finds inside homes, such as

Ceiling tiles

In fact, any porous material that has an accumulation of cellulose is perfect for black mold. However, it needs one more thing: moisture.

What Is a Moisture Problem?
Your indoor air should be kept between 30 – 50% humidity. Above that, it can cause condensation in the right conditions. If that happens in a nutrient-rich area, mold is likely to grow. The mold spores are naturally prevalent in both indoor and outdoor air, and all they need is excess humidity and food to grow explosively.

What If You Have Mold?
Homes in Dellwood, NC, with mold will start to smell terrible while it gradually eats the material it’s growing on. If you see green, black or yellow discoloration or smell a persistent musty odor, you need an inspection.

Is Mold Damage Covered By Insurance?
Generally, if the mold is caused by a covered peril, many policies will pay for the cleanup. For instance, if you smell mold and discover a hidden roof leak causing it, the repair and mold cleanup may be fully covered.
Black mold shouldn’t be considered a natural substance. It barely exists outdoors and is terrible for homes. It needs to be eradicated by experts as soon as possible to prevent its spread.

Will Your Home Smoke Alarms Protect You?

6/2/2021 (Permalink)

Smoke alarm A smoke alarm is only as effective as your willingness to maintain it.
Building codes require home smoke alarms because they save lives and prevent property damage. They alert residents of the presence of smoke and provide an opportunity to evacuate. Over 50% of fire-related deaths occur in residences with a non-working or missing smoke alarm. This discussion about home alarms may help you evaluate the effectiveness of your system.

Keeping Your Alarms Working

Smoke alarms are at the center of any good fire-preparedness plan. Consider these regular maintenance practices:

  • Recording each alarm’s install date on the unit
  • Replacing batteries annually or obtaining a unit with a permanent, 10-year battery
  • Pressing the alarm’s test button monthly to check proper functioning
  • Vacuuming the exterior surface of the alarm regularly to clear dust or lint
  • Replacing alarms after a maximum of 10 years

A smoke alarm is only as effective as your willingness to maintain it. It may be helpful to enter these tasks on your calendar to alert you about important upkeep.

Choosing the Best Alarm for Your Home
Most newer homes have interconnected, wired smoke alarms, so when one detects smoke, they will all sound. This is an important feature for larger homes; smoke detected on the second floor will sound an alarm even in the basement. Wireless models solve this problem, and while more expensive, they are generally cheaper to install.
When shopping for a home system, be aware that a smoke detector is not a smoke alarm. Detectors do not provide an alarm and are not generally used in homes. You are looking for a system of residential smoke alarms. If you are not a fan of replacing batteries regularly and don’t mind spending a little more, look for a system with 10-year lithium batteries. Your local fire restoration specialist can evaluate your Brevard, NC, home, and help you choose the optimal alarm system.
Working smoke alarms are an essential home fire-detection tool. A well-maintained system can alert you while you still have time to call emergency response and evacuate. Proper care and maintenance put you and your household in the best position to protect your valuable property from smoke and fire damage.

The Do's and Don'ts of Handling Water Damage

4/21/2021 (Permalink)

A burned home in Waynesville, NC When fire and water damage strikes, a fast response is critical.

In an effort to contain and destroy massive fires, firefighters are forced to be vigilant and merciless when it comes to getting the job done. This often entails the full use of their fire hose across all areas, inside and out, to defeat the blaze with insurmountable force. Therefore, both fire damage and water damage become issues to address once the restoration process begins. Before you start the necessary cleaning procedures, take a look at these essential do’s and don’ts for handling water damage in Waynesville, NC.

1. DO prop up any furnishings that are upholstered and remove them from the building. Dense, fabric-covered cushions from sofas, chairs and the like can be tainted with dirty water and soot-covered debris. They should be kept outdoors to dry before deciding how best to clean them.

2. DON’T use or try to turn on any electrical appliances that may still be plugged in. Depending on the amount of flooding that is in the space due to fire damage and its aftermath, anything plugged in that may also be touching water should be actively avoided at all costs to prevent shocks or full-blown electrocution.

3. DO remove excess water where possible, if it’s safe to do so. Mopping up the floors and wiping up any flat surfaces can only help speed the process along.

4. DON’T stay in any rooms where the ceilings appear to be dangerously sagging. This generally indicates extreme flooding or water saturation, and such a ceiling could potentially collapse at any minute, causing serious injury to anyone standing beneath it.

The heavy use of the fire hose when battling a mounting inferno can lead to both fire damage and water damage to contend with during restoration. Prepare to begin the process a little more knowledgeably with these helpful do’s and don’ts at your disposal, and remember that professional help is always an option.

The Importance of Business Interruption Insurance

4/19/2021 (Permalink)

Burned structure, burned wall. A fire can lead to more losses.

A fire in your office building or warehouse in Maggie Valley, NC, can lead to more losses than just the cost of repair and restoration. While your property policy ensures that you are able to get the fire damage mitigation that you need, interruption insurance covers costs associated with the hit your business takes as a result of the event. Having sufficient coverage to handle this event can save your business.

What Does an Interruption Policy Cover?

As a business owner, make sure that you have all the coverage you need to stay afloat no matter what happens. Your business interruption policy can cover several expenses that arise due to a covered loss:

  • Loss of income for slower or suspended business
  • Temporary relocation
  • Operating expenses
  • Payroll and taxes
  • Loan payments

A basic business package may cover the damage to the property and any personal injuries that occur as a result. Interruption insurance covers the effects on the business itself.

How Long Does an Interruption Period Last?
In general, a business interruption policy covers lost revenue for the duration of the fire restoration process, even if it extends beyond the policy's expiration date. As long as the event that causes the interruption happens while the policy is active, your business should be covered until fire damage remediation experts have restored your building.
Your policy may even allow for an extension for a certain number of days past the end of restoration so that you can get your business back on track to the level it was before the fire. Review the language of your particular policy with your agent to understand the coverage to which you are entitled.
A solid business package covers the property and liability, but you also need interruption insurance if you want coverage for loss of income or the cost of operation. Having all the coverage you need can help your business survive whatever disaster comes your way.

Preparing a Commercial Building for a Thunderstorm

3/31/2021 (Permalink)

Weather Condition News Report Climate Forecasting Meteorology Temperature Concept Stay up to date on the weather events.

Prepare Your Commercial Building For A Thunderstorm

Despite its name, a thunderstorm does not only include thunder. It may also feature:

  • Wind
  • Heavy rain
  • Lightning
  • Hail

Each of these weather events comes with its own hazards. A heavy rain storm, for instance, can cause flash flooding in Bryson City, NC. High winds, meanwhile, can damage buildings or knock out power. By following the below steps, you can mitigate the harm caused by severe storms.

Know Your Risk
As the bad weather approaches, you may hear meteorologists issue a severe thunderstorm warning or watch for your area. You should know the difference between these two terms. A watch is declared when severe storms are possible. A warning, however, is issued when radar or individuals have detected the bad weather nearby.

Prepare in Advance
If a major rain storm is heading to your area, you should get your property ready. Bring inside any exterior items that are not attached to the ground. This will prevent those things from flying away in heavy winds.
You should also trim any trees or shrubbery growing near the building. Remove any damaged branches so they do not fall onto the structure during the storm.
An emergency kit is a valuable resource for your tenants. It should include necessary supplies and the contact information for storm damage restoration experts.

Keep Everyone Safe
Finally, make sure all of your tenants know what to do when the storm arrives. Have them close their windows and doors. They should stay away from the windows, as well. Remind them not to use electrical equipment or their plumbing system, either.
A rain storm can be harmful to your property, especially if the severe weather includes hail or heavy winds. Before the storm arrives, remove loose outdoor items from your landscape and trim any trees that are too close to the buildings. You should also prepare an emergency kit for each of your tenants. As the storm approaches, stay up-to-date on the latest alerts so you know when the threat has passed.

What Are Some Good Candle Alternatives?

3/30/2021 (Permalink)

The door frame and the wall of a home completely burned. Severe fire damage in Brevard, NC.

Avoid A Candle Related Fire At Your Home 

Many people enjoy using candle alternatives instead of candle fire to scent their homes in Brevard, NC. This excellent solution can help avoid potentially damaging fire involving candles. Consider the following highly effective open flame substitutes for your home.

Battery-Operated Candles
Flameless candles are a popular interior design accessory because they have the look of real candles, right down to their flicker. They run on batteries, and, unlike real candles, they do not melt, ensuring they will not require replacement. These candles usually come with remote control units that allow you to adjust them from anywhere in a room.

Candle Warmers
If you love the aroma of a scented candle but don't want to risk keeping an open flame, a candle warming stand is your best option. A wax candle can sit on top of a warming plate or electric heating stand that gently melts the candle's wax. Most candle heating devices automatically shut off after a certain amount of time, unlike real candles, which require vigilance to prevent accidents.

Oil Diffusers
Diffusers are growing increasingly popular among candle alternatives for scenting homes. They work by emitting a scented vapor made by mixing water with a small quantity of essential oil. Some large oil diffusers can even humidify a dry space, but they are most useful as an alternative to candle fire. Oil diffusers are also convenient for scenting a large area, whereas scented candles may only emit fragrance over a few feet. It is also safe to breathe air infused with essential oils, whereas some candle wicks release toxic substances while burning.

Reed Diffusers
Reed sticks dipped in essential oil containers offer a natural, flameless alternative for adding fragrance to rooms. The oil penetrates the porous reeds and travels up through their exposed tops, where its fragrance releases into the air. Reed stick diffusers as not as strong as electronic diffusers, but they are an excellent choice for anyone who wants to avoid a flame when adding fragrance to a room.
A local fire restoration service can recommend various candle alternatives to avoid a candle-related fire at your home in Brevard, NC.

4 Common Water Problems That Occur in Commercial Buildings

3/12/2021 (Permalink)

Flood cut removal due in Waynesville, NC to water damage, air equipment placed on damaged area Commercial water damage in Waynesville, NC.

4 Common Water Problems That Occur in Commercial Buildings

Maintaining a building in Waynesville, NC, can be rewarding, but you'll have to deal with some issues now and then. Something that's bound to come up multiple times is water damage. From leaking pipes to floods, your building is bound to undergo something of the sort. If you want to better prepare yourself, here are four common water problems that occur in commercial buildings.

1. Cast-Iron Sewer Line Failure

Since sewer lines form a connection between your building and the main sewer drain, each one needs to remain intact. Problems like clogging could cause substantial damage. While these lines are supposed to last around twenty-five years, you may experience issues like a toilet backup. These are some signs that your sewer lines are in trouble:

  • Constantly clogged drains
  • Smells from sewer gas
  • Yard indentations

2. Foundational Problems

Foundational problems are particularly problematic. Water damage can cause these issues, but it may also be caused by the resulting damage. If your drainage isn't properly functioning, you could acquire building problems. After the cracks or movements occur, this may open the door for more water damage, particularly with your plumbing. Keep an eye out for foundational damage around the structure.

3. Issues With Copper Pipes

While copper pipes are quite strong, there's always the chance that an issue like a pipe break will occur. This could be due to anything from old age to the state of the water. Whatever the reason, you'll want to see if you can get the pipes fixed. Replacing your entire system would be far more expensive than doing repairs.

4. Burst Water Pipes

If your water pipes begin to leak, you may see stains on your ceiling or walls. If left alone, leaking pipes can cause substantial damage to the building. For instance, mold may begin to form.
By keeping an eye out for these problems, you may be able to stop some from happening. If you do experience water damage (such as leaking pipes), call a water damage repair company for help.

2 Reasons You Want Certified Technicians

3/12/2021 (Permalink)

A man talking to some people in a Waynesville, NC office. Concept training The IICRC offers many training courses for technicians who work in the industry.

Reasons You Want These Technicians To Perform The Restoration Work

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) offers many training courses for technicians who work in the industry. Since it is the leading certifying body in restoration work, you must look for a company that hires certified technicians. Here are a couple of reasons you want these technicians to perform the restoration work on your commercial building.

1. Certified Technicians Operate at a Higher-Standard
Any time you hire a plumber, accountants, or mechanic, you expect them to have a certification in their respective field. Similarly, you expect your doctor to be certified by an appropriate medical association and your lawyer to be certified by the American Bar Association. An IICRC certification is the same idea as this. Having a restoration, cleaning, inspection, or mitigation certificate from this organization ensures that technicians are skilled employees dedicated to providing you with the highest-quality remediation work in the industry.

2. They Keep Up With the Latest Technology and Techniques
A disaster restoration company that has trained employees is going to be competitive in the industry. Aside from this, employees are going to stay motivated and up to date. This is because they regularly attend course offerings. They do this to gain more certifications, renew their existing qualifications, or work toward becoming a master in a restoration specialty. Here, they are exposed to the latest technological and technical advances in the field and learn how to incorporate them into their work. This means that hiring a business with certified employees gives you access to the highest-quality and most advanced service available for your business in Waynesville, NC.
The IICRC is the main certifying body for technicians working in the restoration industry. By looking for a restoration company that has technicians certified by this organization, you can ensure that your business is getting the highest-quality work paired with the most advanced technology and remediation techniques.

Can I Save My Stuff After a Flood?

3/12/2021 (Permalink)

Flooded home in Waynesville, NC, drywall removed due to water damage Floodwater damage to a residence in Waynesville, NC.

Can I Save My Stuff After a Flood?

No one ever plans to come home to a flood, but unfortunately, these events do happen. A pipe break can occur in your absence and leave you with a flooded home and huge mess in Waynesville, NC. As you take in the scene, you may be wondering if you can save anything that the water has touched.
Whether or not you can save your belongings really depends on a few factors:

  • Water source
  • Time
  • Condition of property

Water Source
The quality and source of the floodwater is the most crucial factor in determining whether you can salvage your property, such as your carpet and furniture. If the water comes from a clean source or supply line, the water is classified as Category 1 floodwater and you have a chance of saving your belongings. However, if the water has any contaminants or comes from a sewage backup, the damage is beyond salvageable and should be removed immediately.

If you have determined that the water from the pipe break is clean and your items are still within the realm of rescue, you must begin the cleanup process immediately. Waterlogged wood can begin to swell and crack, leading to structural damage, and mold growth can begin within 24-48 hours of the flood. If you allow this damage to happen, it will become much harder to save your items and could lead to additional costly repairs.

Condition of Property
If your carpets, floor or furniture were not in great condition to begin with, the floodwater can make it harder to save, even if the water is clean and you take immediate action. Flood cleanup and restoration professionals can help you assess the damage and determine what can and cannot be saved. These specialists are expertly trained to handle these situations and have the best tools and equipment to maximize how much you can keep and restore.
A pipe break can cause a lot of distress, but if the water remains clean and you do not waste any time getting help, you can mitigate your loss and prevent further damage.

The Timeline for Commercial Mold Removal

2/2/2021 (Permalink)

Hand in blue glove tears off wallpapers damaged by fungus Mold removal in Waynesville, NC

The Timeline for Commercial Mold Removal

If your company experiences a mold outbreak in Waynesville, NC you are likely to have many questions. More than likely, you will be concerned about how long a professional mold removal will take, and if your company's operations will be disrupted. The answer is it depends, but in general, you can expect the cleanup and restoration to take between three to seven days. The size of the outbreak, the complexities of your facility and other factors will determine this. After a mold mitigation team steps onto your property, you will start to get a better sense of where you stand.

The First Phase
The work begins with an inspection and an assessment of your property, which should take a couple of hours. Once this is completed, the crew manager has a better of sense of several important items:

  • How extensive the outbreak is
  • If black mold or another variety is present
  • If the mold has penetrated the HVAC system
  • How much damage has occurred

Before mold removal can begin, time might be spent on stopping a water leak or removing water damage. From there, mold containment measures will be taken to limit the spread of microscopic mold spores. At this point, the lead technician will give you a solid estimate on the time frame to full cleanup and restoration.

The Final Push
This will probably happen in day two or three. At this time, an emphasis on removing mold growth and mold-infested materials will take place. Workers use EPA approved anti-fungal and antimicrobial cleaners to kill mold and to keep it from returning. They may have to remove porous materials that are stained with the fungi. The final stages include cleaning of contents such as furniture, carpeting and personal belongings. Any structural damage will also be repaired at this point. While mold removal will take some time, you can feel confident that professionals will work quickly and try to minimize disruptions to your company.

Why It Is Important To Act Fast After Storm Damage

1/15/2021 (Permalink)

Fallen tree inside a Waynesville, NC home, fallen tree damages roof in a home. Concept storm damage Storm damage to a home presents many challenges during the restoration stage

Why It Is Important To Act Fast After Storm Damage

Whenever you see damage happen to your home in Waynesville, NC it is always a distressing situation. You know you should act to protect your home, but you may not know exactly what to do. No doubt you are thinking of the expense of all this, and your thoughts are likely to turn to flood insurance. This of course is an important step, but in the initial hours after a storm passes, you should concentrate on the safety of family members and the mitigation of property damages. There will be time to deal with insurance issues at the appropriate moment.

Professional Mitigation
The longer water from a flood remains in a home, the more damage it will cause. Therefore it is crucial to quickly call for the services of a qualified storm remediation franchise. A team of trained technicians will arrive at your home and take the following actions:

  • Stop any additional water from entering the home
  • Inspect and assess the home for flood damage
  • Develop a plan to restore the home
  • Remove any areas with standing water
  • Dry out areas impacted by the storm
  • Restore damaged structural components

An experienced team can also help with flood insurance claims. Crew members will document any damages and keep track of work that is done. They can submit all of this information to your insurance company in a digital format.

Superior Cleanup
Storm damage to a home presents many challenges during the restoration stage. By following the best industry standards, certified technicians will find hidden damage and areas that might be missed by a regular cleaning crew. They will keep an eye out for the potential for present and future mold damage. They will use cleaning agents and disinfectants that are recommended by the restoration industry. The end result will be a fully restored home as well as an organized set of documents for your flood insurance company.

How to Flush Out a Water Heater

12/28/2020 (Permalink)

Hand attaches hose to a Waynesville, NC home water heater to perform maintenance Flushing out your water heater is not difficult

How to Flush Out a Water Heater

When you are doing your yearly home maintenance, you might want to perform a water heater flush. This task may seem daunting if you don't know what you are doing, but the process can be broken up into several easy steps.

Turn Off the Heat
Whether your water heater is gas or electric, you need to turn off the heating elements.

  • For gas, turn the gas off and turn the control valve to the pilot setting
  • For electric, turn off the circuit breaker to the heater
  • For tankless, turn the whole unit and the circuit breaker off

Either way, before you do anything else, make sure whichever heat source you use is off.

Turn Off the Water Supply
Turn off the incoming water supply. This is usually located at the top of the heater.

Let the Heater Cool
Never attempt to drain a heater without letting it cool first. Many heaters have a bladder inside that can melt if it touches the heated elements. This will cause damage to the bladder, and you will have to replace the heater.

Turn On the Hot Water
You can turn on your sink, tub or any other hot water tap. Leave the tap on to prevent a vacuum from forming. If your water heater has a pressure relief valve, opening this valve will allow your heater to drain faster.

Connect a Hose
Connect a hose to the drainage valve at the bottom of the tank. Make sure the other end of the hose is someplace where it can drain safely. After the hose is connected, turn the valve to drain the rest of the water out of the tank.

Flush Your Heater
Turn the cold water back on and allow it to run until the water coming out of the hose is clear.
When you are finished, follow the steps in reverse. If something goes wrong and accidentally causes a flood, you can always call a remediation company in Waynesville, NC to help.
Flushing out your water heater is not difficult. Doing this once a year will save you money in the long run.

4 Common Hiding Places for Mold in Your Office Building

12/8/2020 (Permalink)

Hand pointing to mold growth on ceiling in Waynesville, NC. Ceiling tile damaged by mold growth

Mold damage can be costly if left undetected and untreated in Waynesville, NC. Fortunately, mold can be predictable, and you can protect your business by safeguarding areas that are prone to mold growth if you know its common hiding places.

Here Are Four Common Hiding Places For Mold:

1. Carpet
Fibers in carpets can capture moisture from leaks, floods and spills. If the water soaks through to the padding and underlayment, it can become difficult to dry out. In addition, any dampness in the air can increase the chances of mold growing and spreading.

2. Ceiling Tiles
Tiles in the ceiling, particularly those around HVAC vents, are also common culprits. Tiles are often porous and can absorb moisture and dirt from the air in areas of high humidity. Drips or pipe bursts above the ceiling can leak into tiles, creating a breeding ground for mold.

3. Ductwork
Mold growth can develop easily if ductwork is not routinely inspected for leaks and damage, which can allow excess moisture to escape into the air. In addition, during the cooling season, heavy airflow can carry moisture from cooling coils to the interior surface of the duct, causing moisture to accumulate.

4. Cavity Walls
Roof leaks and pipe bursts can lead to water and moisture collecting on the interior surface of cavity walls. This can lead to water damage, which can evolve into structural damage if it is not addressed quickly.
These locations are common hiding places for mold. To minimize the risk to your business, routinely inspect these areas to ensure that water is not accumulating, the humidity level remains low and the ducts and pipe systems are free from leaks and damage. If you suspect you have a mold problem, contact a commercial mold removal service immediately to prevent any additional damage.
Mold growth can cause devastating damage and create a financial burden, but if you take a proactive approach to mold prevention, you can eliminate any major problems before they start.

4 Things That Should Happen After a Major Plumbing Malfunction

12/8/2020 (Permalink)

Air movers placed in the hallway of a commercial building in Waynesville, NC Call a water restoration company in Waynesville, NC

Set The Following Actions In Motion

Your company relies on your plumbing system to a considerable extent. You expect everything from clean water for drinking and washing to the efficient clearing away of all sewage from restrooms. Sometimes, however, things don't go according to plan, and you are faced with something like a pipe burst cleanup. When this happens, it's time to remain calm and to set these actions in motion.

1. Keep employees and customers safe.

If contaminated water is present (such as any raw sewage), special precautions should be taken to protect human health. Dirty water can contain pathogens and microbes that could cause health effects. Everyone should be kept away from the spill.

2. Call in a sewer cleanup company.

When you call in a local water mitigation team from Waynesville, NC, trained technicians will arrive in a matter of hours. They will have experience with a pipe burst cleanup and will quickly assess the situation. Initial actions will focus on fixing the broken pipe and then will move on to cleanup, restoration and sanitization.

3. Talk to your insurance agent.

Depending upon your insurance policy and the exact situation, you could have coverage for damages and cleanup expenses. Your insurance agent can advise you on what steps to take. It is always a good idea to keep track of all damages by taking photos or working with the restoration company to document expenses.

4. Pay attention to miscellaneous items.

After the cleanup and restoration process is nearly complete, you should make sure that all items have been cleaned and disinfected. Peripheral items might get overlooked, but anything that was touched by contaminated water should be cleaned. This includes clothing, personal items, light fixtures and furniture.
As long as you do these four major things, the water cleanup from the pipe burst should be successful. It will allow your business to pick up where it left off in just a few days.

How To Make a Home Fire Emergency Plan

12/8/2020 (Permalink)

Emergency Escape Plan written on a notepad with marker. Develop an emergency escape plan for your home

It's Important To Create A Fire Emergency Plan That Your Family Knows And Understand

If there was a fire in your home, would everyone know what to do? The thought might not have crossed your mind, but every household should create a fire escape plan that your family knows and understands.

1. Involve the Entire Family
Developing an emergency escape plan takes an entire family. Gather everyone who lives in your household and get them to help with planning. It is easier for children and older adults to understand and remember what to do if they are part of the planning process.

2. Draw Out the Plan
Begin by sketching out a map of your home. Walk around your home and mark all of the following on your map:

  • Exit doors
  • Interior doors
  • Windows
  • Smoke alarms
  • Fire extinguishers

Creating a visual of your home will make it easier to decide the best exit routes from any room in your home. By marking smoke detectors and fire extinguishers, you can see if you need to install more and if those you do have are in the best locations.
Use your map to decide how to best get your family to safety during a fire. Once you have mapped all of the escape routes, make maps with the number of your local fire department in Waynesville, NC, for each family member’s bedroom so they can memorize the fire escape plan.

3. Practice and Revise the Plan
Start with every family member in his or her own bedroom and set off the smoke alarms. As your family moves through their escape routes, have them mark any difficulties they come across such as clutter blocking exit doors. Make the necessary changes to your home or to the plan to make an easy escape. Families should practice fire drills at least twice a year.
Creating a fire escape plan with your family is the best way to make sure it is easy to understand and execute in a real fire emergency.

What To Know About Mold in Your Home

11/25/2020 (Permalink)

mold contamination in a bedroom Mold damage in Maggie Valley, NC

Steps To Prevent Black Mold

If you’re worried about the possibility of black mold in your Maggie Valley, NC, home then you may want to talk to a local remediation service. Fortunately, understanding what mold is and how it grows can help you take the steps you need to prevent this problem. Here are a few things you may want to know.

1. Mold May Be Unseen

It’s important to know that mold may be present even when it cannot be seen. This may because it’s growing in an unseen location such as beneath flooring or between walls, or because spores have not yet grown into the colonies which can be seen with the naked eye. Fortunately, a local mold remediation service can perform tests to confirm mold’s presence and locate it’s area of growth.

2. Water Damage Can Lead To Mold Problems

You should also understand that water damage can lead to mold growth, including black mold. This is due to the fact that mold grows well in damp environments. If you find an area of water damage in your home it’s best to make the necessary repairs as quickly as possible in order to help prevent mold from setting in. a restoration service can help repair this type of damage as well.

3. A Professional Can Help

Contacting a local mold remediation service is an important part of a mold cleanup as these professionals have the training needed to deal with the different aspects of the process. This includes tasting for mold, containing the affected area, removing the mold from the space, cleaning any affected items, and restoring your home to pre-damaged conditions. In many cases, a local restoration service can also work with your insurance agent to help catalogue damages as this information may be needed to process your claim.

When taking steps for preventing black mold from growing in your home, it’s important to remember that water damage can lead to mold growth. This includes areas you may not be able to see. If you think you might have a mold problem then it’s recommended that you contact a professional restoration service for help with the remediation process.

What Water Damage May Look Like in Your Home

11/23/2020 (Permalink)

Selective focus on edge of water damaged swelled laminated plywood Another problem water can cause in your home if left unattended is swelling wood

Here Are A Few Problems You Should Look For

After a supply line breaks in your Waynesville, NC, home having a professional water pipe repair service look at your plumbing is the obvious course of action. However, you may also want to talk to a local, water damage restoration service. These professionals can help with clean up and repairs, which is important as quick cleanup can help prevent costly long term damages, such as swelling wood.

1. Cracked Stone
One sign of major water damage is cracked stone, brick, or tile work. During flooding water can soak into tiny cracks in these surfaces. When temperatures drop there is a chance the water can then freeze. Frozen water expands, widening the crack and causing the surface to lose structural integrity. Fortunately, a restoration team can help clean up the water before this has a chance to occur. If you do have damage in your home they may also be able to make repairs.

2. Swollen Wood
Another problem water can cause in your home if left unattended is swelling wood. Wood can soak in the water and expand. These may can problems with warping in floors, crumbling ply board, and in some cases can cause a lose of structural integrity as support beams slip out of their joints during this expansion.

3. Crumbling Drywall
If left too long, water can begin soaking into the walls of your home. This can lead to problems that include peeling paint and loose crowning which can indicate a larger problem. The drywall may be compromised. Drywall is a porous material meaning it can easily soak up water. When this happens integrity may be lost and the drywall can begin to crumble. Cleaning quickly after a pipe break can help prevent this problem from occurring.

When dealing with water damage in your home remember that it’s important to contact a restoration team before damaged such as swelling wood, cracked stone or tile work, and crumbling drywall become a problem. Quick action can help prevent these issues, and a restoration team can restore your home to pre damage conditions.

How To Protect Your Office's Roof From Hail and Other Weather Damage

11/12/2020 (Permalink)

Construction engineer wearing safety uniform inspection metal roofing work for roof industrial A roof inspection is highly recommended

Avoid The Headache Of Roof Damage

Over time, elemental conditions such as heavy rain, sleet and especially hail cause inevitable roof damage. No building is immune, yet many ignore the potential for trouble until disaster strikes. Protect your office in Bryson City, NC, before devastation materializes and you require services from a roofing restoration specialist to get your organization back up and running.

Roofing Damage
Inclement weather can cause many types of structural complications, including:

  • Missing or broken tiles
  • Leaks
  • Damaged gutters
  • Cracked shingles
  • Exposed or fractured fiberglass

When conditions worsen to the point that repairs become necessary, the expense is often a shock. Guarding against hail damage and other storm-related maladies can help lessen the chance a serious construction project will be added to the top of your to-do list.

Roofing Protection
Part of roof damage prevention is early detection. Left untreated, cracks and moisture can develop into greater problems. This is why regular inspections come highly recommended. When issues are uncovered, they can be handled immediately. Doing so thwarts unpleasant possibilities, such as water damage and mold. Areas worth examining include drainage systems and hatches but scrutinize everything.
HVAC equipment is a particular source of vulnerability. Building managers can preserve heating units by installing hail guards with wire mesh. Safeguards like these are great at resisting intense wind gusts. Some units are built especially to withstand heavy weather impacts. If yours is incapable of handling intense conditions, contemplate upgrading.
Similarly, solar panels should be assessed for durability. Consult your manufacturer to determine that yours passes the International Electrotechnical Commission’s standards for impact resistance. Do the same for skylights, which have minimum pressure-test requirements and hail rating standards that must be met. Be diligent about installing needed replacements before a natural disturbance blows in.
Become proactive and avoid the headache of roof damage by verifying that the equipment atop your workspace is designed to withstand weather-related beatings. After they occur, take action at the first sign of destruction.

5 Things To Know About Fire Sprinklers

11/8/2020 (Permalink)

Automatic ceiling Fire Sprinkler at the Office Choose the correct fire sprinkler system for your business

Protect Your Business In The Event Of A fire

When selecting the right fire sprinkler system for your Waynesville, NC, business, there are a couple of things you may want to keep in mind. Being aware of these factors can help you choose the best system for your property, and in turn, protect your business in the event of a fire.

1. There Are Different Trigger Types

There are several different trigger types in fire suppression systems. Some systems are electronically tied into sensors which detect fire and tell the system to release. Others do not require electronic sensors, but rather include a component that either melts or bursts when temperatures rise to a certain degree.

2. They Use Different Suppressors

Many suppression systems do use water to smother the flames. However, for businesses which use a lot of machinery or electronics, which can be damaged by water, there are chemical suppressants that may be used Instead.

3. Where They Are Located

It's also important to know where to install your fire sprinkler system. For this stop a professional can help you go over your building and let you know which key areas should include which components.

4. How Much Suppressant They Put Out

Another aspect you may want to take into account when considering the best fire suppression system for your company is how much suppressant is put out. The amount may vary based on the system, so it's important be aware of this when making your choice.

5. How To Clean Up

You may also want to know the best way to perform a fire sprinkler cleanup for your chosen system. In many cases, a local fire damage restoration service may be able to help.

Choosing the correct fire sprinkler system for your place of business can help ensure that the fire suppression system you have installed is able to keep your property safe. Consider the different trigger types, what suppressant they use, and where the system will be installed. You may also want to be aware of how much suppressant the system puts out and how to clean up afterward. If you have any questions a professional can help.

Steps to Mitigate Damage of a Pipe Burst

11/8/2020 (Permalink)

workers, drying equipment placed on the hallway of a building Commercial water damage restoration in Brevard, NC

Steps To Minimize Potential Water And Mold Damage

Faced with a broken pipe in your Brevard, NC, business, it may mean up to 8 gallons of water per minute flooding the property. Even if dealing with a supply line leaking, the water can quickly add up to extensive water damage. At the first signs of a problem, steps should be taken to minimize potential water and mold damage.

Mitigate the Damage
After turning off the main water line and electricity, the following steps should be taken.

Make a Claim – The faster you call your insurance, the faster the mess can be cleaned up.
Document Everything – Taking videos and photos of the area and items affected may help speed up the claim process, as well as gives them evidence that it was an accident.
Dry Time – The longer moisture sits, the more damage that happens. Try to remove as much standing water as possible. If safe to do so, fans should be used to circulate air. Depending on humidity levels outdoors, windows and doors can be opened to increase airflow.
Call for Help – A water remediation and restoration company will have the know-how to prevent secondary damage, salvage belongings and structural components, and make the needed repairs to restore your structure back to normal. These certified professionals have an array of water cleanup techniques to make it “Like it never even happened.”

Prevent Breaks
The best way to handle a pipe burst cleanup is to avoid one in the first place. Finding a trusted plumber to conduct regular inspections is key to minimizing a big headache down the road. Reducing the potential for burst may include insulating or sealing pipes. If the business will be closed for an extended period of time in cold weather, such as during the holidays, consider shutting of the water. If you notice low pressure or any signs of a leak, call a plumber immediately.
If 100s of gallons of water invade your property, the pipe burst cleanup process can be overwhelming. Taking quick action and finding the right help are keys to lingering issues.

How To Prepare for a Flood Rescue as a First Responder

10/20/2020 (Permalink)

Wash your hands. Health- cleanliness concept. Getting into the habit of frequent handwashing is probably one of the single most effective treatments you can do

How To Prepare for a Flood Rescue as a First Responder

When participating in a flood response, all rescue personnel need to be adequately prepared for the potential dangers. Floodwaters often contain a multitude of pathogens. Any first responder should begin preparations by having the appropriate immunizations. In the United States, the CDC has clear guidelines about which prophylactic injections are needed. These guidelines are not applicable outside the U.S., however.

Some Immunizations Aren’t Necessary
In the U.S., most inoculations aren’t considered essential. For instance, rabies shots aren’t usually considered necessary unless you’re going to regularly work with animal control. Other vaccines that are optional include:

  • Hepatitis A
  • Typhoid
  • Cholera
  • Meningococcal

However, some are strongly recommended. Tetanus shots are relatively common and are considered important for all rescue personnel. You need a booster for this at least every 10 years. Hepatitis B inoculation is also recommended. All standard childhood vaccines are also important for all Americans to have.

Hand Washing Is Perhaps the Most Important Protectant
Getting into the habit of frequent handwashing is probably the single most effective means a first responder has to prevent illness. You can use a mild soap and water or alcohol-based gels. If you wash your hands often and avoid touching your face, your risk of infection plummets.

Protective Clothing Is Essential Equipment
In a flood, you need chemical-resistant boots or waders, eye protection and disposable gloves. If possible, also get cut-resistant gloves and wear latex ones underneath those.
Once you’ve finished for the day, make sure to isolate your clothing in plastic bags before getting into your personal vehicle or mass transportation. Scrub any body parts exposed to the waters after you’re done.
Emergency workers should also have access to N-95 or similar protective masks. This is less of a problem these days since masks are ubiquitous and widely available.
Once the floodwaters are gone and every first responder has finished providing emergency assistance, homeowners should call in a flood damage restoration and inspection company in Dunns Rock, NC. These professionals have commercial disinfectants that will kill all infectious agents, and they can sanitize all areas that can be salvaged.

3 Things You Should Know About Water Damage

10/13/2020 (Permalink)

A bursting pipe When you face a pipe burst, call for help

Ways To Handle Water Damage

Mold growth is only one of the things that can happen after your water line is damaged. Read on to learn more about water damage and how to handle the situation.

1. Fix the Damage ASAP
When a pipe burst floods your home, you must dry the area as quickly as possible. Mop up any extra water so the area dries faster. Don't use any electrical appliances in the area until it is dry. However, the damage can spread even if you mop up the water quickly. Excess water can get under your floor and cause structural damage. Therefore, the best way to fix damage to your home is to hire remediation professionals.

2. Watch Out for Mold
It only takes a day or two for mold to grow after flooding. Then, it will release spores that feed on all the organic matter in your home. However, you can take steps to prevent mold growth. For instance, you can remove all wet items, such as bedding and carpets.
If you do find mold on your walls or floors, you should attend to it as soon as possible. Use air scrubbers to get rid of mold spores. Be sure to take action quickly and get rid of the mold before it spreads.

3. Check Your Insurance
The first thing you should do is get the inspection and restoration process started. Then, you should call your insurance company and report the water damage. However, not all water damage is covered by insurance companies, so be prepared for the flood of questions. At the very least, be ready to tell where the water came from and how much of your house is damaged.
When you face a pipe burst, call for help. Professionals can help fix the damage quickly and protect against mold while you deal with the insurance company. This can help take off some of the stress from that pipe burst in your home in Clyde, NC.

Commercial Building Water Damage Cleanup Tips

9/28/2020 (Permalink)

Floor with standing water, with tables and chairs on top Commercial water damaged facility

Commercial Building Water Damage Cleanup Tips

A flooded company is bad news. A broken pipe can cause a lot of damage and may even require you close up shop. Freezing is one of the main causes of bursting pipes and flood damage to commercial facilities. But water damage can be caused by fires as well.

Damage From Firehose

A fire is a devastating experience that is often surrounded by frustration, concern, and uncertainty. After a fire, your business may be damaged not only by flames and soot but by water as well. Many times, extensive firehose use by firefighters results in a flooded company with wet floors and drenched walls.

Damage From Sprinkler System

Many commercial buildings are equipped with fire sprinkler systems. They consist of a sprinkler head and a small glass bulb in the middle. The glass bulb is heat sensitive. If the temperature rises high enough to shatter the glass, the sprinklers drench an area with consistent water. Fire damage can be overwhelming in itself, but sprinklers may also lead to water damage. Although this added level of damage is frustrating, these sprinklers can save a building from being consumed by fire.


The most efficient way to deal with a flooded company after a fire is to hire a professional in Waynesville, North Carolina. If you choose to attempt a cleanup on your own, here are the necessary steps.

  • Extract the water.
  • Remove any damaged contents.
  • Dry out the building.
  • Use dry cleaning for any smoke damaged fabric.
  • Use preventative measures to ensure mold doesn’t grow in the damaged area.

When dealing with water damage after a fire, it is common to feel overwhelmed. Make sure to dry out any areas affected by water damage as soon as possible. Water restoration companies can help reduce the stress associated with the disaster and get your business’s doors open sooner.

How Air Purifiers Can Improve Indoor Air Quality

9/28/2020 (Permalink)

Air purifier in a living room, woman working with laptop with filter for clean room Many air purifiers will improve indoor air quality by filtering out unwanted substances in the home

Types of Air Purifiers

If you are like most people, you spend a lot of time in your home. You want to make sure the air quality in your house is healthy for your family, friends and pets. Proper air filtration plays a large role in cleansing the air you breath of impurities. Many air purifiers will improve indoor air quality by filtering out unwanted substances in the home. You can buy a number of different models that use different technologies for keeping the air fresh and pure. The main types of purifiers include the following:

  • HEPA air purifiers
  • Allergy air purifiers
  • Ionic air purifiers
  • Electrostatic air cleaners
  • Smoke air cleaners
  • UV air purifiers

A little research can point you in the right direction for choosing the best air purifier for your home and situation. Pay special attention to cost, ease of use, air flow and efficiency.

Mold and Air Purifiers
If you are concerned about mold spores in your home in Retreat, NC, be sure to choose a purifier than can filter out microscopic particles. HEPA purifiers can be an effective choice. A good HEPA filter removes well over 99% of particulates in the air that measure over 0.3 microns in size. This air filtration standard is often considered the gold standard and is recommended for use for many government agencies.

Mold and Restoration Services
If you do find your home has a mold problem, it might be necessary to call in a professional mold remediation team. Certified technicians will come to your home and begin an inspection and assessment of your property. They will begin to look for and address any moisture problems in the home, as this is often the primary reason mold gets out of hand. The process also involves professional air filtration, mold containment procedures and disinfecting of impacted surfaces and materials. A successful mold restoration removes excessive mold from your home and makes sure the problem does not happen again.

Essentials of Creating a Fire Escape Plan

9/18/2020 (Permalink)

Fire escape plan Fire escape plan steps are not something to shirk off

Begin Now To Worry Less

Your body may enter a fight or flight mode during a blaze; however, you may not want to rely on that response to keep you safe. Instead, households should sit together to discuss the best reactions for various scenarios. After all, knowledge and practice could empower people, assisting them in stressful, dire times. Fire escape plan procedures, therefore, should be put together as a group with everyone ready to take a role in safeguarding lives. Here are four pivotal things to consider during your powwow.

1. Know Your Surroundings
Spend time walking the house together, preparing the emergency escape plan. What areas of the residence are more difficult to evaluate? Are some paths more cumbersome then others? Upstairs locations, for example, could become blocked off. If that happens, how could children and adults get out? This may require purchasing a second-story ladder. If so, teach everyone how to operate the device, and practice using it to get out.

2. Write Out Your Step
Fire escape plan measures should be carefully devised by everyone in the family. People may not be together during the disaster. Each member must be responsible for reacting appropriately. To remain uniform, locate, and complete a template. The American Red Cross has several fill-in downloads that walk groups through what to do. Working as one, you'll keep people on the same page.

3. Be Cognizant of Meeting Locations
Once outside, meet up quickly to ensure everyone is okay. As you devise the emergency escape plan, pick one spot in the front yard and one in the back of the residence. You don't want people trying to cross through the flames. Separate zones aid this effort.

4. Think of Contact Information
Practice phone numbers. Little ones should know their parents' names and cell numbers. They should also be aware of 911. Adults should have a way to get in touch with people, including insurers and fire restoration companies. Contact should be made swiftly to safeguard the premises and secure a claim.
Fire escape plan steps are not something to shirk off. Begin now to worry less later.

Understanding the Potential Causes of Ceiling Tile Discoloration

9/9/2020 (Permalink)

Water leak on the ceiling tiles from the damaged roof, brown stain, office building Ceiling tile stain from an office building in Hazelwood, NC

Four Reasons For Tile Staining

How often do you look up when walking through your commercial building? Most people get used to the environment they work in, and little things like ceilings tiles fade into the background. However, when you do look up, seeing discoloration of the tiles can be disheartening, leading your mind to conclude your building must have tile mold. However, as any mold remediation company in Hazelwood, NC, may tell you, there are at least four reasons for tile staining.

  1. Water leaks
  2. Environmental factors
  3. Age
  4. Mold

Water Leaks
The primary cause of premature tile staining is water damage. You will want to find the reason for the water leak as quickly as possible to prevent possible mold growth. If you work in a multi-story environment, the leak is likely related to plumbing. Single story facility may find issues with the HVAC system or potential roof damage.

Environmental Factors
Beyond tile mold, there are potential environmental factors at play for the discoloration. For example, did you know that ultraviolet light, or UV rays, can cause tiles to stain or age more rapidly?

There is also no reason to panic if your ceiling tiles are old. Tile discoloration is a natural part of the aging process for most types of ceiling tiles. However, do not assume that the staining is a result of age. You should first inspect the tile and the area above to ensure that there are no other issues at play.

Mold is a possible reason for tile staining, and if you believe that it is the reason in your facility, then contact a mold removal company. Mold can be toxic, and spores spread quickly, so knowing how to handle the removal process is necessary.
While tile mold is one reason for mold discoloration, it is not the only one. There are at least three other causes of tile staining that are more likely. Talk to a remediation professional if you are concerned.

A Flooded Furnace Likely Means Replacement

9/9/2020 (Permalink)

 A burst pipe at the furnace and water tank has caused a leak Furnace flood in a Retreat, NC business

A pipe burst or natural flooding means much more than having water damage and restoration professionals assess and correct the damage. It could also mean a furnace flood in your Retreat, NC, business. Along with causing damage to the unit, unwanted water can make it into pipes, ductwork, and electrical components.

The Effects of Water

Even a small furnace flood can create critical damage to a unit. Unwanted water can have a negative effect on:

  • Gas valves
  • Wiring
  • Electrical controls
  • Motors
  • Safety features
  • Caused corrosion

Regardless if it is submerged or just a little wet, turn the unit and gas line off and get it inspected by a qualified professional.

Safety First
If a flooded furnace has been cleared as safe, it is important to change the filter and have an air duct cleaning performed. If numerous components need to be replaced before it is deemed safe, it may be worth considering getting a replacement. Those parts can quickly add up. Even if they fix the current issue, it might not be worth investing in an older model. There could also be hidden corrosion inside the unit that will eventually rear its ugly head.
If it is necessary to purchase a new unit, which will likely provide cost savings down the road, keeping the same situation from happening again needs to be considered. If a property is located in an area prone to flooding, it may be worth having the new one installed on a higher level or have it placed on a concrete pad that is more than six inches above the basement floor. Whenever doing any project that involves a furnace, be sure to consider safety. These units to be located where there are proper ventilation and space for maintenance.
While a furnace flood has the potential to be a costly investment, the safety employees and customers should always come first.

Be Proactive and Lower the Odds of Your Office Flooding

9/9/2020 (Permalink)

Sandbag pile protection from flood Stacks of sandbags provide some protection

Flood Prevention Strategies

No business wishes to suffer devastation caused by flooding. Luckily, smart flood prevention strategies can mitigate the effects of any storm’s fallout.

Financial Consequences of Floods
Consider the negative economic impact your company in Clyde, NC could suffer under a watery invasion:

  • Loss of assets, including electronic equipment, cubical walls, and work vehicles.
  • Loss of revenue, due to temporary closure and mandatory flood cleaning.
  • Loss of proprietary information, triggered by waterlogged filing cabinets or short-circuited computers.
  • Loss of business, due to inaccessibility when road closures become prevalent.

Using a few smart protection methods reduces the chances of uncontrollable liquid infiltrating your locale, thus avoiding a lengthy flood cleanup job best handled by a water damage specialist.

Means of Flood Prevention
Should your business be situated near a stream or river, consider erecting a sea wall. These structures are designed specifically to stem uncontrollable tidal waves from crashing ashore and rushing under doors. Similarly, retaining walls surrounding lakes and dams effectively hold storm waters at bay. Stacks of sandbags provide some protection if these more permanent options remain cost-prohibitive.
Planting trees and shrubbery is another effective method of curbing floodwaters, as it prevents the scourge of erosion. In addition to providing protection, you can feel positive knowing your efforts are benefitting the environment.
Blocked drainage systems overflow, so check to see that yours remain free from obstructions. Education is key to making sure trash never winds up where it should not, so brief the community regarding proper disposal. Discourage littering by making certain garbage receptacles remain conveniently accessible. Then, lobby for the installation of sewer blockage mechanisms that can prevent debris from needing to be extracted ever again.
Companies in high-risk areas must take particular care in deploying flood prevention tactics. Engaging in precautions before extreme weather strikes may mean the difference between an operation continuing to thrive and falling into a debilitating financial hole.

3 Thunderstorm Safety Tips Business Owners Should Know

9/8/2020 (Permalink)

Safety Tips That Can Help Business Owners Prepare For Storms

Though many business owners in Clyde, NC, prepare for various types of disasters, many forget to prepare for a rain storm. However, storms can cause major damage to businesses in a short period of time. There are several safety tips that can help business owners prepare for storms in their area.

1. Consider Installing a Lightning Rod

Lightning strikes are common causes of storm damage, and installing a lightning rod can be beneficial. Though many people believe a lightning rod attracts lightning, this isn't the case. In reality, a lightning rod deflects the strike, and the electricity will pass through the rod and go into the ground rather than striking your building and causing a fire. If you already have a lightning rod installed on your property, then it can be wise to make sure the rod is well-maintained and properly secured to your building.

2. Maintain Your Business's Landscape

Maintaining your business's landscape can be especially important before a rain storm. Before a storm, removing debris from your landscape can lessen the risk of your property sustaining damage. Additionally, cleaning your property's gutters and positioning the gutters away from your building can help to prevent flooding. However, your building is affected by a storm, it may be useful to contact storm mitigation and restoration experts.

3. Prepare Your Employees

Before a storm, it can be helpful to prepare your employees to make certain everyone remains safe during a storm. When a storm occurs, it's often best to avoid going outside. In order to keep everyone safe if a window shatters during a storm, it's wise to make sure employees and visitors stay away from windows, especially if high winds accompany a thunderstorm. It can also be helpful to go over storm safety routinely in order to make sure your staff knows the proper protocol to follow before, during and after a storm.

Although a rain storm has the potential to cause destruction to your property, there are steps you can take to prepare. Installing a lightning rod, maintaining your property's landscape and preparing your employees for a storm can help to minimize the risk of damage to your business.

The Role of a First Responder in a Flood

8/10/2020 (Permalink)

german fireman ( Feuerwehr ) stands near an accident A community such as Dellwood, NC, relies on a rapid response from first responder professionals

The job of a first responder in a flood varies due to several circumstances. The first issue is the job the person was sent to do. The police or law enforcement personnel have a different duty than that of an EMT or of a medical professional. Other first responders work for utility companies or public health agencies. As with any disaster, the initial emphasis is on the safety of people and animals impacted by the event. The next step is normally to concentrate on saving property from additional damage. Those who come into an unstable environment have extensive training to help them cope with dirty floodwaters, scared animals, downed power lines, and hazardous debris.

The Importance of a Swift Flood Response

A community such as Dellwood, NC, relies on a rapid response from first responder professionals. They help in many ways, including the following actions:

  • They give medical treatment
  • They help rescue people from flooded buildings
  • They transport people to hospitals
  • They restore the peace
  • They repair utilities

In addition to training, emergency personnel often need to wear personal protective equipment and get special immunizations. These precautions protect workers from injuries and illnesses that are part of a disaster zone.

The Value of a Quick Cleanup
A professional storm remediation company is also one of the first entities at the scene of a flood. The saying "Faster to Any Size Disaster" is more than just words. It enables trained technicians to get to work stabilizing the scene and removing water from a home. Since floodwaters are often contaminated with a variety of substances, the safe removal of black water is a priority. The next steps might involve the removal of damaged materials and the cleaning of personal belongings. The ultimate goal is o restore the home as quickly as possible. All of this can only be accomplished with the help of the first responder community.

Managing the Aftermath of a Building Fire

7/9/2020 (Permalink)

Smoke on the glass modern building Smoke damage to a building in Maggie Valley, NC

When you have a fire in your Maggie Valley, NC, commercial building, the damage isn't limited to scorched and burned materials. You'll also have to deal with damage from smoke and water. Although you may expect smoke damage to be an issue, the amount of resulting water cleanup often surprises business owners. Water damage is often a direct result of fire sprinklers going off as well as firefighting efforts. As you look over the destruction, you may wonder what your next steps should be.

Seek Professional Disaster Cleanup Help

One of the first things you need to know is that fire, smoke, and water cleanup should be handled by professionals who are familiar with the danger that fire damage can cause:

  • Electricity and water pose a risk of electrocution.
  • Buildings weakened by fire and water lose integrity.
  • Foot traffic through the weakened building can cause further damage.

Disaster cleanup specialists have the education, training, and experience to safely enter buildings right after a fire. They know how to begin fire and smoke cleanup efforts without spreading contamination to other parts of the building and without causing further destruction.

Call Your Insurance Company
As soon as possible, call your insurance company. Your providers can give you a lot of information about how to begin your claim. They'll tell you which documents you need to gather and which paperwork you need to complete. They may also recommend specific water and fire cleanup specialists.

Document Everything
Next, be sure to document everything. One of the best ways to do this is with a camera or video recorder. If you haven't been affected by fire or other disasters yet, it's a good idea to document the condition of appliances, your contents and inventory, furnishings, and other items. If you have receipts and other relevant paperwork, store copies of those in a secure, remote location.

Connect With Disaster Relief Specialists
Finally, connect with Maggie Valley, NC, emergency officials, and disaster relief specialists. These professionals are well-equipped to handle water cleanup and other damage caused by the fire. They will tell you when it is safe for you to enter your building and when you can resume business.

Why You Should Speak to A Restoration Service After a Toilet Leak

6/15/2020 (Permalink)

Leakage of water from a toilet due to blockage of the pipe When dealing with a leaking toilet it’s best to contact a restoration service for help

Why You Should Speak to A Restoration Service After a Toilet Leak

If you have a leaking toilet at you Bryson City, NC, business, then you may want to contact a local water damage restoration service for help. Restoration professionals, like those working with SERVPRO, can help in a number of ways.

1. They Can Help With Clean Up

After a leak, it’s important to get the water cleaned up as quickly as possible. If not removed, water can soak in and cause problems with swelling wood, rusting metal, crumbling drywall, and even mold. A restoration service should have tools such as water pumps and a dehumidifier when it can help with this process. They should also be able to clean and sanitize the area to prevent problems with possible bacteria.

2. They Can Repair Any Damages

A leaking toilet has the potential to damage the surrounding area. This can include the flooring or wall area around the unit. Depending on the location of the leak there may be damage to the sub-floor as well. Fortunately, a restoration team should know all the places to look for damage and how to properly make any necessary repairs. With a little work that can have the space looking “Like it never even happened.”

3. They Can Help Prevent Future Problems

It’s a good idea to contact a restoration team because they can also help prevent future issues. They may recommend replacing an old toilet or being able to help with toilet repair. The team may also be able to determine if the problem resulted from your business's plumbing or another possible water source.

When dealing with a leaking toilet it’s best to contact a restoration service for help. They can help with any flood cleanup, as well as repair any damages that may have occurred. They may also be able to help locate the source of the leak and prevent future problems. If you have any questions about how to better protect your comedy from toilet leaks, these professionals may be able to help.

The 4 Crucial Steps To Take After Water Damage Occurs

6/2/2020 (Permalink)

Air movers and dehumidifiers placed in a flooded home A flooded home in Waynesville, NC

The 4 Crucial Steps To Take After Water Damage Occurs

When you face the prospect of water damage in your home in Waynesville, NC, it is time to take action. Allowing the problem to linger allows water to work on materials and break down wood, carpeting, and furniture. Standing water in your home or even excess humidity allows mold to gain a foothold and spread. If the water is contaminated, it needs to be cleaned by professionals as soon as possible. The following four steps will lead the way to a full recovery:

1. Think Safety First. Loose water in your home poses many dangers. It increases the chance of slips and falls due to its slippery nature on wood, linoleum, and tile. It can affect electrical systems and increase the risk of shocks. In the case of broken pipes that contained sewage water, it can be a concern for human health. Make sure you take all precautions before trying to fix the problem.

2. Stop the Leak. If it is within your ability, and you can do so safely, turn off the water at the closest shut-off valve to the problem. Most fixtures and appliances have a valve or handle nearby.

3. Call the Experts. A professional water mitigation company can arrive at your home, assess the situation, and develop a plan of action in hours. Experienced technicians have seen it all before and know how to handle any situation, no matter how much water damage is present.

4. Notify Your Insurance. When things have settled down a bit, call your insurance company to verify your coverage. Damages and expenses for water cleanup should be documented to make the claims process run smoothly. Working with a quality remediation company often simplifies the insurance process.
Water damage comes in many shapes and forms. No two situations are exactly alike. It is easy to feel a sense of panic, but calm action and the help of professionals provides a path forward.

Are Storm Shutters Needed For My Home?

5/14/2020 (Permalink)

If you live in a hurricane-prone area, you must consider the ways in which you can protect your home against high winds. Some options, like impact windows, can be quite costly. Storm shutters may be the most cost-effective way to keep your home safe during a storm. Although they can get expensive as well, there are many options available that won’t break the budget but still get the job done. They are made of tough materials designed to protect against heavy rains and winds.

What Types of Window Treatments Are Designed For Storms?

Temporary treatments - Storm panels, made of aluminum, steel, or polycarbonate, are the least costly of the options. Because they can't be permanently installed, they need to be put into place before storms and high winds strike. Since they do take a bit of time to set up, you must be on the ball to anticipate bad weather ahead of time.
Permanent treatments - These options are affixed to your home with the intention of staying there all year long. They come in a variety of styles and price ranges to fit your budget.

Roll-down varieties are very attractive and can add to the decor of your house. They can be operated manually or mechanically.
Accordion shutters, which are less expensive than roll-downs, are bolted inside boxes on both sides of the window. They need to be unfolded and locked into position manually.
Bahama awnings and Colonial security options are bolted to the top of the window and unlatched manually. They also provide protection against the hot sun.

Can I Install the Window Treatments Myself?
While some hurricane window treatments can be installed by the homeowner, in most cases it's better to have a professional install the storm protection. Not only does an expert know the best installation techniques to protect your home, but he or she will also be familiar with local and state building codes.
Be prepared for high winds by protecting your home in Clyde, NC with storm shutters. They can wind up saving you a lot of hassles during a storm.

4 Common Sewage Problems in Commercial Buildings

5/14/2020 (Permalink)

Sewage backup of a toilet Toilet overflow

Common Sewage Problems Your Business Could Face

Even a small business in Clyde, NC, has a fairly complicated plumbing system, with lines and pipes snaking throughout your entire building. Many of these pipes carry clean water for drinking and cleaning, while others take away dirty water from toilets, sinks, and appliances. When contaminated water comes into your building from a blocked sewer or some other problem, professional help from a water mitigation specialist becomes a top priority. Here are common sewage problems your business could face in the future.
1. Toilet Overflow - This might seem like a minor problem, but it could expose people to raw sewage and should be addressed promptly. The source of the problem should be fixed, the dirty water removed and all surfaces disinfected.
2. Blocked Sewer - This can happen when a discharge line is broken or blocked by an obstruction such as tree roots. Since this often results in high levels of contaminated water being present, immediate action is required to safeguard health and to limit damage to walls, flooring and other items. The water should be extracted from the building and cleanup technicians should wear protective gear to limit exposure to potential pathogens.
3. Pipe Burst - This problem occurs when pipes are old or if they have been subject to freezing and thawing. Pipe breaks can also carry sewage that spills out into areas where humans can come in contact with the water. Fast cleanup reduces the risk of exposure for employees and customers.
4. Pipe Leak - A slow leak in a sewage line in an inaccessible area can go unnoticed for weeks or longer. This allows the corrosive properties of water time to do damage and could result in areas of mold growth. A full inspection and assessment of the area becomes necessary.
Sewage issues such as a blocked sewer should be considered an emergency. A professional team of technicians is needed to take care of the problem to the highest standards.

3 Things You Can Do To Prevent Mold In Your Rental Properties

5/14/2020 (Permalink)

A plumber in a blue cap writing on a clipboard Don't hesitate to send out a plumber once or twice a year to look for potential complications

Tips For Mold Prevention

Renting property is a task that requires a great deal of patience, firmness, and organization. After all, as a landlord in Dunns Rock, NC, you need tight control over your buildings and a solid relationship with the renting proprietors. Part of developing that connection means maintaining land that is safe and in good standing. Therefore, with that in mind, use the following three tips to help establish a clear plan for mold prevention.

1. Run the Air Unit
Mold growth becomes a problem when spores interact with moisture and organic matter, especially in a dark location. It's important, then, to remove humidity from a building. Consistent use of the air conditioning system is one of the best methods for that. As the device pushes in cooler air, it also draws out the excess fluid, keeping the space chilly and dry. Thus, spores don't have the opportunity to breed as well. If during drop-ins the establishment still seems muggy, feel free to add a dehumidifier or moisture absorbent products in appropriate locations.

2. Inspect the Plumbing
As part of your mold prevention procedures, remain cognizant of leaks and potential water system breaks. Speak regularly with your business partners to discuss any plumbing concerns. In addition, don't hesitate to send out a plumber once or twice a year to look for potential complications. During this inspection, the experts can evaluate fixtures and pipe lines, ensuring that everything is running smoothly and up-to-code.

3. Repair Issues Immediately
When a tenant complains about water damage, don't put it off. Call out a water restoration company as soon as possible, asking them to investigate the situation. At that time, the team should locate the source of the trouble, recommend appropriate action, and begin to dry out the area. Taking action should minimize the chance of contamination.
Your mold prevention choices don't need to be over the top. They simply should focus on minimizing excess liquid in the air and within in the structure.

The Dos and Don’ts of Dealing With Puffback Damage

4/21/2020 (Permalink)

Soot webs on ceiling. Concept puffback Puffback damage in Retreat, NC

Take These Four Steps

Following a furnace puffback, you may have the foresight to call a repair person to fix the malfunctioning heating system. However, like many building owners, you may attempt to clean up the puffback damage yourself or to have your building maintenance person do it for you. Neither option is a good idea, as trying to DIY smoke damage of any kind can do more harm than good. So, what should you do? Take these four steps:

  1. Assess the damage.
  2. Report the damage to your insurance company.
  3. Contact an HVAC repair person.
  4. Call a Retreat, NC, fire damage remediation specialist.

Assess Potential Damage
An oil furnace mishap can range in severity and can be minor or major. Before you contact your insurance company, assess the puffback damage to determine the extent of the issue. If you’re lucky, the damage will be localized to the area where the furnace sits. If the problem is bad, however, the soot could be all over your home, including your closet interiors, furniture, and even clothing.
Survey the damage and take pictures so that when it comes time to report the damage to your insurer, the agent can accurately estimate how much it will cost to remediate it. Only after you contact your insurer should you call an HVAC repair person to report the furnace puffback and request that a technician come in to make the repair.

Contact a Remediation Specialist
You may wonder why you cannot clean up the puffback damage on your own. To answer this, you must understand the nature of soot. Soot is not like dust or another fine, powdery substance. It is sticky, black and resilient. These traits make it extremely difficult to clean up, even with a significant amount of elbow grease.
A smoke damage remediation professional in Retreat, NC, has the tools and techniques necessary to clean your home of the tough residue and prepare it for additional remediation efforts. Depending on the extent of damage, additional repair or restoration may be necessary to restore your building to pre-furnace puffback condition.

How To Weather the Storm: 3 Things Business Owners Should Consider

4/12/2020 (Permalink)

Flash light, sleeping bag, bottled water, first aid, portable radio, matches, medicine, band aids, whistle, blanket. You should have enough to run a portable radio, several flashlights, and any other required devices

What Do You Do When A Snow Storm Is Pending?

As business owners anticipate the inches of ice and flakes, you should also think about how to safeguard your assets, both structure and materials. It's all worth your time and interest, so take some early steps that could save you in the long run.

1. Have the Right Supplies

Each year, check your storm staples, ensuring you're ready to handle anything that comes your way. Do you have batteries? You should have enough to run a portable radio, several flashlights, and any other required devices. In addition, is your generator ready to go? Make sure you check it periodically to see that it functions as needed. Have it cleaned with the appropriate energy supply available. In addition, be ready to handle anything from a pipe burst to a broken window. That means keeping tools and boards on hand.

2. Secure the Premises

As a snow storm draws near, begin to relocate anything that is in a vulnerable area. Anything outside should come inside, and foliage should be trimmed, preventing the possibility of fliers hurting the roof or windows. Inside the store, store valuables in sections that are less likely to have issues. Insulate piping, and have the roofing looked over, making any last minute repairs to minimize water penetration.

3. Understand Your Plan

Be clear with employees about how you intend to handle a chaotic time. Put together a manual that lists the expected protocols. Managers should know how to handle customers and other staff, putting them in a safe location. Also, stay aware of the severity of the system. If it gets too bad, you may want a protocol for locking up the building and sending employees home, allowing them to complete any task in the comfort of their home office or living room. When the snow, wind, and rain clear, designate a specific person to check on the premises, contacting a water restoration company in Hazelwood, NC, should it be needed.
When the news thinks a snow storm is headed your way, do several things. Check supplies, inspect the land and organize.

Understanding Mold and How It Gets Into a Home

3/27/2020 (Permalink)

Black mold growth Mold is fungus

Mold in your home in Dellwood, NC, is a distressing situation. To understand how mold got there in the first place and how to control it helps you know that it is a manageable problem. The first thing to know is that just about any home or business could face an outbreak of mold or mildew, especially if there is excessive moisture present. The spores for mold are microscopic and they exist just about everywhere. Sometimes black mold (Stachybotrys chartarum) is characterized as an especially problematic type of mold, but all cases of mold in the home should be treated quickly.

The Characteristics of Mold

Mold is a fungus. Black mold is one of may different types of mold that sometimes show up in homes. Other interesting information about this fungus include the following facts:

  • Mold can spread throughout a home in as little as 48-72 hours in the right conditions
  • Mold loves cool, damp places in your home and thrives on high levels of humidity
  • Mold spores form into colonies when exposed to water
  • Mold often produces an odor that is musty
  • Mold can produce allergens and irritants that bother humans

When mold is found in a home, a professional mold cleanup is often called for. A mold mitigation company will have the training, equipment, and experience to remedy the problem.

The Steps To Control Mold

When technicians tackle black mold growth in a home, they often look to remove a moisture problem. This might involve stopping a leak in the plumbing, or reducing humidity in a room to below 45 percent. Once this is accomplished, mold containment will proceed, followed by air filtration with specialized equipment such as air scrubbers and HEPA vacuums. The next step is the removal of mold and mold-infested materials. The cleaning process involves the removing of odors associated with mold growth. The job is complete when your home looks and smells "Like it never even happened."

4 Things To Do Before a Winter Storm Hits

3/9/2020 (Permalink)

Flash light, sleeping bag, bottled water, first aid, portable radio, matches, medicine, band aids, whistle, blanket. Consider stocking supplies such as flashlights, batteries, blankets

Get Ready With These Four Tips

As a business owner in Cherokee, NC, you know that a snow storm can prove problematic at times. Don't wait. Take action now, ensuring you're protecting your store and workers. Get ready with these four tips.

1. Establish a Plan

While a white blanket may look beautiful, too much of it can prove disastrous, causing a cave in or a pipe burst. As the boss, be prepared to manage the property and your employees, keeping them safe during heavy systems; therefore, months before craziness hits, spend some time brainstorming how you'll handle inclement weather. At what point would you close shop, sending people home to safety? Think about this now to avoid getting stuck or endangering lives on the road. In addition, consider stocking up on supplies such as the following:

  • Flashlights
  • Batteries
  • Non-perishable food
  • Blankets
  • Water

2. Inspect and Protect the Building

As the snow storm gets closer, take measures to look around the land. Is the structure ready? Have the roof inspected, patching any missing shingles and clearing it of debris. Then, look over the windows and siding, caulking areas that appear vulnerable. You want a tight seal to avoid excess moisture. In addition, insulate pipes, preventing them from freezing. Finally, check smoke alarms, changing out the batteries, if necessary.

3. Monitor the Weather

Purchase a NOAA radio available, so you can listen often for updates. Pay close attention to temperature readings, knowing when it's more likely to have a pipe burst. When snowing becomes heavy, offer staff the opportunity to complete work at home, catching up on emails and paperwork, if possible. It's better to have them safe and comfortable.

4. Get Help When Needed

Have the name of a storm restoration company in Cherokee, NC, to assess the damage and determine whether it is okay to reopen. They can handle any water issues, drying out the rooms and restoring much of what has been ruined.
As a snow storm approaches, be proactive, having the knowledge to get ahead and safeguard your establishment. Create a plan, gather supplies and establish lines of communication.

How To Detect a Bathtub or Shower Leak

2/20/2020 (Permalink)

Plumber repairing a bathtub A shower or bathtub leak should never be ignored

A shower or bathtub can be expensive to repair, especially if damage begins somewhere beneath or behind tiles. Fiberglass and other materials used to create prefabricated tubs and showers are a little bit easier to replace when damages occur, but when your bathtub leak happens behind marble or specialty ceramics, you're looking at expensive, sometimes tricky work.

Recognize the Signs of Trouble

How can you tell if water damage is lurking behind the wall or under the tub? There are several warning signs:

  • Stains on the ceiling anywhere below the bathroom
  • Blackened wood or stalactite-type growths in the basement or crawlspace
  • Stains on baseboards or trim around the shower
  • Wet carpeting on the floor of rooms next to the bathroom
  • Signs of mold on the grout around the tub
  • Peeling paint in the general vicinity

Trust your instincts; if you have started to wonder whether you have a problem, there's reason enough to take a closer look.

Make Safety a Priority

Before you look for the source of the leak or attempt to do any repairs, think about your safety. Water and electricity are a dangerous mix. Shut off the power at the breaker box. You may need to leave the water on to find the source of the leak.

Find the Problem Area

Once you've recognized signs of a shower or bathtub leak, it's important to locate the leak itself. It doesn't take long for water to damage drywall, electrical wiring, and other important home systems. There are a number of tests you could do on your own, but for the best results, hire a plumber or talk to a water damage cleanup and restoration professional. You could have a shower pan leak, trouble around the drain, worn or missing grout, or damaged pipes behind the walls.
A shower or bathtub leak should never be ignored. Even if you just suspect trouble, contact an experienced professional in Maggie Valley, NC, for the best results.

5 Tips For Putting Out a Grease Fire

2/20/2020 (Permalink)

Baking soda If the fire is small, put baking soda on it to quell the fire

Five Tips To Stop This Fire In Its Tracks

A grease fire can be one of the most challenging fires to deal with. They start when someone has left cooking oil on for far too long. Usually, this is when someone has put the oil on and forgotten about it, leading to the oil boiling, then smoking and finally, catching on fire. If this happens, do you know what to do? Follow these five tips to stop this fire in its tracks.

1. Contain the Fire

Place a metal lid on top of the pot to help smother the fire. Leave this on until the top and pot are completely cool.

2. Shut the Stove Off

If you can reach the knob safely, turn the stove off to stop the oil from heating even more.

3. Use Baking Soda or Salt

If the fire is small, put baking soda or salt on it to quell the fire.

4. Get Out the Fire Extinguisher

If you are dealing with a larger fire, use a Class B fire extinguisher which is specifically made for liquid fires, like those involving cooking oil.

5. Get Help

If the fire is too much, seek help. Call 911 so your local fire department can bring relief. Remember to close the kitchen door to isolate the fire and head outside away from your home.

What You Should Not Do

No matter what you do, never put water on a grease fire. This will only make matters worse and will require a larger fire cleanup. Refrain from moving the pot. This could cause the oil to splash on you, fall on the stove and ignite a bigger fire or you could burn yourself. Do not use any type of cloth to try to fan the fire out. These could catch fire in the process. Besides salt and baking soda, do not use any other type of food item to put the fire out. These are the only items that can help extinguish the fire.
Dealing with a grease fire can be overwhelming. To contain the fire, you can do several things, including covering the pot with a metal lid, smothering the fire with salt and calling 911.

3 Benefits of Owning a SERVPRO Franchise

1/27/2020 (Permalink)

SERVPRO vehicles parked in the street Our SERVPRO Haywood & Transylvania Counties team is available 24/7

3 Key Benefits of Owning a SERVPRO Franchise

When opening a franchise in Brevard, NC, one of the most important aspects to consider is the nature of the corporate-franchise relationship. This relationship determines the level of support and independence each franchise receives. The following are three key benefits of owning a SERVPRO Franchise:

1. Growth Opportunities

To begin with, each Franchise owner services one territory. That territory is determined by SERVPRO according to demographic and socioeconomic data. However, after establishing yourself in the area and meeting productivity criteria determined by SERVPRO, you may be eligible to purchase licenses to service other territories. If you have the means to do so, you may be permitted to add supplemental services, such as crime scene cleanup and asbestos removal, to your Franchise's repertoire.

2. Training and Support

Before opening a SERVPRO Franchise, every Franchisee goes through a 17-day training program that covers all aspects of disaster restoration. This program is also available to Franchise Employees. Additionally, new Franchises receive startup assistance for the first six months of operation, and continuing education and training opportunities are provided for owners and employees throughout the life of the Franchise. Due in part to the support provided to new Franchisees, SERVPRO has been listed as a top franchise endeavor by a variety of outlets, including Forbes Magazine and The Wall Street Journal.

3. Name Recognition

Although every Franchise is locally owned, the consistent branding creates instant name recognition. You will be required to use marketing that adheres to SERVPRO's Brand Identity Guide. You will also utilize SERVPRO-branded equipment, which is included when purchasing the Franchise. The SERVPRO training school is certified by the Institute of Inspection Cleaning and Restoration Certification. The training results in consistently high-quality service throughout the country. This means that, wherever you are, potential clients know to expect quality work from SERVPRO.
Opening a franchise can be a daunting experience; however, SERVPRO provides its Franchisees with the support to make the process streamlined and successful. The SERVPRO website can provide you with more information about opening a SERVPRO Franchise in your area.

3 Ways to Prevent Mold on a Rental Property

1/20/2020 (Permalink)

Walls covered with mold Mold infestation in Waynesville, NC

3 Ways to Prevent Mold on a Rental Property

When your Waynesville, NC, business involves rental properties, mold prevention can be an important maintenance requirement for acquiring or maintaining a tenant. Fortunately, there are a number or prevention steps you can take to protect the property.

1. Regular Maintenance

One of the first things that can be done to help prevent mold growth, is to regularly maintain the property. This means looking for any areas that could lead to water damage such as missing shingles, or a loose window. Staying on top of any maintenance needs can help you ensure that repairs are made as soon as possible, which can in turn help prevent long term damage.

2. Quick Repairs

Quick repairs are an important step to mold prevention, as they allow for problems to be identified and repaired in time to prevent a larger problem such as mold. Mold grows best in dark and damp environments. This means that it is most likely to occur in an area where there is a moisture problem such as around a leaking roof, window, or foundation. If you find such a problem on a property, making quick repairs can allow you to address the source before mold sets in.

3. Professional Help

When you have rental properties you may also wish to have the contact information for a local restoration service. These professionals can help with a variety of damage types from fire to flooding, but they should also have experience in mold remediation, which means if there is a problem they can find the source and remove the spores. They may also be able to perform mold tests if you believe there may be a problem but can’t identify the source.
One of the most important aspects of mold prevention is to prevent the growing conditions in the first place. This can mean regularly maintaining the property to prevent leaks, making necessary repairs quickly, and in some cases contacting a professional for help.

How to Deal with a Burst Pipe As a Property Owner

1/4/2020 (Permalink)

Rusty pipe spraying water As a property owner in Waynesville, NC, you have responsibilities to your tenants, their safety being the primary one.

As a property owner in Waynesville, NC, you have responsibilities to your tenants, their safety being the primary one. While you may do everything that you can to ensure that they are protected, there are times where the unexpected happens, and you must act in their best interest. A broken pipe is one of these instances, and as a pipe burst cleanup can be extensive, there are specific steps that you will likely take.

1. Evacuate Tenants

The first step to ensure that your tenants remain safe is to evacuate any affected areas. Depending on the type of pipe that burst, the cleanup process may require the removal of tenant belongings, and it can require the replacement of several items. It is essential to go over the building insurance policy as well as any renters policies to understand your liabilities in this situation.

2. Mitigate Further Damage

Once you have ensured the safety of your tenants, you can begin the mitigation process, which merely means alleviating any further damage to your building. After a pipe burst, you should turn off the water supply, remove any excess water, and thoroughly dry out your building. During this time, you can remove any water-damaged materials, like carpeting, flooring, drywall, etc.

3. Call in a Restoration Company

As the pipe burst cleanup process can be arduous, you may find it necessary to call for the assistance of a sewer cleanup company or other restoration company to ensure the timely completion of any required renovations, allowing tenants to return to their homes or businesses as soon as possible.

Property owners typically do their best to protect not only their investments but their tenants, and, while a burst pipe is not always predictable, a building owner will want to move quickly through the pipe burst cleanup so that their tenants can return to normal. This is not just about doing good business, it’s about being a good landlord. For more information, visit http://www.SERVPROhaywoodtransylvaniacounties.com/.

Protecting Your Business From Potential Fire Disasters

12/30/2019 (Permalink)

Team of happy firefighters looking away by firetruck at station Contact first responders in the area to ask for advice

Protecting Your Business From Potential Fire Disasters

As a business owner, you likely worry about the progress and security of your enterprise daily. While most of those concerns are probably centered around profit-and-loss statements, there is likely some concern for disasters, like fires. Therefore, to make sure your business is as safe as possible, consider implementing the following four fire preparation tips.

  1. Create an evacuation plan
  2. Obey fire codes and regulation
  3. Maintain fire suppression equipment
  4. Contact first responders and mitigation experts

Create an Evacuation Plan

The first step in any disaster preparation effort is to create an evacuation plan. Keep in mind that the core of a business is the employees and people that make up the company. Therefore, their safety is of the utmost importance. Create several clear exit pathways and make sure they are practiced.

Obey Fire Codes and Regulations

The next to-do in fire preparation is to obey all fire codes and regulations. Every industry likely has specific things that they are required to do by the government to help prevent fires in their building. Be sure you know these laws and codes.

Maintain Fire Suppression Equipment

Fire suppression systems and equipment are the greatest way to prevent fire damage in your building. Dunns Rock, NC, does require that businesses have so many fire extinguishers on the premises. However, that number typically varies based on the size of the building. Also, if your property has a sprinkler system, make sure that you have it checked annually, keeping everything in working order.

Contact First Responders and Mitigation Experts

Next, you can contact first responders or mitigation experts in the area to ask for advice. Some fire mitigation companies will even assess your property and help you prepare emergency plans.
Fire preparation is critical to the safety of your employees and your business. By taking the time to prepare and obey fire codes, you can reduce your risk of catastrophic fire damage.

5 Ways To Prepare Your Business for a Snow Storm

12/21/2019 (Permalink)

Get Ready For a Severe Weather

If you are expecting a snow storm in Clyde, NC, then it is important to be prepared, both for the sake of your business and for your employees. The following are some steps you can take to get ready for severe weather.

1. Watch the News
Because the weather can be unpredictable, the circumstances and severity of the storm may change over time. In order to be prepared for the situation, you should be sure to keep up with the news. This will allow you to change your plans if necessary.

2. Back Up Important Files
A power outage or water damage can affect your devices and can sometimes result in the loss of data. In order to avoid losing any important work, you should back up your files before a storm. You may want to upload them to cloud storage and make physical copies.

3. Have Necessary Repairs Done
Any damage your building may have can be made worse by a snow storm. In order to keep your building in the best possible condition, you should maintain the building regularly, and have repairs done as soon as possible if you are expecting bad weather. Check for deterioration near doors and windows, and look for cracks in the building’s exterior.

4. Keep the Building Warm
The temperature may go down during a winter storm, which can cause pipes to freeze. If this happens, you could have a pipe burst that results in flooding in the building. Insulate exposed pipes and keep the heat on to prevent this.

5. Work From Home
Depending on the severity of the storm, it might be unsafe to have your employees come to work. Have a plan in place to have everyone work from home if the weather becomes dangerous. Make sure that the policy is clear so that everyone knows what is expected.
Being prepared can reduce the amount of damage you experience during a snow storm, but you may still need to have some repairs done. Contact a cleanup and restoration service to do any needed work and keep your building in top shape.

Finding the Cause of a Leak in the Bathroom

12/9/2019 (Permalink)

Leakage of water from a shower cabin with glass wall that is damaged Shower leak in Retreat, NC

Ah, the beauty of a tiled shower or bathtub surround – easy to clean, no leaks, just a beautiful expanse of ceramic spread out before you. But those tiles can also be the culprit when a leak appears. Shower floor pans can also leak, causing damage to the ceiling below, the floor or even running into the heat duct. A bathtub leak on any scale can cause problems if not discovered quickly.

5 Tips for Locating a Leak in a Shower

Sometimes, the location of a leak can be obvious. Other times, it may take a bit of investigation to find the problem. The following guidelines can help you know where to look for signs of a bathtub leak or shower pan leak.

Check all corners and edges carefully for minute cracks in the grout or caulk. Run a finger over the material to ensure it is secure and doesn’t move out of place.
A fiberglass bathtub can leak from even a small fissure, especially when the weight of a body pulls it open. The fissure or crack should be patched with weight in the tub to ensure it is completely filled.
A small crack in the edge or corner of a shower pan can cause a leak. If you can access the ceiling below, inspect it carefully for signs of water, bulging or stains, however small.
Check carefully around drains of showers and bathtubs for any sign that they are not sealed properly.
Inspect any crevices, joins or thresholds to make sure they are completely sealed and that no water can get through.

Combatting the Leak

It may be as simple as cutting away the existing molding or caulk and squeezing a new bead into place, making sure to smooth it down carefully with your finger to ensure contact. With larger problems that you cannot handle, get help from a professional water damage restoration company in Retreat, NC, to find and repair the damage.
A bathtub leak can be a real problem if left untended. Doing a thorough inspection can help you minimize the damage and remedy the issue before a catastrophe takes place.

Controlling Mold Growth in Your Home

12/1/2019 (Permalink)

Hand pointing at mold growth on the wall Mold can cause serious health issues.

As any remediation or restoration service in Waynesville, NC, will tell you, mold damage can lead to extensive repairs in the home, which means prevention is the priority. Despite what you might think or what you have been told, mold growth can be controlled. However, the prevention of mold development requires vigilance in three areas, specifically.

Home Maintenance

While most homeowners are familiar with forms of mildew growth in laundry rooms, basements or bathrooms, routine inspections should also focus on some not so obvious areas. To control mold, you should search attics for any signs of roof leaks and repair when found. Also, check around the seals of windows and doors for any signs of cracking or water damage. You can also inspect for leaky pipes. Mainly, all signs of water infiltration should be remedied, and you should continue with these visual inspections monthly to ensure that no new issues arise. The critical step in mold prevention is eliminating sources of dampness and free-flowing water.

Humidity Levels

High levels of mold damage often occur in areas of high humidity because of the amount of dampness in the atmosphere. Therefore, another key to controlling mold development is to control the level of moisture in a home. One of the best ways to do this is to purchase dehumidifiers for use in places like basements and laundry rooms where ventilation and airflow are restricted.


Another way to control mold growth is to increase ventilation in places prone to high levels of humidity. For example, install attic fans to reduce the buildup of heat and moisture. Also, ensure that vent hoods above kitchen ovens are in good working order.
Mold damage can be costly, especially if it has been left to develop in damp spaces. To limit the risk of mold development in your home, perform routine inspections, purchase dehumidifiers and improve ventilation throughout your home.

3 Landscape Tips That Can Protect Your Home From Flooding

11/14/2019 (Permalink)

Fenced backyard. View of lawn and blooming flower beds Your landscape can serve as a useful tool when managing outside flooding

Use Your Landscape To Prevent Flood Damage To Your Home

Preparing for a disaster, including floods and storms, is often important to homeowners. However, many homeowners in Hazelwood, NC, don't consider what impact their landscapes may have on outside flooding. Fortunately, there are several ways you can use your landscape to prevent flood damage to your home.

1. Adjust the Direction of Your Rain Spouts

Your home's rain spouts collect water and divert the direction of rain drainage away from your home. Over time, however, the spouts may shift and end up pointing towards your home rather than away from it. For this reason, it can be helpful to check the direction of your spouts and adjust them as needed. Debris can clog a rain spout and make it difficult for the spouts to work effectively, so it's also often wise to routinely clean your home's spouts.

2. Consider Storm-Proofing Your Driveway

Homeowners often don't think about their driveways when considering how to minimize flood damage. However, paved driveways can make it easier for water to accumulate in one area, which can result in damage to your home. Though emergency restoration services can often assist in restoring homes with water damage, you can design your driveway in a way that helps to prevent damage and manage outside flooding. Instead of using pavement that can't soak up any water, consider a gravel driveway that leaves dirt and grass exposed to help to absorb rainwater.

3. Introduce Depressions Into Your Landscape

Introducing areas of sunken ground, often referred to as swales or depressions, into your landscape can often be a helpful way to prevent water damage to your home. It's often ideal if the depression in your landscape leads to an area such as a rain garden that can better absorb excess rainwater. It can also be helpful to make sure that your swales and other areas of depression in your landscape are free of debris.

Your landscape can serve as a useful tool when managing outside flooding. Adjusting your rain spouts, storm-proofing your driveway and introducing depressions into your landscape can often help to protect your home from water damage during a rain storm.

Storm Damage to Your Business May Be Tax Deductible

10/26/2019 (Permalink)

Properties destroyed by an earthquake A casualty loss may result from an earthquake, blizzard, hurricane or tornado

Storm damage to your Dellwood, NC, business can be very expensive. Fortunately, you may be able to deduct the expenses from your tax return.

What Losses Qualify for a Deduction?

A casualty loss is any loss or damage that results from a sudden, unexpected or unusual event. The following events may result in a casualty loss:

  • blizzard
  • hurricane
  • tornado
  • severe thunderstorm
  • fire
  • earthquake

Unlike personal losses that have to be reduced according to adjusted gross income, for a business the entire casualty loss, minus any insurance reimbursement, is tax deductible. Generally the loss has to be claimed in the tax year it occurred. However, for areas the President declares federal disasters you may have the option to claim the loss in a different tax year.

Record-Keeping for Tax and Insurance Purposes

For tax deductions and insurance claims on storm damage, it is important to have records proving your loss. In addition to a stock inventory, you may wish to take an inventory of other business supplies and equipment. Include the purchase date and price, plus receipts for big-ticket items such as computers and heavy machinery. Photographic or video documentation will also be helpful. This inventory can be stored in either a physical safe or in cloud storage. After the storm has passed, you will need to document all unsalvageable items. Detailed photographs or video is helpful here as well. Depending on the type of damage and how many other claims are processed in the area, you may or may not be able to wait on an insurance adjuster to visit before you start repairs. If you begin cleanup before the adjuster sees the property, make sure to record all damage before you begin work and keep receipts for all expenses incurred during the restoration process. You will also need to keep these receipts as evidence for tax purposes.
Whether you use a tax refund, insurance money or other funds to address storm damage to your business, a certified restoration service can help you get your business back up and running quickly and safely.

What To Do First If Your Basement Floods

10/17/2019 (Permalink)

Completely flooded basement with line marking maximum water level higher than 7 feet. Basement flooded in Cherokee, NC

Too many homeowners have gone to the basement, only to find water has somehow infiltrated and caused a flood. A basement flood in your Cherokee, NC, home can be stressful for you and your family, and you may not intuitively know what to do first. This discussion of the early stages of flood intervention may help you begin tackling the situation.

Prioritizing Safety

A home flood presents unique challenges, such as how to stop the water source and address safety at the same time. Before you step into any pooled water, you may want to consider these important precautions.

Keeping children and pets away from the flooded area
Avoiding contact with electrical wires or fixtures
Disconnecting your electricity
Wearing waterproof boots and gloves
Opening windows and using fans to begin drying and ventilating

Once you have addressed safety, you can focus on stopping whatever caused your basement flood. If you were unable to disconnect your electricity, it’s recommended you call a professional remediation service before moving forward.

Stopping the Source

Whether a broken pipe, an extreme weather event or something else caused your flood, it’s important to identify and stop the source as soon as possible. You may need to locate and turn off your water main if the source is a broken pipe, or check your house perimeter for pooled water and clear any drainage problems. Once the situation is stable, you can begin thinking about cleaning up.

Determining Your Strategy

Once flooding has stopped, you can assess the best cleanup strategy and contact the necessary professionals. If you have an inch or less of water, you can remove the water with a wet vacuum. If the water is deeper, it may be necessary to solicit professional assistance. This is also a good time to inform your insurance agent and discuss any applicable insurance coverage.

A basement flood presents complex challenges, and you may not automatically know what to do first. Focusing on safety and preventing further damage are your first concerns. Once the situation is stable, you can formulate your cleanup plan and start the road back to normalcy.

3 Fire-Prevention Items Every Home Needs

10/10/2019 (Permalink)

Smoke detector Some smoke alarms have 10 year batteries

Have You Ever Used a Fire Extinguisher?

Most people haven’t. A fire can cause devastation to both structures and personal property. No one thinks a fire will happen to them, yet US fire services respond to over 300 thousand home fires each year. Fire preparedness is often the best defense against serious fire damage. This discussion of essential home fire-safety equipment may help you make the best choices for your unique situation.

Smoke Alarms

A working smoke alarm will loudly notify you of smoke or excess heat. If your alarms are malfunctioning, you may never get the warning. It’s important to maintain your smoke alarms so that they will behave as designed if you need them. Consider the following practices:

  • Testing your alarms monthly to confirm proper operation
  • Replacing batteries every six months or
  • obtaining a unit with a built-in 10-year battery
  • Vacuuming the dust and cobwebs off of the alarm openings

If you stay current with inspection and maintenance, smoke alarms can be your first line of defense in case of a home fire.

Fire Extinguishers If you do have a fire, you will undoubtedly be grateful if you prepared several well-placed extinguishers in your home. It is prudent to place a fire extinguisher near potential fire sources, such as kitchens and gas lines, without locating them directly at the source. There is no time to read instructions in an emergency, so it helps to pre-read directions to familiarize yourself with the operation.

Fire Sprinklers

While not required in homes, sprinklers can help control a fire while first responders are on their way. They also have the advantage of activating whether you are home or not. Sprinklers can mean the difference between total structure devastation and a little soot and water damage.

Fire preparedness can save your Maggie Valley,NC, home and property in the unfortunate event of a fire. Working smoke alarms, fire sprinklers and a nearby fire extinguisher are all important elements of a proactive plan to minimize property damage from a home fire.

What Is Category 3 Water Damage?

9/30/2019 (Permalink)

Someone extracting water from the floor with a vacuum Commercial water extraction in a Bryson City, NC building

Cleanup Procedures for Dirty Water

Category 3 water damage is the worst kind of water damage to have because it is considered to be caused by contaminated water. Two common sources of category 3 water are flood water and dirty toilet water. Unless the affected area is very small, clean up requires the help of a professional restoration company. They have the proper skills, equipment and protective gear to get your property back to normal as quickly as possible. There are a number of professional cleanup procedures for dirty water.

1. Initial Assessment

When the restoration company first gets onsite, they will assess where the water is coming from and stop any further damage from occurring. They will move or protect any items from further damage. In a toilet overflow situation, the source of the leak will be stopped, and you may need to have a new toilet installed when cleanup efforts are over.

2. Water Extraction

They will begin the cleanup effort by performing water extraction using special equipment that speeds up the process.

3. Disinfection

Flood water picks up everything along its path including germs, viruses and bacteria. Since the water is considered to harbor bacteria and other organisms, a biocide or disinfectant will be applied to any surface the dirty water may have come in contact with. Disinfection may occur throughout the process.

4. Removal of Items

Any items that have sustained damage may be removed and disposed of. This could include furniture, drywall or other building materials.

5. Dry the Area

Special drying equipment will be brought onsite used to increase the airflow to thoroughly dry the area.

6. Return to Normal

Once the location has been cleaned and dried, the company will replace any building materials that were taken out. After this, it should appear as if nothing ever happened.
If you have experienced category 3 water damage in Bryson City, NC, you can get back to normal with the help of a professional restoration company that specializes in flood water cleanup.

Mold Damage Emergency Tips

9/22/2019 (Permalink)

ceiling fan hanging from wood slat ceiling Since mold spores can travel through the air, it is important to stop the spread as quickly as possible. Turn off your fan.

When moisture invades your residence, you run the risk of having mold grow and spread around your home in as little as 24-48 hours. Black mold is one of the many types of this fungus that can grow on damp surfaces. If you suspect you have mold damage in Brevard, NC, there are a few emergency measures you can take to begin the mold remediation process.

Immediate Actions

Since mold spores can travel through the air, it is important to stop the spread as quickly as possible. You can reduce the chance of the spores spreading to other areas by taking a few preventative measures before beginning mold cleanup:

  • Turn off HVAC system
  • Turn off water
  • Turn off fans
  • Avoid cross-contamination

Check High-Risk Areas First

Mold is likely to grow when spores land on moist, fibrous material. Examples of this type of material include wood, fabric, carpet, and drywall. You can easily inspect the surface of these areas for black mold by looking for clusters of black specks that were not there before. Other types of mold range in color from yellow to pink.

Check Unseen Areas

Mold can grow anywhere there is a moisture problem. After checking obvious areas, look closer at materials that have sustained water damage. Even if you cannot see mold, it may be lurking nearby. For example, if your carpet looks fine on the outside but feels damp under your feet, it could have mold growing in the pad. If you smell a musky odor but cannot find the source, you likely have mold lurking in your home and need the help of a professional.

If you suspect mold in Brevard, NC, you can take immediate steps to reduce the likelihood of mold spores traveling around your house. If you find black mold or suspect unseen mold, you need to hire a mold remediation expert to return your home to its pre-mold condition.

Flood-Damaged Homes Require Complete Decontamination

9/11/2019 (Permalink)

Someone wearing a white protective gear with google, helmet and gloves Someone using protective gear

Flood-Damaged Homes Require Complete Decontamination

Your home can experience different types of floods. Those from a broken water main or plumbing failure are the least toxic. Sewer backups, swarming with bacteria, are a more severe problem. Worst of all are the floods that enter through the front door. They are the most toxic and have extensive cleaning requirements. Expect this type to flood your home with:

  • Sewage
  • Fertilizer
  • Pesticides
  • Industrial Chemicals
  • Petroleum products
  • Contaminated mud

Floods Are Serious Health Hazards

One of the most critical cleaning requirements involves personal safety. Each worker should have a toolkit that includes protective gear. They should never come in direct contact with contaminated material or surfaces. At a minimum, these toolkits should include:

  • Work boots
  • Waterproof work gloves
  • Hardhat
  • Mask

It might also be a good idea to make sure that the workers’ vaccinations are current. Tetanus is one common vaccination that may need updating. Protection from typhoid fever and other flood-borne diseases could also be important.

Flood Clean Up Happens in Stages

Early-stage cleaning after a flood closely resembles demolition. It involves emptying the basement, removing debris and shoveling mud out of the home. Put drying equipment in place at this time.
The next stage involves dealing with the contents. Move Items unaffected by the flood to a safe, dry location away from the home. Send Items that require restoration out to the service providers. Dispose of carpets, fabrics and other expendable items.
Finally, clean and disinfect all exposed surfaces. A commercial flood disinfectant will kill the bacteria. A solution of chlorine bleach will clean, kill bacteria and destroy mold spores. Unfortunately, the chlorine solution leaves an unpleasant odor behind. If you decide to do both, do them as separate steps. Mixing the two chemicals could release dangerous toxic gas.

Flood Clean Up Is a Big Job

The cleaning requirements of a flood-ravaged home can be overwhelming. There are flood damage restoration specialists just a phone call away in the Waynesville, NC, area. Their training, experience and special equipment make them an excellent choice for the job. They are Here to Help.

Replacing a Leaking Toilet

8/26/2019 (Permalink)

Leaking toilet in a Dunns Rock, NC

A leaking toilet is a problem that most homeowners will encounter at some point. Many common toilet repair techniques can be completed by the homeowner, although further complications may require the help of a professional. Understanding the cause of the leak, and the steps needed to mitigate the problem, are vital to limiting water damage in the home.

Leak Causes

When a toilet leaks, water often appears at its base. When this occurs, it is vital to quickly diagnose the source of the issue. The most common reason for a leaking toilet is damage to the wax seal. Over time, this area wears away and begins to allow water to seep through at the base of the toilet. Other common causes include the following:

  • Loose supply tube: This is the tube that connects the toilet tank to the home’s water supply.
  • Faulty shutoff valve: The valve is connected to the supply tube and controls the flow of water into the toilet.
  • Cracked tank: The tank holds the toilet’s reserve of water.

Replacing a Toilet

When it becomes clear that the toilet needs to be replaced, you must begin by shutting off the water supply and draining the tank and bowl. Remove the supply tube and the bolts holding the old toilet to the floor. Then gently rock the toilet until the wax seal is broken. Once the toilet is removed, ensure the flange and its parts are free of cracks, and be sure to scrape away the old wax. Add the new wax seal, connect the supply tube, and bolt the toilet over the seal.

When to Contact a Professional

Those who are uncomfortable with home repairs, lack the strength to maneuver the toilet, or have multiple complications from their leaking toilet should consider contacting a professional for help. Likewise, your bathroom may have experienced water damage, which can lead to harmful mold growth. Consider contacting a water damage remediation specialist in Dunns Rock, NC, to assess the situation. Working quickly to identify the cause and working to fix the leak will minimize further damage in your home.

The Cleanup Process Following a Commercial Fire

8/12/2019 (Permalink)

Roof tarp service in Retreat, NC

If you've experienced a fire at your commercial building in Retreat, NC, you may be wondering what the next steps are. The proper fire restoration steps, including smoke damage, need to be taken in order to ensure that your business is up and running as quickly as possible. Here is what you can expect in the upcoming weeks.

Board-Up and Roof-Tarp Service

You should never enter the building before it has been checked and cleared as there could be structure damage. A professional fire restoration company will come assess the situation and create a plan of action. They will go ahead and secure the building so that further issues do not arise. Extreme heat often causes windows to break, so they will likely need to board up those up and put tarps over the parts of the roof that are missing or damaged from the flames.

Smoke and Soot Cleaning

Smoke damage extends beyond just the items that were affected directly by the fire; it often seeps into materials that were never even burned. Smoke cleaning involves using special equipment to remove soot damage and odor from all surfaces, such as the carpet, walls and even your personal items.


This is the part where the professionals work to get your building looking the way it did before the damage occurred. Depending on the size of the fire, this may mean just a few minor repairs, or it may require quite a bit of reconstruction. Your business may need to relocate during this time so that the construction does not interfere with every day tasks that you and your employees are trying to complete.
It is important to begin cleaning up right away so that you can be back in business as soon as possible. Hiring a professional fire restoration company in Retreat, NC, that is able to handle everything from smoke damage to water removal can make the process go much faster and smoother.

What Is Mold?

7/23/2019 (Permalink)

Mold growing on walls in the basement Mold can grow in basements

What is Mold?

Mold is a type of fungi that can be found just about everywhere. There are good types of mold, such as those used to cure or ripen cheese, as well as bad types, like the toxic black mold most people are familiar with. Mold can grow both outside and inside buildings of all sizes. It grows best in damp, dark areas but can survive for some time in a dry environment. There are many places for mold to grow in buildings:

  • Bathrooms
  • Crawl spaces
  • Basements
  • Anywhere there is constant moisture or leaks

Moisture Problem

If you have discovered a moisture problem in a large commercial building in Hazelwood, NC, there is a good chance mold is present, especially if it’s an old problem or in an area that is constantly warm and humid, or leaking. Even if you can’t see mold, you can probably tell something is off by the way the area smells.

Mold Cleanup

Completely removing mold from a building can be a challenge, especially if it’s a problem that has gone unnoticed. Black mold spores can spread easily and become airborne when even just slightly disturbed. If you attempt to take care of the problem, and just a small amount is left behind, it will continue to multiply until you have another full-on infestation.
The EPA provides a detailed guide describing strategies for identifying causes of indoor air quality problems and gives some mitigation strategies for less severe issues. This can help you decide whether the problem can be solved, or if you will need additional help from a specialist.

Mold remediation professionals and the EPA can teach you more about mold and indoor air quality in commercial buildings. Black mold problems only become worse with time, so to maintain the structural integrity and air quality of the building, it’s important to consult with the professionals to get an assessment of the situation and determine the safest and quickest route for remediation.

Renters Insurance and Fire Damage

7/17/2019 (Permalink)

A renters insurance policy can help you recover quickly from fire damage to your home

A fire in your Hazelwood, NC, home can be a stressful event, particularly if you are a renter. Having a good renters insurance policy can put your mind at ease.

Types of Coverage Available

A typical policy may include coverage for any or all of the following:

Liability covers payments made to a third party for any damages or injuries sustained during a fire that are deemed to be the fault of the renter.
Medical payments coverage makes payments to third parties who were injured during the fire (even if the renter is not at fault for the fire).
Loss of use coverage aids the renter in paying for other accommodations while the home is being repaired by fire restoration experts.
Contents coverage pays for the damage done to the renter’s personal belongings during the fire. It is important to have “replacement value” coverage rather than “actual cash value” coverage on your renters insurance policy. This means that the insurance company will pay out enough for you to replace the items rather than only paying out what those belongings were worth at the time of the fire.

Importance of the Home Inventory

The specific process for filing a claim varies depending on the insurance company, but generally documentation of the fire damage is required. Ideally, you should do much of this documentation before you are the victim of a fire.
It is important to keep an inventory of your belongings, basically a list of everything you own and how much it is worth. It is a good idea to save receipts, especially for expensive things like furniture and electronics. You may also want to keep appraisal records for antiques and collectibles. Photos or video of your belongings should also be included in the inventory so they can be compared to the photos or video you take after the fire.
A fire in your home can be a major disaster. Fortunately, there are several types of renters insurance policies that can help you and your family recover more quickly.

How To Keep Your Sump Pump in Top Condition

7/9/2019 (Permalink)

A happy pump means a happy home!

How To Keep Your Sump Pump in Top Condition

Living in Dellwood, NC, you probably know that flooding can be a problem certain times of year. You might also have a damp basement that occasionally allows water to seep in. A common solution for keeping accumulated water away from your home is a sump pump. It has a demanding job, so keeping it in working order can be a priority.

Debris Clearing

The most basic of tasks to perform is a periodic walk-through to check for debris that may be blocking various entrances and exits of the system. If it gets too backed up you may notice water damage, in which case you should contact a water damage remediation service. This type of pump maintenance will also help you to become more familiar with the workings of the pump itself. Some key areas to keep clear are the:

  • discharge pipe
  • vent hole
  • intake screen
  • pit containing the float component

Power Source Maintenance

A sump pump can't function without power, so be sure to keep it properly supplied. It is standard to replace the battery every two years, unless told otherwise by the manufacturer. If it uses a plug, make sure it is connected to a ground fault circuit interrupter (GFCI) type outlet. Try to keep the cord in good condition- in case something happens, it is a good idea to have a replacement cord on hand just in case.

Regular Testing

You'll want to routinely make sure that the float within the pit is able to trigger the pump to turn on like it should. To confirm this, it is easiest to fill it with water yourself to watch the process- you could use a bucket or hose. This should be done after all debris has been cleared. If you catch it early, you'll have time to get it repaired before it's needed.
A sump pump is well worth its salt if you happen to live in a wetland area or experience flooding often. To avoid water damage to your home, prevention is the best solution. A happy pump means a happy home!

The Importance of Cleaning Smoke Damage After a Fire

6/28/2019 (Permalink)

Smoke damage is an unfortunate situation for your business, but it is manageable with the professionals in Cherokee, NC

The Importance of Cleaning Smoke Damage After a Fire

A commercial fire is a nasty affair, in more ways than one. First, there’s the emotional shock of the fire itself and the loss of property. Then, there is the secondary harm that comes from smoke damage. This can create odors that will remain in the wood, fabric and electronics of your business unless it is professionally cleaned after a fire damage assessment. It’s important to note that damage from smoke should be covered by your insurance policy, even if it comes from a nearby building.

Call in the Experts

If you experience a business fire in Cherokee, NC, it’s smart to call in a fire restoration team as soon as possible. The team is trained to take care of soot damage and clean out the odors from smoke and water damage. Advanced equipment will be used, including the following:

  • Industrial fans and dehumidifiers
  • Industrial air scrubbers
  • Fogging equipment
  • Dry cleaning equipment
  • Professional grade cleaners and sanitizers

Smoke damage is insidious and can permeate the entire building. Specialized techniques are required to fully clean the walls, fabric, flooring and other items from the odors of smoke and soot.

Rely on the Professionals

The goal of smoke cleaning is to bring your building back to pre-fire conditions as soon as possible. Time is of the essence when it comes to bringing your business back in line. Everything should look good, and no unpleasant odors should be present. A thorough job of cleaning and sanitizing will also prevent the growth of mold in the future. Restoration is the final stage, where items that cannot be cleaned are repaired or replaced. This could include work on drywall, fabrics and carpeting and putting down a fresh coat of paint.

Smoke damage is an unfortunate situation for your business, but it is manageable with the professionals in Cherokee, NC. You can get your business up and running quickly in a building that is clean and free of smoke odors.

Mold should be left to the professionals

6/27/2019 (Permalink)

SERVPRO of Haywood & Transylvania Counties working to remediate mold in this home.

When you are considering the problem of mold damage in your home, you may not believe you need mold inspection. After all, if you can see the mold already, do you need an inspector to tell you it’s there? However, what you may not realize is that mold comes in various strains, and each strain requires different remediation techniques. If you want to fully eradicate the mold in your home, you need an assessment from a trained professional, and here’s why.

Why Mold Testing Should Be Left to the Professionals 

  • A Waynesville, NC mold remediation expert can identify the species of mold in your home and figure out where it is hiding. 
  • A professional can provide mold cleaning tips based on the species of mold you’re dealing with. 
  • A professional knows that spores are everywhere and will conduct an air quality assessment throughout your entire home, not just in areas with visible mold damage. 

You Get What You Pay For 

Many homeowners opt to buy at-home testing kits to save money, but the truth is that DIY tests can cause more monetary waste than savings. At-home kits are designed to pick up the presence of mold (which all homes have) but cannot indicate from where a problem originates or what species of mold is present. This is unhelpful when it comes to mold cleaning and remediation efforts. 

When homeowners rely solely on at-home test kits, they may miss spores or existing growth when cleaning. In other instances, they may invest in mold remediation efforts for an entirely different species of mold, which would do nothing to kill the species currently invading their home. Mold growth left unattended can eat away at a house’s structure and cause costly problems. 

Professionals can detect dangerous levels of mold and give homeowners accurate assessments of where mold is hiding and what cleaning need to be done to kill that particular species. If you don’t want your mold cleaning efforts to go to waste, invest in a professional inspection. Anything less may prove to be a waste of your time and money. 

Follow These Steps if You Find Water Damage in Your Building

6/18/2019 (Permalink)

Commercial cleanup in Cherokee, NC

Imagine the shock if you were to find a flood in your basement, under sinks or on the floor of your kitchen or bathroom. Perhaps you've experienced this ordeal before. Water damage can create a host of problems for you in your Cherokee, NC, building, even if it's only a moderate amount. It's critical that you act quickly and follow effective protocol to get a handle on this incident before it gets worse.

How Does It happen?

Flooding can occur on your property in a number of ways. The severity of problems can vary depending on the cause or the duration in which water infiltrated your office space. Here are some common culprits:

  • Broken pipes
  • Backed-up sewer line
  • Weak foundation
  • Poorly situated rain gutter and downspouts
  • Significant rainfall in a short amount of time

Get To Safety

In the most severe cases where massive amounts of water are coming into your building, the water damage can be catastrophic. If a broken sewer line is the causing the issue, there's probably black water in your office. This can be lethal, so it's essential that you evacuate immediately.

Call Your Insurance Company

Once you're safe, call your insurance representative and detail the issue. If possible, take photos of the affected area and the damage.

Call the Professionals

Next, select a reputable flood remediation team. A professional company has the skills, experience and equipment to perform water cleanup, to sanitize your facility and to rebuild or restore floors, walls, ceilings and other areas. Also, your insurance company will work closely with the restoration team to ensure prompt cleanup and claim payment. Don't try to perform these tasks on your own.
The right company is equipped to take care of even the worst water damage issues. You can have peace of mind knowing that you can soon be back in your building, safely and comfortably.

3 Things Homeowners Should Know About Secondary Damage

6/11/2019 (Permalink)

Black mold can appear after a flood

Consider the Damage that Occurs Following a Flood

When your home in Maggie Valley,NC, floods, it can be overwhelming to think about the damage that has occurred. Though the majority of homeowners know what impact flooding can have on a home, many don’t consider the damage that occurs following a flood, such as black mold growth.

1. Frequent Causes
There are various causes of secondary damage after a flood occurs. After homes are affected by flooding, additional damage often occurs if water is not removed from the home in a timely manner. However, even if water is removed quickly, high humidity levels in the home can also cause destruction over time. In order to prevent additional damage, it can be helpful to keep the home as dry as possible by removing water quickly and using dehumidifiers to keep the air dry in the home as well.

2. Common Examples
After a flood, there are several types of consequential damage that frequently occur. Black mold and other types of mold often appear in the home shortly after a flood. Mold can grow on a variety of surfaces, including on drywall, carpets, furniture and more as a result of high humidity levels. Additionally, certain building materials, such as plywood, may begin to break down if they are exposed to water.

3. The Cost of Restoration
When considering the cost of restoration, it’s often useful to consider consequential damage that may be hidden. Mold growth and the breakdown of materials may not be immediately obvious after a flood. However, removing mold from a water damaged home and replacing items can be time-consuming and expensive, and it’s often helpful to employ water damage restoration experts. Professionals can help to determine what items should be replaced and what items can be restored.

Though a flood can cause a great deal of primary damage to a home, consequential damage often occurs as well. Knowing that black mold growth and other types of secondary damage may occur after a flood can make it easier to prepare for disaster.

What Happens to Items With Mold Damage?

5/26/2019 (Permalink)

Black mold growth on the wall The black mold cleanup process extends not just to the structure of your home but the items inside it.

When you need mold cleaning in your home in Brevard, NC it is normal to be worried about all your belongings that are affected. While some of them may have to be thrown away, it is possible that many of them can be restored with the proper equipment and procedures. Mold cleanup experts can test your items and tell you which ones can be saved. Here are three examples of the methods they may use to do so.

1. Dry Cleaning

Clothing and other textiles can often be dry cleaned to get rid of mold damage. Many technicians use an Esporta machine to clean soft items such as:

  • Clothes
  • Bedding
  • Stuffed animals
  • Leather
  • Shoes
  • Helmets

Even if an item seems like it just needs to be thrown away, it is possible that mold cleaning techniques such as the Esporta can get rid of the fungus between the fibers. Let the professionals try to clean your items before you toss them out.

2. Freeze Drying

Moldy documents can often be restored as long as they are still basically intact. One way that mold remediation technicians do this is by freeze drying. The freezing process isolates the water in the document and robs the mold of the moisture it needs to thrive.

3. Electronics Cleaning

Water is not a friend to your television or computer. Not only can it harm the circuitry, it can also lead to mold. If you think any electronic equipment has been harmed by mold, don't plug it in. Instead, leave it to the experts. They can inspect it and let you know if it is able to be cleaned or if you should replace it.

The black mold cleanup process extends not just to the structure of your home but the items inside it. If you need mold cleaning after you discover a growth in your home, experts may be able to save more of your belongings than you think.

Do You Need To Install More Fire Alarms?

5/17/2019 (Permalink)

A fire alarm can play an important role in promoting the safety of every occupant in a residence in Maggie Valley,NC

Many homeowners do not realize that more than one or two fire alarms are necessary to give every occupant of a residence advance warning. Here are several fire alarm guidelines from the National Fire Protection Association that homeowners should follow to make sure that every occupant in a residence can hear an alarm.

At Least One Alarm Per Story

Install a smoke alarm on every floor of a residence, including the basement. A few factors may call for an additional alarm:

  • A photoelectric detector can prevent false alarms while cooking
  • Any sleeping areas or bedrooms require alarms
  • A hardwired system may require fewer alarms

In some cases, an alarm on a floor that has bedrooms may function as a sleeping area alarm, reducing the total number of alarms. If one hardwired alarm goes off, the entire system should sound.

An Alarm in Each Sleeping Area

The NFPA calls for installing alarms in sleeping areas, or the corridors outside of bedrooms. The fire alarm per floor requirement may be satisfied by a sleeping area alarm, or an additional alarm may be necessary.

An Alarm In Each Bedroom

A smoke alarm should be loud enough to wake any occupants who are asleep when a fire starts. Each bedroom should have an alarm. In a residence with two sleeping areas and four bedrooms, at least six or seven alarms are necessary in these areas alone.

A fire alarm can play an important role in promoting the safety of every occupant in a residence in Maggie Valley,NC. If a fire breaks out, these alarms can give residents time to attempt to suppress or extinguish the flames or to evacuate along a primary or secondary path. Prepare for the risk of fire by regularly performing residential fire drills and gathering important contact information for homeowners insurance as well as fire damage and smoke damage restoration.

Innovative Infrastructure To Control Flooding

5/3/2019 (Permalink)

Flood damage in Bryson City, NC

How to Prevent Flood Damage to Your Building

As a business owner there are many things you can do to prevent flood damage to your building. Your building in Bryson City, NC, may also be protected from high water by your city’s infrastructure. Gates, dams and other barriers work to protect not only your property but the whole area from the potentially catastrophic effects of large-scale flooding.

Constructed Barriers

Many traditional methods to stop flooding involve simply creating a barrier to prevent water from one side getting to the other. Barriers take several forms:

  • Dams
  • Levees
  • Walls

Major storms have been known to overcome these barriers, an incident that can further intensify the flooding. To prevent a massive need for flood cleanup services, many cities also have additional measures in place.

Water Gates

Water gates help control the flow of water. When high water threatens the city, gates can be opened or closed at the precise points where it would be advantageous to do so. Most water gates have sensors that set them into motion. Particularly useful are the hydraulic models which function without the aid of electricity. This can be quite useful when the power grid itself undergoes storm damage and cannot be relied upon to work the gates.


Another way that municipalities tackle flood prevention is through redirection. Rather than hold floodwaters off, canals and tanks give the overflow a place to go. Rerouting the water can prevent a lot of storm damage to buildings. Many containers, particularly those strategically placed along waterways, also double as barriers. As they grow heavier with the weight of the water inside them, they form a makeshift dam to keep the body of water from overflowing.

Property owners can take a few precautions to protect their buildings from high water during an intense storm, but most cities have the resources to enact real prevention. While storm cleanup methods are important to have in place, preventing major flooding on a macro level is preferable.

Suppression Techniques for Fire

5/1/2019 (Permalink)

Electrical fire can be one of the causes of Fire Damage. It's important to know what started the fire to avoid future damage.

Damage Caused By Other Fire Suppression Techniques

Many dry chemical fire suppression techniques can be as damaging as water. Make sure that the restoration company you choose specializes in repairing damage caused by all fire suppression techniques, including dry chemical fire sprinkler systems.

The Cause Of The Fire Must Be Determined

If the firefighters didn't determine the cause of the fire, make sure that the restoration company will investigate the cause of your commercial fire damage and repair it.

Make sure that the company considers the following potential causes during the investigation:

  • Electrical Fire
  • Utility Room Fire (can be caused in multiple ways, including by electrical fires)
  • The Heating System (sometimes an electrical fire and a common cause of utility room fires)
  • Cigarettes
  • Cooking

All of these fire starters have to be taken into consideration to provide the proper prevention for a future fire.

3 Things FEMA Can Do for You After a Storm

4/25/2019 (Permalink)

When you have experienced a natural disaster, sometimes the help you receive from your insurance company is simply not enough.

If your Brevard, NC home has been damaged in a storm, you might not know where to turn for help. In many cases, the Federal Emergency Management Agency can provide the assistance that you need. If you qualify, here are just a few things that you can expect FEMA to do for you during an emergency.

1. Inspect the Property

Sometimes, you may be required to provide information about the state of your home to FEMA. In this case, they will send an inspector to look over the property. The inspector will then take pictures and note all of the damaged areas and belongings, making sure to document the destroyed property in detail.

2. Provide Financial Assistance

Even if you file an insurance claim, you may still be eligible for additional assistance. This could cover a wide variety of expenses, including housing assistance such as home repairs done by an emergency restoration company, or rent payments for temporary housing if your home was severely damaged in the storm or flood. It may also cover other items like medical costs, transportation, childcare and funeral arrangements, among others.

3. Find Additional Services

In some cases, particularly if there has been extreme flooding or damage in your community, you may be eligible for additional services outside of financial assistance. If you are unable to find housing, you may be given a temporary housing unit. If you have lost your job as a result of the disaster, you may qualify for unemployment services and benefits. In order to address the emotional and psychological distress that is sometimes caused by a disaster, crisis counseling is offered as well.

When you have experienced a natural disaster, sometimes the help you receive from your insurance company is simply not enough. If you believe that you need additional assistance, then contacting FEMA is something to consider. They can help to address a wide variety of needs for you and your family.

Two-Floor Cleanup: How To Handle Significant Toilet Overflow

4/18/2019 (Permalink)

Sewer damage is nothing to ignore, especially if it affects two or more floors at your office.

The next time a toilet overflows in your Brevard, NC office probably won’t be the first occasion, nor will it likely be the last. This situation may be unsightly and unsettling, but it won’t often cause great alarm. However, the most severe toilet flooding could introduce sewer damage to your building. This may result in problems with the floor, including at the point where the flooding begins as well as the floor below. It’s vital that you and your building manager know how to properly handle this incident.

What’s at Stake?

A little bit of toilet water on the floor requires no more than a mop and some ordinary cleaner. But if the flooded toilet covers a large area and seeps into the level below, there may be some risks to your building and employees:

  • Overflowing toilet water could bring black water into the building, which contains harmful materials.
  • The water could damage the floor, subfloor, ceiling tiles and drywall.
  • This sewage problem could shut down your operations for a time.

What You Need To Do

If a toilet overflows and damages parts of two or more floors, don’t panic, but quickly get to work on removing the wet materials. Put on a pair of gloves, along with other protective gear, and tear out the affected ceiling, flooring and drywall, as needed. Remove other wet and damaged items as well. Then, before you try to tackle much more on your own, call a professional sewage company that specializes in commercial cleanup.

How the Pros Handle It

A cleanup team will inspect the sewer damage and evaluate the next steps. The crew will alert you as to whether you need to evacuate the building. The technicians will not only clean up the water, but they’ll dry and disinfect every square inch the water touched. The professionals will replace and restore all damaged parts of your building too.

Sewer damage is nothing to ignore, especially if it affects two or more floors at your office. Fortunately, you can play a key role in the mitigation process. The right professionals will do a thorough job in making your workplace safe once more.

How To Keep Mold from Spreading in Your Business

4/10/2019 (Permalink)

Mold spores can easily spread throughout a building and identifying a high number of spores in a timely manner is often important.

How To Keep Mold From Spreading In Your Business

The mold cleanup process can vary depending on how much or how little mold has spread in a building. It can be valuable to understand ways you can stop the spread of mold in your business in Brevard, NC.

1. Quick Identification

Mold spores can easily spread throughout a building and identifying a high number of spores in a timely manner is often important. A high number of spores often occurs as a result of water damage, and the sooner the cause of the growth is identified, the sooner cleanup can actually begin. If water is leaking or an area has been flooded, it can be helpful to turn off the water to your building in order to decrease the likelihood of mold spreading to other areas of your building.

2. Containment

Mold containment is a crucial step in the mold cleanup process that mold damage and remediation experts use to prevent mold from moving to other areas in a business. Containment methods involve isolating the areas that are affected by mold and taking various steps to stop the spores from leaving the contained area. In order to bring the number of spores down to an appropriate level, air filters are used. Since moving air makes it much easier for mold to spread, fans are also turned off along with heat and air conditioning.

3. Removing Items Affected by Mold Growth

After mold has been identified and contained, items that have been damaged are removed from the business. Though containment methods and air filters make it less likely that mold will spread, taking items that have been damaged by mold further reduces the likelihood of mold spreading. After damaged items have been removed from the business, professionals will determine whether items can be restored or if they should be replaced.

Knowing ways to keep mold from spreading can make the mold cleanup process cost-efficient and quick. Identifying mold in a timely manner, containing mold and removing items that are moldy can help to prevent mold from spreading throughout your property.

The 5 Most Useful Claims Inventory System Features

3/24/2019 (Permalink)

SERVPRO of Haywood & Transylvania Counties is always prepared to take care of our customers.

The 5 Most Useful Claims Inventory System Features

Mitigation and restoration companies can provide insurance agents and adjusters with information they need through a claims inventory system. This system supports the timely processing and settlement of each insurance claim. Discover five useful features of the SERVPRO Claims Information Center.

1. Individual Claim Information

After a local franchise assesses damage at a commercial property, mitigation and restoration professionals will calculate an estimate. The Claims Information Center makes estimates and information about damage available to insurers.

2. Types of Claims

A claims inventory system can enable insurance representatives to perform research. This system makes it easy to access information about the types of claims made in a county, state, region and across the country. This information enables insurers to compare an estimate to data for similar types of damage to ensure that the quoted cost is reasonable.

3. Causes of Loss

Data about causes of loss in the surrounding region can also be useful when settling an insurance claim. This can help an insurer assess risk levels and make informed decisions about coverage and rates.

4. Job File Costs

Comparing mitigation and restoration job costs is also important. This information may expedite claim settlement by ensuring that an individual estimate is within the average price range for the type and degree of damage.

5. Company Comparisons

The Claims Information Center also makes it easy for insurers to check on the quality of service offered by a franchise location. This information includes response times and performance data that can help an insurance agent determine whether a local SERVPRO franchise is the right choice for a job.

These features set the Claims Information Center apart from other inventory systems. Insurers should seek out a mitigation and restoration company with an electronic system that makes it easy to do comparative research and access insurance claim information for a commercial client in Brevard, NC.

Steps To Take After a Pipe Break

3/16/2019 (Permalink)

Water can quickly cause a great deal of damage to a home, and it’s often important to turn off the water in a home as soon as possible.

Steps To Take After A Pipe Break

Bursting pipes can quickly wreak havoc on homes in Waynesville, NC and feeling uncertain about what to do next can make the situation more stressful. Knowing how to react when pipes have burst can be useful to homeowners.

1. Stop Water Flow

When a broken or busted pipe causes flooding in your home, it’s common to feel stressed and overwhelmed. Water can quickly cause a great deal of damage to a home, and it’s often important to turn off the water in a home as soon as possible. Knowing how to turn off the water in your home prior to a pipe break can save you valuable time and can mitigate the amount of damage that occurs.

2. Make a Claim

After you’ve stopped water from continuously flowing from the bursting pipes, the next step is to make an insurance claim. Your insurance company can inform you what costs will be covered and can provide you with important information about steps you should take next. Generally, insurance companies will send an adjuster to view and document the damage in your home in order to give you an accurate estimate.

3. Call Cleanup Services

One of the most important steps homeowners can take after the damage has been mitigated a claim has been made is to call cleanup services. Though you may be tempted to try to fix your broken pipe on your own, the process can often be complex. Additionally, a cleanup service will know how to safely sanitize and restore your home without causing further damage to the structure of your homes or the items within the home.

By stopping the flow of water, making an insurance claim and quickly calling cleanup services, the issues caused by bursting pipes can be mitigated quickly. If your home has sustained been flooded from a pipe break, it might be helpful to work with water damage restoration experts

Which Mold Species Grow On Bread?

3/7/2019 (Permalink)

It is difficult to identify any type of mold by sight alone.

Which Mold Species Grow On Bread?

Almost everyone has encountered bread mold. Mold converts bread starches into sugars, which serve as a high-energy food source to fuel fungus growth. Here are four genera of mold commonly found on bread.


It is difficult to identify any type of mold by sight alone. This genus tends to appear as spots on bread and has a few other distinctive features:

  • Fuzzy texture
  • Yellow or light green
  • May appear in other colors

Some species of aspirgillus produce mycotoxins. Try to avoid eating bread on which any type of mold is growing.


There are more than 500 species of Cladosporium. This variety of mold has a few common characteristics when growing on bread. Look for smooth round spots that are black, brown or dark green in color. Cladosporium may also have a strong odor. Dispose of contaminated bread and adjust storage conditions to prevent reoccurrence.


The penicillum genus often appears as another fuzzy variety of mold on bread. This type of mold may be distinguished by its blue, green, gray or white color and fuzzy texture. Penicillium is a common type of fridge mold. Avoid eating contaminated bread, as these species of mold may produce mycotoxins.

Rhizopus Stolonifera

Black bread mold is one of the most common types of fungus found on bread. Rhizopus stolonifera has several distinctive features:

  • Starts as circular patches
  • May be blue, green or white near the base
  • Black spores grow on ends of hyphae

The black color of this mold species will emerge over time. Left alone, it may grow to cover the surface of bread.

It is possible to prevent the spread of bread mold by maintaining low humidity levels and using proper food storage and containment methods. If fungus growth becomes a pervasive problem at a home in Brevard, NC seek the opinion of a professional mold testing and remediation service.

The Correct Steps for Handling Mold Damage

2/19/2019 (Permalink)

Mold damage in a North Carolina home

Understanding mold damage and the process of mold growth is a little intimidating for those who don’t work for a professional mold removal restoration company. Mold damage is problematic, which is something most people recognize right away when they find mold in the home or commercial mold damage at work. However, what most people don’t know is mold damage and mold growth are much more complex, and people should never attempt to handle mold removal without the help of a professional restoration company well-versed in mold removal, remediation, and mitigation services. Mold is fungus, and it requires professional remediation and mitigation to get it under control.

The Dangers of DIY Mold Removal

Hiring a professional restoration company isn’t just a nice idea when people find mold in the home or commercial mold damage. It’s a requirement. It’s not just black mold people must worry about, either.

The common belief is it’s only black mold people must worry about, but all mold has the potential to turn toxic if it’s left untreated. Mold is a fungus that spreads rapidly, grows quickly, and most people have no idea if they’re dealing with regular black mold or toxic black mold.

Mold spores are in the air everywhere, and they need very specific conditions in which to grow. When mold is found in even the smallest around, sometimes it’s mistaken for mildew and people might try to remove it on their own. All this does is cause the fungus to release its spores back into the air where they’ll spread and grow more rapidly. Mold growth occurs in less than three days, and that’s what makes it so dangerous.

Recognizing the Signs of Mold in the Home and Commercial Mold Damage

  • Mildew
  • Fungus
  • Dry rot
  • Smelly odor
  • Deodorization techniques used to clear a smelly odor only work short-term
  • Leaks
  • Flood waters

If a flood occurs, it can cause mold in the home or commercial mold damage to occur immediately. It’s best if home and business owners can remove the water quickly and efficiently to stop and/or slow down mold growth and mold damage. It can also cause mold growth behind walls people don’t recognize without knowing the signs of mold damage that require professional mold removal, remediation, and mitigation.

If there is mold growth behind walls in the home or office, it’s going to become noticeable most often by the presence of a smelly odor. This smelly odor is one people try to mask with whichever form of deodorization works best for them, but the deodorization only covers the smell. It becomes obvious quickly the smelly odor won’t go away permanently with deodorization, which means it might be mold growth behind the walls causing the problem. Most often it’s leaks in a pipe in the wall or a flood damage that causes mold growth behind walls.

Mildew and dry rot are two more common signs of mold damage. Mildew needs the same conditions mold needs to grow, which is a moist location in a warm area with plenty of humidity. If anyone notices mildew at home or work, it usually means dry rot is somewhere and mold is probably growing. Dry rot isn’t something people usually notice as a sign of mold, but it doesn’t occur without too much moisture, so it helps with this issue.

The best thing people can do when they find mold in the home or commercial mold damage is call a professional mold removal restoration company and turn off all the air and heat in the building. This causes mold spores to spread more rapidly, and it’s helpful to do this prior to the mitigation and remediation process beginning. Mold is a problem, but it’s best handled right away and by the professionals for those who want to handle the problem correctly the first time.
Visit http://www.SERVPROhaywoodtransylvaniacounties.com for more information on mold.

How to Deal with Mold Damage the Right Way

2/19/2019 (Permalink)

Bathroom mold removal

Mold growth is never a good thing. How someone deals with the mold damage, and more importantly, the mold removal, is of the utmost importance. People don't want to deal with the problem on their own as that is when they could end up causing the mold to spread. It's best to contact a restoration company the moment someone sees mold.

Identify the Problem

People might not know what the problem is right away. Whether it's mold in home or commercial mold damage, it's important to learn what kind of fungus it is. Mold and mildew are both forms of fungus. Mildew is a lot easier to treat than mold, especially black mold.

There might be a smelly odor coming from the mold growth. If it's mildew, then it's easy enough to clean with a mild product from the store. However, if it resembles black mold or any other kind of mold growth, it's best to call a company that specializes in mold removal to get an expert opinion.

No one should attempt mildew or mold removal on their own, especially not until they know what they are dealing with.

Get Rid of the Smell

Mold growth behind walls can start to create a smelly odor over time. Many people try to handle deodorization on their own by spraying a room deodorizer. However, the smelly odor is because of the mold damage.

Deodorization is needed when there is commercial mold damage, black mold in a home, as well as when there is dry rot. Basically, any time that there is a smelly odor, it's important to schedule deodorization. However, this step needs to be completed only after the mold growth behind walls has been cleared out. Once all the mold is out of a home or business, then it's possible to start working on clearing out the smell.

Say Goodbye to the Mold

Mitigation is often the first step when dealing with mold growth. There might be water damage that is causing the residential or commercial mold damage. Once it's identified where the problem is and what's causing it, mitigation can begin, followed by remediation.

Once the mitigation is done, it's time to deal with the actual problem. The mold shouldn't be disturbed unless it's being done by a professional restoration company. The black mold, mold growth behind walls, or any other fungus could easily spread when disturbed because of the way spores become airborne.

No one wants to deal with black mold or any other fungus spreading. It's why a restoration company needs to be the one to focus on the mold removal because of their equipment and techniques. The remediation will start with an inspection, followed by a plan of what needs to be done.

If there is mold growth behind walls, that will need to be cleared out. If there is black mold, then the building might need to be contained for safety purposes. Whether it's mold in home or commercial mold damage, the same general rules are followed.

Have a Final Inspection

Mold damage is not something to play around with. Once the mold removal is done by a restoration company, then it's a good idea to have a final inspection. This means having a company come in to check to see if there is still any mold in home or mold damage anywhere around. Mitigation and remediation might then need to be scheduled once again.

From there, a restoration company can begin improving the home or business. The remediation will include repairing and replacing items that experienced dry rot. It's not uncommon for flooring and even beams to experience dry rot. However, once the mold spores are out, there will be no more dry rot. Deodorization can then occur and the building is back to normal.

Understanding how to deal with mold damage will make it easier for home and business owners to overcome fungus problems.
Visit http://www.SERVPROhaywoodtransylvaniacounties.com for more information on mold.

What Types of Storm Restoration and Storm Damage Help Do Business Owners Need?

2/19/2019 (Permalink)

Hail damage that strikes the top of the building can cause roof damage

Even the most mild of storms that passes over a building can cause storm damage that the owners can see from the ground and when they get closer to the building. River flooding that occurs when rain causes a local river to overflow can lead to flooding across the city that brings flood water and ground water inside a business. Until the building is dry, safe and structurally sound, the owners cannot let anyone else inside. For any type of water restoration or home restoration, property owners can call on local experts and let them get to work cleaning and repairing the building. These professionals offer all the help that building owners need.

Wind Damage

Many commercial building owners call for help after experiencing some wind damage, especially when it combines with hail damage. Hail looks like large chunks or balls of natural materials that strike the building and leave behind both large and small divots as well as holes. Any hail damage that strikes the top of the building can cause roof damage. A simple roof leak that existed before the storm can worsen and lead to flooding inside. Roof repair experts can fix any holes left behind by the hail on the roof.

Ice Damage and Winter Storms

Anyone running a business in a climate prone to winter storms will find their buildings are susceptible to ice damage like an ice dam. Ice damming is a problem that occurs whenever the temperature rises above the freezing point and then drops back below the freezing point. The water expands and contracts as it freezes and melts, which allows an ice dam to form. Ice damming can cause the gutters to come off the roof and form channels that lead to a roof leak. This roof damage requires professionals who can fix the damage done by the ice damming.

Frozen pipes are common problem that occurs before, during and after a winter storm. The already cold temperature of the ground water moving through the pipes can drop and freeze, which causes frozen pipes. Those frozen pipes can then break and cause ice damage inside the building that requires a flood pump to fix. Other types of ice damage may require professional storm remediation.

Hurricane Damage

In addition to storm damage and wind damage, building owners must also be aware of potential hurricane damage. A hurricane can cause changes to the atmospheric pressure, which makes windows break and the glass inside doors to break. The high winds can cause roof damage, but the rain that comes down can cause flooding inside the building. There is a risk of river flooding following a storm too that causes further hurricane damage. Storm restoration professionals can help with a roof repair caused by flooding, use a flood pump to remove ground water and flood water and use other techniques designed for storm remediation.

Visit http://www.SERVPROhaywoodtransylvaniacounties.com for more information on storm damage.

Three Steps To Removing the Smell of Floodwater

2/19/2019 (Permalink)

Water damage after heavy rains in Waynesville, NC

One of the most devastating natural disasters may be a flood. Not only can floodwater cause an incredible amount of water damage, but it can also lead to mold growth and even sewage loss. This combination often leads to a horrific odor left behind in flooded properties. If you have suffered from a flood in Waynesville, North Carolina following the three steps below can help rid your building of the smell of mold and mildew.

Remove Any Standing Water

The first step in cleaning up after a flood is to remove the water. Whether you are left with a few inches or several feet of water, the cleanup process cannot begin until the water is gone. The longer water stays in the building, the more opportunity there is for mold growth. Additionally, black water poses many serious hazards, so it is important to remove it as quickly as possible. This feat can be accomplished with a shop-vac or sump pump.

Clean and Disinfect Every Surface

Once floodwater is removed, you can start the cleaning process. After tearing out wet materials, scrub every solid surface in the building with water, cleaning products, and disinfectant. Walls, counters, and even the flooring needs to be scrubbed thoroughly to help remove the odor. Disinfectant helps kill germs from sewage loss, making the property safe to use again. However, it can be challenging to remove black water without coming in contact with it, so you may want to contact a professional restoration company.


After giving your building a thorough cleansing, some of the odor should go away. To remove any lingering smell, sprinkle baking soda over flooring and scrub walls with a mixture of water, vinegar, and baking soda. Air fresheners may also be useful in deodorizing your building.

When you try to remove the smell after a flood, simply deodorizing will often not take care of the problem. Mold growth can happen in hidden places when water is not completely removed, and sewage loss can leave a horrible scent for a long time. These three steps are crucial in getting your building to smell fresh and clean again. Visit http://www.SERVPROhaywoodtransylvaniacounties.com for more information on flood damage.

Addressing A Water Damage Crisis Due To Broken Pipes

2/19/2019 (Permalink)

SERVPRO of Haywood & Transylvania Counties can get water remove and quickly begin the extraction process

Water Damage Due to Broken Pipes

The average home and business owner doesn't have even a working knowledge of the sophisticated pipe systems that make for a smoothly functioning environment. Water damage professionals certainly know these systems well, though. They are often to blame for accumulating water in the home. Over time, these pipes can corrode, leading to a pipe break that eventually results in a flooded home. The pipe break may be confined to a single room, such as the kitchen and bathroom, where water pipes reside.

Water damage from a pipe break is a common reason to call restoration professionals. A restoration company can assess water in the home or water in the business and determine if it is a result of a pipe break. When pipes break, it's natural to not immediately know the cause of the leak. All the home or business owner might know is that water is leaking out into the floor and the flooded home is a cause of distress.

Even more distressing, water cleanup after a broken pipe can result in a messy cleanup. Sometimes these pipes are corroded and just plain old, leading to dirty water accumulating on floors and the bottoms of other surfaces. There's no reason to panic and let water damage invade a kitchen or bathroom. A restoration professional can quickly be on the scene to assess the situation and begin mitigation.

In the case of broken pipes, the water is likely to be confined to a single room. If the break is big enough, though the water can quickly accumulate on the floor and begin to spill over into other rooms, making it vital to get speedy water cleanup professionals on the scene. Having experience in these situation, restoration professionals will either know how to stop the leak altogether or they will know exactly what other professionals to bring on the scene to halt the accumulation of water in the home or water in the business.

Mitigation involves several steps that the restoration company will be able to take on first thing upon arrival. They will inspect the area and determine the cause of the water accumulation. Sometimes it's coming from flood damage, sometimes from a supply line break, and sometimes from other sources of water in the home or water in the business. When it's from a broken pipe, it's vital to have the leak stopped before water cleanup.

Once they've inspected and stopped the leak, mitigation continues to prevent further damage. The restoration company will begin by inspecting the scene, extracting water from the area, drying and humidifying the area, cleaning and sanitizing the area, and then restoring anything that was damaged in the break. A supply line break, flooding, or leaking appliance will differ from a pipe problem. Experienced mitigation experts generally know when to skip a step or more fully concentrate on a particular step.

Water damage from a broken pipe can damage flooring very quickly, spilling over onto carpeting, and quickly getting on furniture. Restoration will be necessary if the leak continues for long enough. Water cleanup steps like drying will be an essential part of the water cleanup efforts. If you're wondering why you can't do the drying yourself, keep in mind that deep water is going to quickly begin to damage the structure of flooring. Time is of the essence and only a restoration company is going to have the drying equipment that makes a speedy cleanup possible. The same goes for when pipes leak water in a business. The professionals are the only people with the necessary equipment.

Mitigation experts are capable of extracting and cleaning water due to broken pipes, but they're also capable of helping people who have flood damage from a flooded home, or people who have water due to a supply line break. Flood damage can be an especially tricky cleanup matter, due to the amount of mud and chemicals often found in flood water. No matter what the reason - a supply line break or a flooded home that causes flood damage - you can always call on restoration professionals to get the job done.
Visit http://www.SERVPROhaywoodtransylvaniacounties.com for more information on water damage.

SERVPRO Fire Restoration

2/18/2019 (Permalink)

SERVPRO can take care of soot and smoke damage.

After as residential fire, insurance teams need to have a plan in place to deal with the fire, smoke and water damage left in the aftermath of flames and firefighting. SERVPRO’s fire restoration team can help get a home back to its original state after such a disaster.

Fire Rebuilding Services

SERVPRO is proud to be a one-stop-shop for residential mitigation and restoration needs. The steps that rebuilding technicians will take to restore a Brevard, NC, home after a fire will generally include the following:

1. Emergency Dispatch - A simple call to a SERVPRO 24-hour National Call Center will lead to a quick dispatch of a highly prepared restoration professional in most cases.

2. Inspection and Assessment - After arrival on the scene, SERVPRO technicians will evaluate and test the property to determine the extent of the fire damage and prepare a fire restoration plan.

3. Board-Up and Tarping - After surveying all damage to a home, SERVPRO technicians can secure damaged windows, walls, and roofs with boards and tarps to defend against further damage and unwanted entry.

4. Immediate Water Damage Cleanup - Water removal will clean up the majority of any firefighting water that is present, and will be followed by the use of air movers and dehumidifiers for an even more thorough dry out.

5. Soot and Smoke Removal - SERVPRO technicians are able to use high-tech equipment and special methods to eradicate smoke from all household surfaces.

6. Fire Cleaning - The cleaning and sanitizing step of the fire restoration plan involves the utilization of advanced cleaning and deodorizing processes to restore surfaces and belongings.

7. Restoration - This final step involves minor repairs, paint jobs, and even some major repairs in order to get a home back to its original condition.

Keep in mind that every fire rebuild situation varies, but the steps above will be what dedicated technicians use in the vast majority of situations to get a home back in shape as quickly and thoroughly as possible. Once SERVPRO is done working its magic on a fire-affected home, it will look "Like it never even happened."

Sluice, Don’t Fail Me Now

2/11/2019 (Permalink)

It is essential to understand how your city goes about flood prevention.

Flood Prevention

When moving your business to an area that deals with high water levels, it is essential to understand how that city goes about flood prevention. While you can purchase flood insurance and make emergency response plans, you shouldn’t have to worry that your city isn’t doing their fair share to protect you. There are mainly four types of water control systems used by cities all over the world, and it pays to understand how they work.

1. Dikes

One of the most common tools used to prevent and even stop flooding is a dike. Made of earth and rock, dikes resemble natural structures. This type of barrier originated in the Netherlands where most of the population lives below sea level.

2. Dams

Another barrier used to prevent high water levels; a dam is typically constructed of steel and concrete. These large man-made objects are used to control water levels and also to distribute water for activities, like consumption, industrialization, irrigation and much more.

3. Sluices

A sluice is a pressure activated gate that is used to prevent flooding by essentially using controlled flooding techniques. When water levels are low, the gate remains sealed, but when the pressure increases the gate opens, allowing water levels to fall.

4. Locks

Water locks are used more in the transportation industry but are also a means of controlling water levels. There are two gates connected by a channel. The water level is higher behind one gate than the other. When necessary, the high-level gate opens flooding the channel, this is followed by a similar action by the low-level gate.

Granted, knowing how your city responds to flooding is useful, but when a flood happens, you will need to rely more on your own protective measures. Ensuring that you have flood insurance and a response plan from a disaster restoration specialist in the Waynesville, NC area are likely your best options.

Operating in an area with high water levels can be nerve-wracking. That’s why, while it is important to know your cities preparation plans, it is more important to have plans of your own.

Mold and Evaporative Cooling

1/21/2019 (Permalink)

HEPA filters are rated to remove 99.9% of particles

Addressing Leaking Swamp Cooler And Other Pressing Problems

Residents in Waynesville, NC, want to stay cool in the summer months. However, your home cooling systems can harbor hidden fungal agents if not properly maintained. Read on to learn how to address a leaking swamp cooler and other pressing problems.

1. About the Appliance

A swamp cooler is an air cooling system designed for climates with consistently low humidity during the summer. Because the saturation of water in the air is so low in these arid climates, it is easy for water molecules to evaporate, removing heat energy from the air during the transition. Most swamp coolers have a fan that blows air over a porous cellulose pad. This air is circulated through the house in a similar manner to conventional compressor-based air conditioners.

2. Mold Conditions

Unfortunately, because these swamp cooler units operate in warm climates and introduce moisture, they are potential sites for mold growth. This phenomenon is exacerbated by the dark conditions inside the unit and the air ducts, since direct sunlight tends to suppress mold. Other mold issues can arise due to a leaking swamp cooler, since any water that spreads beyond the direct path of the fan can build up without evaporating. This also encourages mold to grow.

3. Remedies

If mold is in direct contact with the cellulose pad, simply purchase a replacement for your make and model of evaporative cooler. However, the mold spores released over time can still present a health hazard, even after the unit itself has been treated and repaired. Acquire a HEPA filter for your home and ensure adequate air circulation until you can be sure that any particle contaminants are clear. If the unit leaked water into surrounding construction materials such as drywall or flooring, contact a qualified mold damage restoration service.

Remember, while the energy savings of an evaporative cooling system are substantial, they also come with certain risks. Prevent a leaking swamp cooler from becoming a major mold problem by maintaining your unit.

Use Chemical Drain Cleaners Cautiously

1/15/2019 (Permalink)

Never use a chemical cleaner on clogged drain in your Brevard, NC home

It’s easy to understand why people look to chemicals for a clogged drain. Use them, and there is no need to pay a plumber or purchase and use plumbers’ tools. Unfortunately, it’s not quite that simple.

Never Use a Chemical Cleaner on a Completely Blocked Drain

Television advertisements would have you believe that clearing a clogged drain is simple. Apply the chemicals, the sewer blockage disappears and the toxic chemicals go with it. This process may work in see-through glass pipes and cartoon simulations, but it overlooks the real-world problems.

Chemical cleaners are highly corrosive, generate large amounts of heat and are very toxic to humans and the environment. It is these characteristics that make them unsuitable for use in a blocked sewer. Consider the following:

  1. Corrosive chemicals can weaken or damage metal pipes. Corrosion occurs naturally over time. Drain cleaners speed up this process. If a pipe leaks while it contains toxic material, the leaked liquid poses extreme health and environmental hazards.
  2. Heat can damage plastic pipes. They don’t corrode like metal, but they can fail due to excessive heat. If they start leaking, the risks are the same as with metal.
  3. If your chemical drain cleaner doesn’t work, don’t try a different one. Adding more toxic chemicals would be a terrible idea. Doing this might create a poisonous gas which would require evacuation and a visit from the Brevard, NC, Hazardous Material Unit.
  4. Toxic chemicals make the plumber’s job more dangerous. If all else fails, call the plumber. Hopefully, the plumber can fix your blockage without disturbing the pipes. However, if new pipes become necessary, the plumber must take great care to avoid chemical exposure.

The Worst-Case Scenario Is That the Blocked Sewer Pipe Fails

The sewage and toxic chemicals in the clogged drain have flooded your beautiful home. Sewage cleaning calls for a team of sewage and contamination removal technicians to remediate the problem. They will make your home look “Like it Never Even Happened”.

Business Fires: The 3 Steps to Fire Prevention

1/8/2019 (Permalink)

Create and practice an evacuation plan in your Waynesville, NC business

Business Fires: The 3 Steps to Fire Prevention

Fire prevention is a serious job, one with actual life and death ramifications. Therefore, as a business owner, you must plan to protect the people that work for you and the clients the trust you. A fire can elicit panic and fear and without appropriate preparations, people may freeze-up and perish. Follow the three steps to prevention below and help protect and guide your employees.

1. Perform a Risk Assessment

You don’t have to experience a business fire to evaluate your property for risks. In fact, you can call a fire remediation specialist in the Waynesville, NC, area to perform a risk assessment. While it is true that these professionals handle fire damage and restoration, they are also equipped to evaluate your property’s weaknesses and strengths when it comes to fire safety.

2. Have and Test All Fire Protection Equipment

Basic fire prevention includes having an adequate number of fire extinguishers as well as a working suppression system. While it may seem that these are once-and-done purchases, each of these pieces of equipment needs to undergo annual inspections to ensure their continued functionality.

3. Create and Practice an Evacuation Plan

Also, you should design several exit routes from every room or section of your property. These routes should be free of obstructions and should be practiced regularly. Your employees should perform a practice escape at least once a year, but more often is better. Additionally, local municipalities may require practice drills.

4. Enforce First Aid Training

Beyond the escape, employees should be aware of basic first aid. When a fire occurs, it may take emergency services several minutes to arrive on the scene, but some victims may require immediate attention. Having well-trained employees ensures the safety of everyone.

Fire prevention is a pretty straightforward practice, but it is often overlooked in the hustle and bustle of everyday life. Be sure to take the time and prepare your facility, the lives of your employees may just depend on it.

4 Steps To Fix a Flooded Basement

12/28/2018 (Permalink)

Pump out standing water on your basement with a sump pump

A basement flood is an inconvenience and a safety hazard. It is necessary to remove standing water as soon as possible. Afterward, a homeowner should have the basement inspected for signs of structural damage, cleaned, and disinfected. It may also be necessary to repair or replace appliances that have been exposed to flood water. Here are four steps to fix a flooded basement.

1. Pump Out Standing Water

Eliminating standing water is the most crucial step toward mitigating flood damage. The longer water stands in a basement, the higher the risk of mold growth and structural damage. It may be necessary to gradually pump out water to equalize interior and exterior pressure. Pumping too quickly can cause structural damage.

2. Assess the Condition

After a basement flood, it is important to insure that this level of a home still has structural integrity. Any porous building materials may need to be torn out and replaced. These measures should be taken prior to disinfection to avoid re-contamination.

3. Clean and Disinfect

Flood Water is considered Category Three water damage. This water may contain microbes, chemicals, heavy metals, and other potentially harmful substances. Homeowners can lower the risk of infection or mold growth by having a flooded basement thoroughly cleaned and disinfected.

4. Replace Gas and Electrical Components

Experts recommend discarding electrical components exposed to standing water, such as fixtures, outlets, switches, and wiring. Electrical motors should also be replaced. Homeowners may need to replace gas appliances exposed to flood water.

Keep in mind that standard homeowner's insurance coverage will only cover a basement flood caused by an appliance leak or pipe burst. A flood policy or endorsement for sewage backup can offset the costs of mitigating other types of flooding. If water is standing in the basement of a residence in Waynesville, NC, contact water damage cleanup experts as soon as possible.

5 Common Causes of Commercial Water Damage

12/28/2018 (Permalink)

Massive water loss in a Bryson City, NC building

5 Common Causes of Commercial Water Damage

A commercial property can sustain damage from many sources. Here are the five most common causes of water damage, from a broken pipe to sprinklers, toilets, and drainage, along with tips for mitigation and preventing damage from recurring.

1. Broken Pipes

A pipe break can cause extensive damage in a short period of time. Shut off the water and contact a plumber for water repair. An owner may also want to call a damage mitigation company and notify the insurance company. Even if a broken pipe is not a covered peril, the damage that it causes should be covered.

2. Fire Sprinklers

Sprinkler systems can accidentally activate or leak. Unless there is a fire, an owner or manager should shut off the water and contact the sprinkler company. Have sprinklers regularly inspected and maintained to prevent accidental activation.

3. Toilet Overflow

Toilet backups and overflows are caused by sewer blockages, supply line issues, or broken components. In addition to regular maintenance, a facility manager may want to post signage about which materials should not be flushed and provide trash containers in stalls.

4. Sewer Backups

A sewer backup may be caused by a blockage in the line from a building or in municipal mains. Either way, it is important that a commercial building have a functional sump pump. Some structures may also have a backflow valve. Test flood prevention systems on a regular basis.

5. Ineffective Drainage

A drainage system should be cleared at least twice a year. The landscape should also be graded to direct runoff away from the building. An owner may want to have landscaping modified to prevent flooding.

These are the most common causes of water damage to commercial buildings in Bryson City, NC. If a broken pipe or any other system results in damage, the owner or facility manager should contact a mitigation and restoration company.

Mold Prevention in Your Commercial Building

11/26/2018 (Permalink)

Mold damage in Bryson City,NC

Once you hire a cleaning crew and maintenance staff for your commercial property in Bryson City, NC, you probably won't spend a lot of time thinking about mold. Fungus can be sneaky, however, so it's a good idea to know how to prevent mold growth. Leaks and condensation can cause secondary damage even in a building that is cleaned regularly.

Where To Look

Mold needs three things to thrive – moisture, organic matter and a little time. Any area of your building that experiences high humidity is particularly susceptible to a mold problem.

  • Water coolers
  • HVAC units and ducts
  • Cavities behind walls
  • Ceiling tiles
  • Bathrooms

These are areas that generally use water to function, so the probability of mold growth is higher than in other areas. To complicate matters further, many of the pipes that carry the water are hidden from plain sight. That means that unless you are vigilant, you could have a mold problem before you even know there is a leak.

What To Do

While mold remediation specialists can mitigate the areas where mold has grown in your building, the best solution is prevention. In addition to the regular cleaning and maintenance you already have scheduled, check for signs of water damage on at least a monthly basis. This review will help you tackle the source of the problem before it gets out of hand. Keep the humidity level in your building no higher than 50 percent all year. You may even consider keeping it lower than 40 percent in the winter to avoid condensation on the windows. Insulate your pipes so that they are less likely to burst. Taking a few precautions and performing frequent inspections can help your building resist mold.

Mold growth can occur easily in commercial buildings where conditions are favorable. Together with your cleaning and maintenance team, however, you can prevent mold even in areas that are prone to it.

What to Know About Your Commercial Property Insurance

11/23/2018 (Permalink)

Repair after fire damage in Brevard,NC

If you have a business property in Brevard, NC, you may be wondering what to look for in your commercial insurance policy. Your policy can vary depending on a few things so it’s important to ask your agent any questions you may have. However, there are some commonalities between most policies.

What Property May Qualify

There are a number of types of business property that may qualify for a fire damage or other insurance policy. These may include:

  • Any owned or rented buildings or structures used solely for business purposes
  • Inventory housed in the building
  • Signage or fencing placed on the property
  • Equipment used for the business such as computers or manufacturing equipment
  • Office furniture
  • Important company documentation such as accounting records

What Factors Can Influence Your Policy

The location and usage of the company property may affect the type of commercial insurance policy the property is eligible for as well as its cost. If the building is good repair and located near adequate fire protection it may cost less to insure. Similarly, a building used for low fire risk activities such as an office will cost less than higher risk usage such as a manufacturing facility.

What May Happen During a Claim

It’s important to file your insurance claim as soon as possible. Your insurance agent may want to send someone to assess the cause and extent of the damage, as well as take inventory of any damaged property and its value. They may also have a recommendation for a team of restoration professionals who can take care of any clean up and repairs your business may need.

Your insurance policy may include fire protection for most assets your company claims, regardless if it’s owned or rented. In many cases commercial insurance policies may vary due to a number of factors, so it’s important to read your documentation and talk with your agent if you have any questions. If a fire or other event should occur, your insurance company may have professionals they recommend to conduct the restoration.

smoke cleaning; smoke damage; smoke odor How To Get Rid of Smoke Odors Once and for All

10/22/2018 (Permalink)

Cleaning up bathroom after fire loss in Bryson City,NC

Residential fires in Bryson City, NC, can be devastating. Even seemingly small fires can weaken homes, destroy belongings and ruin keepsakes. After flames die, lingering smoke odor serves as an ongoing reminder of the heartbreaking reality that flames spread through private places. To successfully remove smoke damage once and for all, many homeowners choose to collaborate with a professional restoration service. Here’s how the pros get the job done.

The Smoke-Removal Process

To remove the lingering odor of fire or cigarette smoke, restoration technicians take the following steps:

  • Open windows and doors throughout the home to fully air out the space
  • Locate and replace all HVAC filters
  • Thoroughly clean the house’s walls and ceilings with glycol and ammonia, two compounds known for removing strong odors
  • Seal affected walls and ceilings with an odor barrier to lock in unpleasant odors
  • Repaint all walls and ceilings with latex paint
  • Clean curtains, blinds, furniture and personal belongings

Essential Equipment

Even small residential fires can leave considerable smoke contamination. Before smoke cleaning, many restoration professionals use specific equipment to reduce the smell of smoke in Bryson City, NC, homes. Air-filtration devices play an important role. Also, restoration technicians may use ozone machines or thermal foggers to improve air quality throughout the affected space. Since these pieces of equipment are not common household tools, you likely need to leave the smoke-removal process to the pros.

Value and Comfort Restoration

Some people are more sensitive to smoke than others. Regardless of your tolerance for smoke odors, though, you want your home to be as valuable and comfortable as possible. Firefighters have known for years that much of the damage of house fires comes from smoke. Further, a significant part of returning your home to its pre-fire condition is successful smoke cleaning. With the right restoration service, you boost your odds of leaving your house fire in the past.

Tips for Commercial Storm Preparation

10/16/2018 (Permalink)

Heavy rains can cause big problems to your business

Most people have heard some variation of the saying, “Hope for the best, but prepare for the worst.” In Dellwood,NC, many business owners live by this creed. This is especially true when it comes to severe weather. Natural disasters such as hurricanes and thunderstorms can result in a significant amount of floodwater in your commercial property. Prepare for a flooded building before it happens with the tips below.

What To Do Before a Storm

During storm season, ready yourself for the possibility of a negative weather event. Take the following steps now to minimize impact and loss from water damage.

  • Review your commercial insurance policy. If you have any questions, contact your agent. Flooding is not always covered under a general policy and may require supplemental coverage. You may also wish to consider business interruption insurance to keep your company in the black during the restoration process.
  • Back up all important data and store documents in a safe place. In a flooded building, computers may be ruined and files may be soaked. Keep backup data for taxes, finances, employees, inventory and customers off site or in the Cloud.

What To Do After a Storm

Timing is everything. Researching water damage solutions as you stand in floodwater is an example of bad timing. When you plan ahead for dealing with the aftermath, recovery can be quicker and less stressful.

  • The most critical component of recovery is the ability to act fast. It’s smart to contact your insurance agent and a storm restoration company as soon as possible after damage occurs.
  • Prior to a weather emergency, research reputable restoration companies in your area. Have a copy of your insurance policy and the restoration specialist’s number in an alternate location in case your property is not accessible.

Although most people don’t expect to become victims of severe weather, floodwater in Dellwood, NC, is possible. Be prepared ahead of time to protect your investment and increase the chance of a smoother recovery.

How Water Damage Can Affect Flooring

10/9/2018 (Permalink)

Wood floor damage in a Waynesville, NC home

When dealing with damage caused by a pipe break or flooding one of the first concerns many homeowners in Waynesville, NC, may have can be for their floors. Damage can occur regardless of the type of flooring, and treatment may be different in each case.

Cement, Stone or Tile Flooring

Tile, stone and cement are common flooring types found in basements, laundry rooms, bathrooms, and kitchen areas where water damage is the most likely to happen. Damage to these floors occurs most often when water gets into cracks and seeps under the flooring. Here are some signs to look for:

  • Loose tiles
  • Stains around chips or cracks in the flooring
  • Hollow sounds beneath stones or tiles
  • Areas where the grout or caulking is crumbling

Carpeted Flooring

A pipe break can occur in other areas of the house and cause damage to carpeting. In most cases, restoration may be possible if the carpet can be thoroughly dried. It’s also important to be aware of the water source in cases like these because carpeting damaged by an unclean source should be replaced. Signs of damage may include:

  • Staining or discoloration of the material
  • A change in the material’s texture
  • Loose material or spot like bubbling in areas near a water source

Wood Flooring

The type of wood your floors are comprised of can have a direct impact in how much damage they may endure. Hardwoods don’t soak in water as quickly as soft woods, so hardwoods may be more resistant to damage. Sealants may also help. Some signs of damage in wood floors include:

  • Buckling or cupping areas in the wood
  • Wearing or pealing sealant
  • Discoloration in the wood

A pipe break or flooding can cause water damage to your flooring. Whether you have wood flooring, tile or carpet, restoration professionals in Waynesville, NC, may be able to help. Remember, the affects water damage can have on your floors can vary by flooring type. Drying and restoration methods may also be different.

In Praise of Action: Why Timely Mitigation Is Important

9/14/2018 (Permalink)

Limit secondary damage and get your home restored more quickly by starting the mitigation process as soon as possible.

Storms can cause a great amount of damage to your home, not only on the outside but on the inside as well. When floodwaters seep in, you may end up with a lot of flood damage. If you have flood insurance, one of your first calls should be to your insurance company, but that doesn't mean you have to wait for your adjuster to arrive to start the cleanup process. On the contrary, doing so may cause more damage and hurt your chances of having your claim accepted.

Secondary Damage

Your home in Waynesville, NC, wasn't built to hold water. The longer you delay in cleaning up after a storm, the more damage it will continue to do. Unresolved flooding can lead to more problems:

• Further permeation of walls, floors and ceilings
• Damage to electronics
• Breakdown of varnish on furniture
• Contamination of textiles

One of the biggest problems that may not be covered by your flood insurance is mold damage. A mold problem is often preventable when you enlist mitigation services in a timely manner. It doesn't take long for mold to grow, and if you let the dampness lead to fungal infestation, your insurance adjuster is likely to see it as neglect and thus won't count it as a damage your policy covers.

Claim Preparation

The adjuster may be too busy to arrive within a few days of flooding. It is important, therefore, to document damage. Take pictures and video of the areas that need restoration. Make a list of everything that needs to be repaired or replaced and put the approximate cost of doing so beside each item. The adjuster will still walk through your home to assess the damage, but if you have pictures of what it looked like in the beginning, you don't have to wait to start cleaning up.

Just because you call the insurance company first doesn't mean you have to wait for them. Limit secondary damage and get your home restored more quickly by starting the mitigation process as soon as possible. For more information, visit http://www.SERVPROhaywoodtransylvaniacounties.com/.

How to Handle Moldy Paintings and Artwork

9/9/2018 (Permalink)

When mold strikes your home, your paintings may become infested and risk mold damage if left alone.

Paintings are a staple of home decoration. When mold strikes your home, your paintings may become infested and risk mold damage if left alone. With proper mold cleaning, these cherished assets can be protected and treated.

Why Does Mold Loves Paintings?

Artwork is an ideal location for mold. It is often porous and is comprised of one the materials mold desires as a food source:

• Paper
• Wood
• Fiber textures like canvas
• Vinyl

If you have artwork susceptible to mold, it should be relocated away from water. This means it should be kept away from pipes, bathrooms, kitchens and sinks. If your home is too small or the painting is unable to be relocated, it should be inspected regularly for mold damage to treat the problem early.

Removing Mold Off Paintings

Great precaution is necessary with artwork and mold cleaning. The type of paint used should be evaluated initially. For example, oil paintings are durable but can be damaged by chemicals. Acrylic paintings can be damaged by moisture. Watercolors are extremely delicate and very sensitive to water.

As a typical mold remediation, surfaces like a frame, once removed, can be rubbed with a heavily diluted bleach solution and left to dry.

Light applications of a rubbing alcohol and water mixture can remove most mold from the actual artwork without the dangers of chemical cleaning agents like bleach. You should test this solution on a small location of the painting beforehand for potential damage to the artwork.

Experts Stand a Better Chance

As a warning, every painting is different and should be evaluated by a professional if you do not want to risk unnecessary damage. The expertise of a mold damage cleanup service in Waynesville, NC, can be consulted for the best chance of painting preservation and recovery.

Treatment of the painting doesn’t have to be as expensive as a nice painting itself. Even if the painting isn’t expensive, it could be sentimental. Mold cleaning is capable of saving the painting regardless of why you keep it. For more information, visit http://www.SERVPROhaywoodtransylvaniacounties.com/.

Preventing Mold After a Home Flood

7/20/2018 (Permalink)

It is important to remain vigilant after your home has flooded and the environment has been thoroughly dried.

No homeowner in Waynesville, NC, would disagree that a home flood is at minimum, an inconvenience. Once the excess water has been removed, collateral damage in the form of mold growth can become an issue unless you move quickly to prevent it. In the unfortunate event that it outpaces you, mold removal experts can step in and arrest its momentum and restore your home to its previous condition.

Keeping Mold at Bay

Mold is an opportunistic organism, and its needs are simple: darkness, moisture, digestible material, and a surface on which to grow. Depriving it of these essentials after an episode of flooding is the key to successful mold prevention.

• Response time is crucial. After the excess water has been removed through pumping, mopping, and blotting, dry all remaining moisture within 24 to 48 hours.
• Expose the area to light and air circulation as much as possible. Open windows and run fans.
• Mold growth depends on nutrition. Clean, dry or replace anything it can digest, such as wood, drywall, fabric or any surfaces that can hold dust or dirt.
• Check hidden areas for moisture; mold can grow underneath carpets, behind wallpaper, in ductwork, under ceiling tiles, and under floor coverings.
• Discard paper materials that have been inundated.
• Check household humidity levels. Mold can grow when it is above 45%. Dehumidifiers can help reduce humidity to acceptable levels.

It is important to remain vigilant after your home has flooded and the environment has been thoroughly dried. Because its spores can remain present but dormant for long periods of time, mold growth can recommence as soon as conditions are right. A musty smell can be a giveaway, but mold does not always announce itself in this way. Keeping an eye on areas where moisture can collect makes it possible to nip a potential mold problem in the bud. For more information, visit http://www.SERVPROhaywoodtransylvaniacounties.com/.


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